Comparison

Arcadia Controller. vs IBM Software Support

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Arcadia Controller.

Control your Arcadia Louvered Roof System wirelessly from your iOS device. Manage multiple zones, set custom presets, and automate your pergola with built-in timers and sensors for rain and wind. Requires specific hardware to function.

Highlights
  • Wireless control via Bluetooth
  • Control multiple zones
  • Customizable presets
  • Rain and wind sensor integration
  • Hurricane mode
  • Manage up to 16 motors
Features
Read full description

Control your Arcadia Louvered Roof System using your smart phone or device. Welcome to the 21st century! This amazing app will provide you with the ability to control your Arcadia Louvered Roof System wirelessly, right from your iOS devices like iPhone, iPod, iPad or iPad mini. Arcadia’s Smart Remote app does not need Internet connection. You just need to enable your smart phone/device Bluetooth for wireless connectivity. The App delivers the high definition user interface with stunning backgrounds. It also requires specific Hardware to work and without the Hardware it cannot be used. Features Please visit www.arcadiaroofs.com for more information, hardware requirements, and additional support. Designed specifically for the Arcadia Louvered Roof System. Bluetooth connectability with password protection. Manually open and close your system via touchscreen buttons. Control up to four (4) different zones individually or all together. Make your smart pergola even smarter with our built in timers and sensors! Presets. Four preset options to choose from, with each position set by you. Depending on the time of the day, program your optimal positions that you use the most for quick one-touch positions. Rain Sensor with options. Close on Rain (Yes or No), Open After Rain (No, Last Position, Preset 1, 2, 3, or, 4) Wind Sensor with options. Close at (10 mph, 15 mph, etc.) Hurricane Mode. Do you live in a Hurricane Zone? This feature will allow you to override all timers and sensors and open the system if it gets too windy. Manage up to 16 motors with one app. Multiple phone/device capability. For more details please contact the email given below: appsupport@arcadiaroof.com

About

IBM Software Support

This application streamlines support case management for businesses. Users can view open support tickets, access detailed case information, and escalate urgent issues directly from their mobile devices. It aims to improve efficiency and response times for clients.

Highlights
  • View company support cases
  • Access case details and status
  • See case ownership and updates
  • Escalate cases from mobile
  • Receive urgent alerts
  • Contact Support Execs
Read full description

Introducing IBM Software Support, our ultimate solution to enhance our Support Clients and revolutionize their service experience. Say good-bye to standard response times and hello to more efficiency and effectiveness. With this app, you can effortlessly identify your company’s open support cases, access to relevant details and elevate a case in the same place. App Key Features: • Ability to see a list with the support cases opened by my company. • Ability to see selected case details, status, updates, who is working on it (ownership). • Ability to easily escalate my cases through my phone or tablet, including the possibility of receiving alerts and reaching out to Support Execs for urgent situations. • And there is more to come…

Screenshots

Arcadia Controller.4 screens
IBM Software Support4 screens

Verdict

The call

The clearest difference is rating: IBM Software Support at 5.0 against Arcadia Controller.'s 1.7. Arcadia Controller.'s advantage is ratings volume (25 vs 1) and iOS requirement (8.0 vs 17.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

IBM Software Support holds the better App Store score, 5.0 against 1.7. That said, the two scores are not equally well evidenced: Arcadia Controller. has 25 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Arcadia Controller. ships an update every 4 months, IBM Software Support every 2 months. Both last shipped on October 8, 2026.

Scorecard3 real differences · 7 level
Arcadia Controller. versus IBM Software Support: the parameters behind the verdict, then further details
ParameterArcadia Controller.IBM Software Support
PriceFreeFree
Rating1.7 (25 ratings)5.0 (1 ratings) — better
Positive reviews6.3% of reviews—
Number of ratings25 — better1
Update frequencyEvery 4 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS8.0 — better17.6
Further details — not scored
Size6 MB37 MB
Age rating4+17+
DeveloperChristopher SelzerIBM

Customer experience

Arcadia Controller.

All ratings25 ratings
Positive12.0%
Neutral8.0%
Negative80.0%
Written reviews16 reviews
Positive6.3%
Neutral12.5%
Negative81.3%

IBM Software Support

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Arcadia Controller.

No in-app purchases

None

IBM Software Support

No in-app purchases

Questions

Is Arcadia Controller. free?
Arcadia Controller. is free to download, with no in-app purchases.
Is IBM Software Support free?
IBM Software Support is free to download, with no in-app purchases.
Which has better reviews, Arcadia Controller. or IBM Software Support?
IBM Software Support is rated higher. Arcadia Controller. averages 1.7 out of 5 from 25 ratings, while IBM Software Support averages 5.0 from 1 ratings.
Do Arcadia Controller. or IBM Software Support have ads?
Neither Arcadia Controller. nor IBM Software Support shows ads.
Which is updated more often, Arcadia Controller. or IBM Software Support?
Arcadia Controller. ships an update every 4 months, and IBM Software Support every 2 months. Most recently, Arcadia Controller. was updated on October 8, 2026 and IBM Software Support on October 8, 2026.

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