Comparison

Cedars vs Aiva Assistant

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cedars

Manage your health and connect with your care team. Access medical records, schedule appointments, find doctors, and get directions. Features include urgent care spot saving and Apple Health integration.

Highlights
  • Connect with care team
  • Manage medical records
  • Schedule appointments
  • Find a doctor
  • Urgent care spot saving
  • Apple Health integration
  • Walking directions
Features
Read full description

Cedars-Sinai is the standard for excellence in care. Those values extend to our mobile app. With our app, patients can connect with their care team, manage their medical records and track their health progress. U.S. News & World Report ranks Cedars-Sinai among the best hospitals in the nation. 

 App Features

 24/7 Video Visits With Cedars-Sinai Connect
Cedars-Sinai Connect is our virtual care service that lets you see a Cedars-Sinai provider through secure video visits. Get 24/7 virtual urgent care or schedule a primary care appointment for a time that works for you.

 Urgent Care
 Get care for your immediate needs with options that work for you. Schedule a video visit or an in-person visit at a Cedars-Sinai urgent care location near you. Walk-ins are also welcome during open hours.

 Find a Doctor  
 Find a provider who fits your needs. Search by specialty, condition, location or name to explore Cedars-Sinai providers and find the right fit for your care.

 Schedule and Manage Visits
 With My CS-Link, you can schedule appointments with your care team and manage upcoming visits in one place. You can also explore other care options when you need them. If you do not already have a My CS-Link account, please go to https://www.cedars-sinai.org/mycslink.html

 Stay Connected   Keep up with your care through My CS-Link. Message your care team, check test results, view upcoming visits, access your medical records and more.

 Locations
 Find Cedars-Sinai hospitals, urgent care centers and medical offices near you and get directions to where you need to go.

 Walking Directions  
 Get turn-by-turn directions to nearly 400 points of interest across Cedars-Sinai Medical Center and save your parking location for later.

 Apple Health  
 Connect My CS-Link with Apple Health to access your medical record and share health information such as steps, blood pressure, glucose levels and BMI.

 Contact Us  
 The Cedars-Sinai app provides contact information for our departments and services. Cedars-Sinai is available to take your call 24 hours a day, 7 days a week to help with your health needs, billing questions and more.

About

Aiva Assistant

This AI-powered assistant helps healthcare professionals interact with health records, manage smart rooms, and access educational content using natural language. It streamlines daily tasks and enables remote access to various enterprise systems, improving efficiency and satisfaction.

Highlights
  • Natural language interaction with health records
  • Control smart room features
  • Trigger workflows and automation
  • Access educational content
  • Streamline daily tasks
  • Remote access to enterprise systems
  • Integrates with EHRs and other health systems
Features
Read full description

Nurses, physicians and caregivers use natural language and conversational AI to interact with health records, trigger workflows, control smart rooms and play education – from anywhere. Control, Access, Communicate and Automate across a wide range of enterprise integrations built on a secure cloud platform. Allows staff to streamline daily tasks via a smart, responsive all-in-one personal assistant. Enables remote access for accomplishing many tasks that require physical trips or complex logins. Seamless access to Assistant via Single Sign-on and SAML. Aiva Assistant leverages integrations with your existing systems, including EHRs, Dietary, Clinical Communications, IoT and Patient Experience systems. Suddenly you can interact with all of these systems using natural language voice and text – improving utilization and satisfaction.

Screenshots

Cedars4 screens
Aiva Assistant4 screens

Verdict

The call

The clearest difference is ratings volume: Cedars at 49K against Aiva Assistant's 1. Cedars also leads on update cadence (every 3 weeks vs every 6 weeks). Aiva Assistant's advantage is rating (5.0 vs 4.8). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Aiva Assistant holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Cedars has 49K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Cedars ships an update every 3 weeks, Aiva Assistant every 6 weeks. The most recent releases landed on October 28, 2026 and October 18, 2026 respectively.

Scorecard3 real differences · 7 level
Cedars versus Aiva Assistant: the parameters behind the verdict, then further details
ParameterCedarsAiva Assistant
PriceFreeFree
Rating4.8 (49K ratings)5.0 (1 ratings) — better
Positive reviews56.8% of reviews—
Number of ratings49K — better1
Update frequencyEvery 3 weeks — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS18.0 — better18.1
Further details — not scored
Size264 MB179 MB
Age rating17+12+
DeveloperCedars-Sinai Medical CenterAiva, Inc.

Customer experience

Cedars

All ratings48,537 ratings
Positive95.5%
Neutral1.7%
Negative2.7%
Written reviews185 reviews
Positive56.8%
Neutral7.0%
Negative36.2%

Aiva Assistant

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Cedars

Reported bugs

5 issues
  • Login issues and inconsistent authentication
  • Freezing and crashing during use
  • Missing or disappearing medical information
  • Appointment scheduling and check-in problems
  • Inability to remove or update profile pictures

Requested features

5 requests
  • Ability to view and download medical images
  • Improved communication and response times from doctors
  • Better organization and filtering of medical information
  • Seamless integration with external healthcare providers
  • More customization options and user control

Aiva Assistant

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Cedars

No in-app purchases

None

Aiva Assistant

No in-app purchases

Questions

Is Cedars free?
Cedars is free to download, with no in-app purchases.
Is Aiva Assistant free?
Aiva Assistant is free to download, with no in-app purchases.
Which has better reviews, Cedars or Aiva Assistant?
Aiva Assistant is rated higher. Cedars averages 4.8 out of 5 from 49K ratings, while Aiva Assistant averages 5.0 from 1 ratings.
Do Cedars or Aiva Assistant have ads?
Neither Cedars nor Aiva Assistant shows ads.
Which is updated more often, Cedars or Aiva Assistant?
Cedars ships an update every 3 weeks, and Aiva Assistant every 6 weeks. Most recently, Cedars was updated on October 28, 2026 and Aiva Assistant on October 18, 2026.

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