Need vs Go2Cabs.
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Need
Easily book and track taxis with this updated passenger app. Features include real-time vehicle tracking, status notifications, and flexible payment options. Schedule rides for specific times and save favorite locations for quick bookings.
- Order a taxi
- Cancel a booking
- Track vehicle location
- Real-time status notifications
- Pay by cash or card
- Schedule future pick-ups
- Save favorite locations
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Presenting the brand new version of the Need-A-Cab Plymouth passenger app. Besides the new design and powerful capabilities, the new passenger app allows for much better location tracking with minimal battery usage. Through this app you can: • Order a taxi • Cancel a booking • Track the vehicle on the map as it makes its way towards you! • Receive real-time notifications of the status of your taxi • Pay by cash or with card • Order a taxi for an exact pick-up time • Store your favourite pick up points for easy booking
Go2Cabs.
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The official taxi app of Go2Cabs Book a taxi in under 10 seconds and experience exclusive priority service from Go2Cabs - Passwordless registration flow - Login & book with your business account and automate expenses - Know an average of how much your trip will cost with the price estimator - See your driver's and vehicle details and track their arrival on the map. - Schedule future trips
Screenshots
Verdict
The clearest difference is device support: Need at 3 against Go2Cabs.'s 1. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 7, 2026 and October 3, 2026 respectively.
| Parameter | Need | Go2Cabs. |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (8 ratings) — better | — |
| Positive reviews | 52.5% of reviews | — |
| Number of ratings | 8 — better | — |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 190 MB | 92 MB |
| Age rating | 4+ | 4+ |
| Developer | TAXI SERVICES (PLYMOUTH) LIMITED | EXEL TECHNOLOGY GROUP LTD |
Bugs and requests
Need
Reported bugs
21 issues- App doesn't work
- Booked cab didn't turn up
- No record of booking
- Drivers don't turn up
- Cab won't arrive on time
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- Can't prebook with the app
- Useless app
- No cabs available
- Poor app
- Takes many attempts to get a taxi
- App not functional
- Error message when booking
- App doesn't work for certain routes
- App unusable for pre-booking
- Pickup location erases and enters nearest address
- Lots of errors and warnings
- Inconsistent text messages
- App constantly crashing
- Cannot pay with card
- App says cannot find a route
- Extra deductions from card
Requested features
8 requests- Improve taxi availability
- Better driver training for rudeness
- Lower taxi prices
- Fix app booking errors
- Ensure pre-bookings are honored
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- Improve app stability
- Allow payment by card in app
- Fix route finding errors
Go2Cabs.
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Need
No in-app purchases
Go2Cabs.
No in-app purchases
