Need-A-Cab appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Need is 73 out of 100 points across 7 verification signals from App Store and developer data.

Need Reviews: Is It Legit?

Name: Need-A-Cab
Rating: 4.875 (8 reviews)

Need-A-Cab

TAXI SERVICES (PLYMOUTH) LIMITED

💼 Business

✈️ Travel

Customer Experience

Positive experience52.5% of reviews

Neutral1.6% of reviews

Negative experience45.9% of reviews

~ Based on 61 written reviews from the US App Store.

What users say about Need

Reviews of Need are mostly negative: the Travel app is rated 4.9/5 from 8 App Store ratings. What users like most: friendly and nice drivers, prompt and friendly service. Top complaints: taxis take ages to arrive, taxis are at the other end of the city. Summarized from real user reviews.

Positive things

👍Friendly and nice drivers
👍Prompt and friendly service
👍Professional and friendly drivers
👍Knowledgeable drivers
👍Comfortable vehicles
👍Great service
👍Lovely drivers
👍Accommodating drivers
👍Drivers interact well with children
👍Drivers are legends
👍Drivers make journeys enjoyable
👍Drivers are lovely and provide a laugh
👍Drivers make users feel at ease
🚀Arrived on time
👍Good app updates
👍App is easy to use
👍Top driver, very pleased
👍Attentive, friendly, and knowledgeable drivers
👍Helpful with baggage
👍Good service, nice drivers
👍Easy to book via app
👍Driver messages arrival time
👍Pleasant and good drivers
👍Got to destination safely
🚀Driver arrived early
👍Driver rang on arrival
👍Well-spoken drivers
👍Driver made users comfortable and safe
🚀Fast and efficient service
🚀On time, no waiting
👍Polite and well-mannered drivers
👍Drivers smelt lovely
👍Amazing drivers
👍Prompt arrival
👍Nice cars
👍Polite and respectful drivers
👍Friendly and chatty drivers
👍Smiley drivers
👍Great service, 5 star
👍Great app, great taxi firm
👍Clean and tidy vehicles
👍Drivers have good knowledge of the city
👍New app updates are great
👍Seamless booking, tracking, and payment
👍Great app, works perfectly
👍Can pay by card using app

Negative things

🐛Taxis take ages to arrive
🐛Taxis are at the other end of the city
🐛Let down on multiple occasions
😞Rudest driver encountered
💰Price too steep
🤢Taxi stank of smoke
🤢Driving under speed limit
🤢Dangerous driving
🤢Horrible experience
🐛App doesn't work
🐛Booked cab didn't turn up
🐛No record of booking
🐛Drivers don't turn up
🐛Cab won't arrive on time
🐛Appalling service
🐛Can't guarantee a car when booked
🐛Booking cancelled
🐛Can't prebook with the app
🐛Useless app
🐛No cabs available
🐛Poor app
🐛Takes many attempts to get a taxi
🐛Company lies about taxi availability
🐛Ordered two small taxis for double price
🐛Rude customer service
😞No longer able to call and preorder
😞High demand prevents bookings
😞Too few taxi drivers
😞Takes a very long time to find a cab
😞Impossible to use at certain times
😞App has changed negatively
😞Further waiting times after booking
😞Company is a joke
😞No cabs available
😞App terrible, never anything available
🔒Extra deductions from card
🐛App not functional
🐛Error message when booking
🐛App doesn't work for certain routes
🐛App unusable for pre-booking
🐛Pickup location erases and enters nearest address
🐛Lots of errors and warnings
🐛Inconsistent text messages
🐛App constantly crashing
🐛Cannot pay with card
🐛App says cannot find a route

Is Need Safe?

Not enough ratings yet to assess Need.

Is Need Legit?

Need-A-Cab appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Need is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

AVOID

Awful company, you can’t get a taxi for ages and when you do it’s the other end of the city. Have been let down on multiple occasions.

GGizmoDaFerret

2 years ago

Upset

I use this service everyday. Always nice drivers. This was the rudest driver yet.

¥P¥ung Pilchard

2 years ago

Great driver

Friendly and prompt. Thank you 😊

Oorchard17

2 years ago

Jamie a fab driver

Jamie was a great driver, professional and friendly

GGavla1973uk

2 years ago

Ian - return from Argyle

Ian was very friendly. Knowledgable and knew my obscure address. Very comfortable vehicle. Perfect.

PP1ersey

2 years ago

Top Class

Mo is absolutely amazing, what a lovely man. Great service…… thanks

NNoomi25

2 years ago

Tonight’s Journey home

My driver was a lovely woman called Anna and I felt really comfortable with her .
10/10 x

Sspreecy

2 years ago

Great service

Great service, we travelled a short distance within the city centre and they still took the fare. Lucasz was friendly and polite.

GGrieval

2 years ago

Sun 3rd

Amazing. So Friendly and accommodating!

DTDJ Trading

2 years ago

No

Nice cab driver price to steep Taxie’s first cheaper

GGarden-1990

2 years ago

Driver

Dan was an amazing driver, he was so lovely with my child really interacted with him.

KKaylousie95

2 years ago

Taxi driver Andy

Just had a taxi driver called Andy absolute legend

SHShania heart

2 years ago

Great trip

Lovely lady, had a lovely chat with her about taxi’s

RRossbev

2 years ago

Great driver

Darren was a fantastic driver, no one wants to work on a Sunday but he was high spirited and made the journey enjoyable

OOldkyle

2 years ago

Ignorant rude driver

Dirty cab no manors drove like he didn’t know how too freezing cold didn’t stop coughing and wiping his nose with his hand just a horrible experience

CCbfshjvddbvf

2 years ago

Cab

He was really lovely and gave us a right laugh

EEmily1152

2 years ago

Cool driver who plays Taylor Swift

Taxi driver is the loveliest man ever. He has picked myself or my mum up multiple times and he always makes us at ease.

AAmbrrjade

2 years ago

Dial a Cab

Arrived on time. Good updates from app. App really easy to use. Will definitely use again.

NNickplym

2 years ago

Need a cab

Taxi stank of smoke and driving under speed limit and kept breaking so dangerous
the whole journey so I got out and paid before I got to my destination I’m walking to now.

111shino

2 years ago

Needacacab

Well on time and top driver very pleased with service.

DDai62

2 years ago

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Need Reviews: Is It Legit?

Customer Experience

What users say about Need

Positive things

Negative things

Is Need Safe? 🙏

Is Need Legit? ✅

Top reviews

AVOID

Upset

Great driver

Jamie a fab driver

Ian - return from Argyle

Top Class

Tonight’s Journey home

Great service

Sun 3rd

No

Driver

Taxi driver Andy

Great trip

Great driver

Ignorant rude driver

Cab

Cool driver who plays Taylor Swift

Dial a Cab

Need a cab

Needacacab

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Is Need Safe?

Is Need Legit?