Decent company , alright app , pre-booking needs fixed though as others have also said .
Torbay Taxis have become my number one go to they are usually the most available firm with lots of drivers I find the app mostly easy to use and once you get used to it brilliant, the only negative I have to say about it is that when you pre-book a cab it won’t be there for that time and it only starts looking for drivers when its time , or once it was like 6/8 mins before pick-up time and i went in the app to check and it refreshed it and started looking for a driver, thankfully I wasn’t in a rush but I could understand and would be equally upset as the other customer that made a similar statement but other then that its a good company, I will change my review to 5* if this issue is raised with your app developers to coincide with your systems for pre-booking to show whether it is possible for that time to be achieved 🙂
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Useless
Every time I try to register or log in it just says error occurred. Different number and emails used and same error message. Annoying.
Pre-book
I have never had a problem with pre-booking. The taxi has always arrived at the allotted time (or even slightly earlier) and I would definitely recommend!!
Torbay Hospital & Return
Thursday AM . Excellent ! Very pleasant and courteous drive , making an enjoyable drive .
Poor app
App don’t allow you to book for more than 4 people. Even the drivers say other customers complain about it.
