Absolutely Perfect
Absolutely perfect in every way … perfect kind and friendly driver
Thank you
Susie x
Thank you
Susie x
Late Taxi
Why is the driver not allocated until after the pick up time. This has happened before and today I had to wait 20 minutes at Torquay railway station while a driver came from Teignmouth. This was in spite of booking two hours earlier. It seems to me you have to book the day before if you want to get a cab on time and only then if you want it to come at 6 am. This is not acceptable. Very disappointed with this firm.
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Decent company , alright app , pre-booking needs fixed though as others have also said .
Torbay Taxis have become my number one go to they are usually the most available firm with lots of drivers I find the app mostly easy to use and once you get used to it brilliant, the only negative I have to say about it is that when you pre-book a cab it won’t be there for that time and it only starts looking for drivers when its time , or once it was like 6/8 mins before pick-up time and i went in the app to check and it refreshed it and started looking for a driver, thankfully I wasn’t in a rush but I could understand and would be equally upset as the other customer that made a similar statement but other then that its a good company, I will change my review to 5* if this issue is raised with your app developers to coincide with your systems for pre-booking to show whether it is possible for that time to be achieved 🙂
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Useless
Every time I try to register or log in it just says error occurred. Different number and emails used and same error message. Annoying.
Pre-book
I have never had a problem with pre-booking. The taxi has always arrived at the allotted time (or even slightly earlier) and I would definitely recommend!!
