Terrible service.
Their taxis can take ages even though the app says a wait time of approx 15mins you can wait over 40mins for a taxi.
Muhammad is a legend
Our driver was the best driver, so polite, punctual. We had a lovely chat
Map
You need to improve the map. Either allow us to drop a pin on where we desire to be picked up, because when drivers don’t read the street signs and only follow the given GPS, a lot of them get really rude about it.
Reliable
Never have any problems with my bookings.
AVOID: Added extra charges after quoting different price
I would avoid this app. I used it to book a trip and was quoted a certain price only to find that additional charges had been added on afterwards. It did not show what these were for but apparently could be due to waiting, tolls etc. I was out for my taxi at the booked time and we had a clear run to my destination with no traffic nor tolls/fees so I don’t know why they should automatically be able to charge me extra on top of the quoted fair without justifying what the additional charge is beforehand. Might as well just give them free access to my bank account to take as much as they like. Dishonest fiddle in my opinion.
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