Comparison

Need vs PasserBy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Need

Easily book and track taxis with this updated passenger app. Features include real-time vehicle tracking, status notifications, and flexible payment options. Schedule rides for specific times and save favorite locations for quick bookings.

Highlights
  • Order a taxi
  • Cancel a booking
  • Track vehicle location
  • Real-time status notifications
  • Pay by cash or card
  • Schedule future pick-ups
  • Save favorite locations
Features
Read full description

Presenting the brand new version of the Need-A-Cab Plymouth passenger app. Besides the new design and powerful capabilities, the new passenger app allows for much better location tracking with minimal battery usage. Through this app you can: • Order a taxi • Cancel a booking • Track the vehicle on the map as it makes its way towards you! • Receive real-time notifications of the status of your taxi • Pay by cash or with card • Order a taxi for an exact pick-up time • Store your favourite pick up points for easy booking

About

PasserBy

Features
Read full description

Wherever you are in the world, finds nearby places of interest and narrates “on your left…”. If one exists, it shows you a photo. Looks further ahead if you're travelling faster or closer in if you’re walking for example. Works with the screen turned off so you can put in your ear phones, slip your phone in your pocket and have PassingBy tell about the interesting places on your left, right or ahead as you stroll along and enjoy the scenery

Screenshots

Need4 screens
PasserBy4 screens

Verdict

The call

The clearest difference is update cadence: PasserBy at every 5 days against Need's every 2 months. Need's advantage is iOS requirement (15.0 vs 26.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Need ships an update every 2 months, PasserBy every 5 days. The most recent releases landed on October 7, 2026 and October 5, 2026 respectively.

Scorecard2 real differences · 8 level
Need versus PasserBy: the parameters behind the verdict, then further details
ParameterNeedPasserBy
PriceFreeFree
Rating4.9 (8 ratings) — better—
Positive reviews52.5% of reviews—
Number of ratings8 — better—
Update frequencyEvery 2 monthsEvery 5 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better26.0
Further details — not scored
Size190 MB1 MB
Age rating4+4+
DeveloperTAXI SERVICES (PLYMOUTH) LIMITEDTom Nicholas

Bugs and requests

Need

Reported bugs

21 issues
  • App doesn't work
  • Booked cab didn't turn up
  • No record of booking
  • Drivers don't turn up
  • Cab won't arrive on time
Show 16 more
  • Can't prebook with the app
  • Useless app
  • No cabs available
  • Poor app
  • Takes many attempts to get a taxi
  • App not functional
  • Error message when booking
  • App doesn't work for certain routes
  • App unusable for pre-booking
  • Pickup location erases and enters nearest address
  • Lots of errors and warnings
  • Inconsistent text messages
  • App constantly crashing
  • Cannot pay with card
  • App says cannot find a route
  • Extra deductions from card

Requested features

8 requests
  • Improve taxi availability
  • Better driver training for rudeness
  • Lower taxi prices
  • Fix app booking errors
  • Ensure pre-bookings are honored
Show 3 more
  • Improve app stability
  • Allow payment by card in app
  • Fix route finding errors

PasserBy

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Need

No in-app purchases

None

PasserBy

No in-app purchases

Questions

Is Need free?
Need is free to download, with no in-app purchases.
Is PasserBy free?
PasserBy is free to download, with no in-app purchases.
Do Need or PasserBy have ads?
Neither Need nor PasserBy shows ads.
Which is updated more often, Need or PasserBy?
Need ships an update every 2 months, and PasserBy every 5 days. Most recently, Need was updated on October 7, 2026 and PasserBy on October 5, 2026.

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