SHIPSMobile vs FleetNet Mobile App

Ships Mobile™ is an integrated smart-application that allows drivers to submit trip, delivery, safety documents and driver documents from the point of service using their mobile device. Once submitted, documents are optimized for image quality and automatically entered into the billing and settlement workflow and other business centric processes based on your business rules. Included with the application is the Learning Management Tutorial that is a self-guided tutorial that educates the driver on the features and functionality of the application prior its use. Now drivers will be familiar with the application before launching it for the first time. Also drivers will have access to the Ships Mobile Driver Portal via your company website. The Driver Portal will becomes the driver’s automated personal assistant. It keeps the driver informed of needed documents and cut-off or expiration deadlines along with pending and final settlement information. The assistant will monitor the images received and alert the driver to missing or late documents or to re-image documents that failed quality audits. Ships Mobile solution can be configured to capture various documents such as OS&D or compliance documents including CDL, insurance and DVIR. What better way to keep your drivers informed, increase your retention rates and increase profits!

Every Vehicle. Every Service. Connected. FleetNet America’s mobile app allows customers to initiate and track emergency roadside and/or maintenance service requests from your phone without calling our service center. Requests are entered directly into our systems, saving you valuable time and getting you back on the road faster! GET PROMPT HELP Schedule emergency roadside assistance with a few easy clicks. Your service request is submitted directly into our system and ready for review by an agent in seconds. SCHEDULE IMMEDIATE SERVICE OR SERVICE AT A LATER DATE When entering your service request, you have the option to schedule service immediately or schedule at a time convenient to you. If you need a PM (preventive maintenance) tomorrow and know your location for a scheduled stop, you can enter your request today. Plan ahead and stay on schedule! GET EVENT STATUS UPDATES You will receive live updates about the event as it happens. Know who has been assigned for the repairs and when the service provider is expected on scene. If you need to check the status of another event, you can enter the information on the Welcome Screen for those updates as well. SAVES YOU TIME Avoid waiting on hold by using the mobile app to submit your event. Save valuable time by entering information in the app instead of calling the service center. When your request is received, the information is quickly reviewed and processed for dispatch, putting you in the fast lane. HOW IT WORKS From the Welcome Screen, the user taps the Request New Service button and is directed to the Request Service Screen to enter information. Requested information includes: • Company Name • Type of Unit • Unit #/Vin/License Plate # • Year/Make/Model • Engine • First & Last Name • Service Address/City/State/Zip • Odometer/Hubometer • Load Weight • Description of Issue • ‘Service Needed Immediately’ or ‘Schedule Service at a Later Date’ The user will receive progress updates on the event including Event Created; Service Provider Assigned; Service in Progress; and Event Completed. Event details are included with each phase as well. The user can also check the status of any event from the Welcome Screen by submitting two of the following three pieces of information. • Reference # • Unit # • Phone # If you have questions about FleetNet Mobile, please contact us at sales@fleetnetamerica.com or 855.836.3912.