ForgeRock Authenticator vs FIS Authenticator
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ForgeRock Authenticator
Securely access your apps and services with this authenticator. Register your phone via QR codes to receive login notifications or generate one-time passwords. Supports biometric authentication for enhanced security.
- QR code setup
- Multiple account support
- Touch ID/Face ID authorization
- Time-based OTP generation
- Counter-based OTP generation
- Push notifications for login
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ForgeRock Authenticator works in conjunction with the ForgeRock Identity Platform to deliver easy, yet secure access to apps and services. Users can register their phones, using QR codes, to receive notifications or generate One-Time Passwords which can be used to securely log in. Features include: - Automatic setup via QR codes - Support for multiple accounts - Support for TouchID and FaceID to authorize access - Support for Time and Counter based One-Time Password generation ForgeRock Authenticator works with OpenAM's "ForgeRock Authenticator (OATH)" or "ForgeRock Authenticator (Push)" authentication modules.
FIS Authenticator
This app provides a secure second-factor authentication solution for users of FIS' Infinity IdP identity management service. It acts as a mobile companion to enhance account security.
- Second-factor authentication
- Identity management companion
- Enhanced account security
- Mobile authentication
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A mobile companion app to FIS' Infinity IdP identity management service, providing second-factor authentication for registered users.
Screenshots
Verdict
The clearest difference is rating: FIS Authenticator at 4.2 against ForgeRock Authenticator's 3.5. FIS Authenticator also leads on update cadence (every 2 months vs every 3 months) and ratings volume (237 vs 41). ForgeRock Authenticator's advantage is iOS requirement (12.0 vs 14.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FIS Authenticator holds the better App Store score, 4.2 against 3.5. That said, the two scores are not equally well evidenced: FIS Authenticator has 237 ratings behind it against 41, so its average is the more settled of the two. Written reviews complicate that: 27% of ForgeRock Authenticator's written reviews are positive against 25% of FIS Authenticator's, so the app with the better star average is not the one people write more warmly about.
ForgeRock Authenticator ships an update every 3 months, FIS Authenticator every 2 months. Both last shipped on November 2, 2026.
| Parameter | ForgeRock Authenticator | FIS Authenticator |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (41 ratings) | 4.2 (237 ratings) — better |
| Positive reviews | 26.5% of reviews — better | 25.0% of reviews |
| Number of ratings | 41 | 237 — better |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 41 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | PING IDENTITY LIMITED | eFunds Corporation |
Customer experience
ForgeRock Authenticator
FIS Authenticator
Bugs and requests
ForgeRock Authenticator
Reported bugs
21 issues- App no longer identifies email address
- No notifications received
- Will not go past MFA
- Authentication using Apple watch no longer works
- Screen flickering
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- Accepting from notification is not working
- Takes forever to authenticate
- Doesn't send push notifications
- Cannot select or scan QR code
- App doesn't work when submitting assignments/emails
- Screen flickers after iOS update
- Recovery code bypass system doesn't work
- Not registering login attempts
- No prompts appear to login
- App worked once then never again
- Stopped working
- Never get push notification
- App is not useful for Apple Watch
- Useless app with no connection to PC
- Latest update adds steps
- Cannot give app permissions
Requested features
7 requests- Phone authentication instead of old technology
- Support for Apple Watch authentication
- Add search for ID feature
- Option to select default step to OTP
- Landscape mode for iPad
Show 2 moreShow fewer
- iOS 14 widget
- Support for Geolocation and number matching verification
FIS Authenticator
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ForgeRock Authenticator
No in-app purchases
FIS Authenticator
No in-app purchases
Questions
Is ForgeRock Authenticator free?
Is FIS Authenticator free?
Which has better reviews, ForgeRock Authenticator or FIS Authenticator?
Do ForgeRock Authenticator or FIS Authenticator have ads?
Which is updated more often, ForgeRock Authenticator or FIS Authenticator?
Other comparisons
