Comparison

ForgeRock Authenticator vs LG&E KU ODP

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ForgeRock Authenticator

Securely access your apps and services with this authenticator. Register your phone via QR codes to receive login notifications or generate one-time passwords. Supports biometric authentication for enhanced security.

Highlights
  • QR code setup
  • Multiple account support
  • Touch ID/Face ID authorization
  • Time-based OTP generation
  • Counter-based OTP generation
  • Push notifications for login
Features
Read full description

ForgeRock Authenticator works in conjunction with the ForgeRock Identity Platform to deliver easy, yet secure access to apps and services. Users can register their phones, using QR codes, to receive notifications or generate One-Time Passwords which can be used to securely log in. Features include: - Automatic setup via QR codes - Support for multiple accounts - Support for TouchID and FaceID to authorize access - Support for Time and Counter based One-Time Password generation ForgeRock Authenticator works with OpenAM's "ForgeRock Authenticator (OATH)" or "ForgeRock Authenticator (Push)" authentication modules.

About

LG&E KU ODP

Manage your utility accounts with ease. Pay bills, track power outages, view usage history, and update account information. Secure login options are available for all customers.

Highlights
  • Pay bills with multiple methods
  • View bill and payment history
  • Set up bill reminders
  • Report and track power outages
  • View monthly energy usage
  • Manage account details
  • Secure login with biometrics
Features
Read full description

The LG&E, KU and ODP mobile app is provided at no cost to customers (residential and most small businesses) and gives you the ability to pay your bill, view bill and payment history, set up bill reminders and paperless billing, view monthly usage, report and track power outages, manage your account, and more. Access your account(s) with ease - securely log in utilizing password, face ID™ or fingerprint/touch ID™. Features include: Paying your Bill: • Effortlessly pay your bill using your bank account, credit/debit card, Amazon Pay, PayPal and Venmo • Check your account balance • Review payment history • Manage payments – one time and Auto Pay • Manage notifications (for your bills, power outages, and other service requests) • Sign up for paperless billing Outage Information: • Report and track outages • Guest users can report outages without logging in • View outage status • Get up-to-date information from our outage map, with or without logging in Account Details: • View your bill • Manage phone number(s) and email address(es) • View a graph of your energy usage for the last 12 months • Check the status of your account(s) • Easily move between your utility accounts using the account selection at the top of the screen Contact Us: • Customer Service by phone or email

Screenshots

ForgeRock Authenticator4 screens
LG&E KU ODP4 screens

Verdict

The call

The clearest difference is review sentiment: LG&E KU ODP at 72% against ForgeRock Authenticator's 27%. LG&E KU ODP also leads on rating (4.8 vs 3.5) and ratings volume (25K vs 41). ForgeRock Authenticator's advantage is device support (4 vs 1) and iOS requirement (12.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

LG&E KU ODP holds the better App Store score, 4.8 against 3.5. That said, the two scores are not equally well evidenced: LG&E KU ODP has 25K ratings behind it against 41, so its average is the more settled of the two. Written reviews point the same way: 27% of ForgeRock Authenticator's written reviews are positive against 72% of LG&E KU ODP's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

Scorecard5 real differences · 5 level
ForgeRock Authenticator versus LG&E KU ODP: the parameters behind the verdict, then further details
ParameterForgeRock AuthenticatorLG&E KU ODP
PriceFreeFree
Rating3.5 (41 ratings)4.8 (25K ratings) — better
Positive reviews26.5% of reviews72.4% of reviews — better
Number of ratings4125K — better
Update frequencyEvery 3 monthsEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod, Apple Watch — betteriPhone
Requires iOS12.0 — better16.0
Further details — not scored
Size41 MB31 MB
Age rating4+4+
DeveloperPING IDENTITY LIMITEDLG&E and KU

Customer experience

ForgeRock Authenticator

All ratings41 ratings
Positive61.0%
Neutral2.4%
Negative36.6%
Written reviews49 reviews
Positive26.5%
Neutral4.1%
Negative69.4%

LG&E KU ODP

All ratings24,545 ratings
Positive96.4%
Neutral1.5%
Negative2.2%
Written reviews116 reviews
Positive72.4%
Neutral6.9%
Negative20.7%

User reviews

ForgeRock Authenticator

From 41 App Store ratings

What we love

  • 👍 Easy to use
  • 👍 Well designed
  • 👍 Great update
  • 👍 Smarter security
  • 👍 Awesome

Room to improve

  • 😞 Does not work
  • 😞 Useless
  • 😞 Frustrating
  • 😞 Takes forever to authenticate
  • 😞 Clunky and dysfunctional

LG&E KU ODP

From 25K App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 User-friendly interface
  • 💡 Convenient bill payment
  • 🚀 Quick and simple
  • 👍 Straightforward navigation

Room to improve

  • 🐛 Occasional login issues
  • 🐛 Unreliable outage reporting
  • 🐛 Delayed payment processing
  • 🐛 Inconsistent app performance
  • 🐛 Blank screens after payment

Bugs and requests

ForgeRock Authenticator

Reported bugs

21 issues
  • App no longer identifies email address
  • No notifications received
  • Will not go past MFA
  • Authentication using Apple watch no longer works
  • Screen flickering
Show 16 more
  • Accepting from notification is not working
  • Takes forever to authenticate
  • Doesn't send push notifications
  • Cannot select or scan QR code
  • App doesn't work when submitting assignments/emails
  • Screen flickers after iOS update
  • Recovery code bypass system doesn't work
  • Not registering login attempts
  • No prompts appear to login
  • App worked once then never again
  • Stopped working
  • Never get push notification
  • App is not useful for Apple Watch
  • Useless app with no connection to PC
  • Latest update adds steps
  • Cannot give app permissions

Requested features

7 requests
  • Phone authentication instead of old technology
  • Support for Apple Watch authentication
  • Add search for ID feature
  • Option to select default step to OTP
  • Landscape mode for iPad
Show 2 more
  • iOS 14 widget
  • Support for Geolocation and number matching verification

LG&E KU ODP

Reported bugs

5 issues
  • Login credentials not working
  • Outage status not reflecting reality
  • Delayed payment withdrawal from accounts
  • Blank screens after attempting payment
  • Outdated account information causing issues

Requested features

5 requests
  • Add self-service meter reading
  • Improve payment processing speed
  • Enhance outage reporting accuracy
  • Provide current usage information
  • Optimize app for larger screens

In-app purchases

None

ForgeRock Authenticator

No in-app purchases

None

LG&E KU ODP

No in-app purchases

Questions

Is ForgeRock Authenticator free?
ForgeRock Authenticator is free to download, with no in-app purchases.
Is LG&E KU ODP free?
LG&E KU ODP is free to download, with no in-app purchases.
Which has better reviews, ForgeRock Authenticator or LG&E KU ODP?
LG&E KU ODP is rated higher. ForgeRock Authenticator averages 3.5 out of 5 from 41 ratings, while LG&E KU ODP averages 4.8 from 25K ratings.
Do ForgeRock Authenticator or LG&E KU ODP have ads?
Neither ForgeRock Authenticator nor LG&E KU ODP shows ads.
Which is updated more often, ForgeRock Authenticator or LG&E KU ODP?
ForgeRock Authenticator ships an update every 3 months, and LG&E KU ODP every 3 months. Most recently, ForgeRock Authenticator was updated on November 2, 2026 and LG&E KU ODP on November 3, 2026.

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