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LG&E KU ODP

LG&E KU ODP

by LG&E AND KU ENERGY LLC

25K ratings
116 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • February 23, 2021
  • November 19, 2025

Features

Developer

LG&E AND KU ENERGY LLC
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LG&E KU ODP screenshot #1 for iPhone
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LG&E KU ODP screenshot #4 for iPhone
LG&E KU ODP screenshot #5 for iPhone
LG&E KU ODP screenshot #6 for iPhone
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Reviews summary↘︎
⭐116
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📝26+ tags
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🔄6+ apps
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❓5 answered
FAQ↘︎
📦w/o updates
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About

Manage your utility accounts with ease. Pay bills, track power outages, view usage history, and update account information. Secure login options are available for all customers.

✓Pay bills with multiple methods
✓View bill and payment history
✓Set up bill reminders
✓Report and track power outages
✓View monthly energy usage
✓Manage account details
✓Secure login with biometrics
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What users say

Summarized from real user reviews of LG&E KU ODP. Based on 25K reviews and a 4.8/5 average, it highlights the 9 positives and 6 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Easy to use
  • 👍User-friendly interface
  • 💡Convenient bill payment
  • 🚀Quick and simple
  • 👍Straightforward navigation
  • 👍Accessible for low vision users
  • 👍Intuitive and clean UI
  • 🚀Fast and efficient
  • 👍Excellent app for utilities

Negative things

  • 🐛Occasional login issues
  • 🐛Unreliable outage reporting
  • 🐛Delayed payment processing
  • 🐛Inconsistent app performance
  • 🐛Blank screens after payment
  • 🐛Incorrect account information
See all reviews

What's New in LG&E KU ODP

3.0.7

November 19, 2025

Bug fixes and other improvements.

User reviews

Most RecentHighest RatedLowest Rated

I hate LG&E

The app SUCKS! It takes forever to load, and the updates are not at all accurate. If I could give the app one star I would. But I will give LG&E corporation a big fat ZERO, for being the worst in correcting power outages in a timely manner
KadiekKadiek

App won’t open since they updated

Not sure if it’s the storms but app won’t open on my phone mid morning today. Was okay earlier so i am not sure what’s happening. On Aug. 8, 2026 it noted a head of time that maintenance on app for the 8th but I’m unsure how to force it to open.
Spectecal34578Spectecal34578

Garbag

Worthless
magpieadamsmagpieadams

unknown error

why can't i just sign in 🙄
josiefornotthisjosiefornotthis

Can’t even log in.

Login works fine on browser, but I can’t log in on the app. Completely useless.
DescompacDescompac
See 111 more reviews

User experience

🐞

Reported Bugs

5 issues

Login credentials not working

Bug

Outage status not reflecting reality

Bug

Delayed payment withdrawal from accounts

Bug

Blank screens after attempting payment

Bug

Outdated account information causing issues

Bug
✨

Requested Features

5 requests

Add self-service meter reading

Feature

Improve payment processing speed

Feature

Enhance outage reporting accuracy

Feature

Provide current usage information

Feature

Optimize app for larger screens

Feature

FAQ

What can I do with the LG&E KU ODP app?

The app allows you to pay your utility bills using various methods, view your bill and payment history, set up bill reminders, and sign up for paperless billing. You can also report and track power outages, view your monthly energy usage, and manage your account details like phone numbers and email addresses.

Is the LG&E KU ODP app free to use?

Yes, the LG&E, KU, and ODP mobile app is provided at no cost to customers. There are no fees associated with downloading or using the app's features.

How can I pay my bill through the app?

You can effortlessly pay your bill using your bank account, credit/debit card, Amazon Pay, PayPal, and Venmo. The app also allows you to manage one-time payments and set up automatic payments (Auto Pay).

Can I report a power outage without logging in?

Yes, guest users can report power outages without needing to log in to their account. You can also track the status of outages and view up-to-date information on the outage map, even without logging in.

What devices is the LG&E KU ODP app compatible with?

The app is designed for mobile devices. It supports secure login utilizing password, Face ID™, or fingerprint/Touch ID™, indicating compatibility with modern smartphones and tablets that have these biometric features.