Manage your utility accounts with ease. Pay bills, track power outages, view usage history, and update account information. Secure login options are available for all customers.
Summarized from real user reviews of LG&E KU ODP. Based on 25K reviews and a 4.8/5 average, it highlights the 9 positives and 6 negatives reviewers mention most about this Utilities app.
3.0.7
November 19, 2025
Bug fixes and other improvements.
5 issues
Login credentials not working
Outage status not reflecting reality
5 requests
Add self-service meter reading
Improve payment processing speed
The app allows you to pay your utility bills using various methods, view your bill and payment history, set up bill reminders, and sign up for paperless billing. You can also report and track power outages, view your monthly energy usage, and manage your account details like phone numbers and email addresses.
Yes, the LG&E, KU, and ODP mobile app is provided at no cost to customers. There are no fees associated with downloading or using the app's features.
You can effortlessly pay your bill using your bank account, credit/debit card, Amazon Pay, PayPal, and Venmo. The app also allows you to manage one-time payments and set up automatic payments (Auto Pay).
Yes, guest users can report power outages without needing to log in to their account. You can also track the status of outages and view up-to-date information on the outage map, even without logging in.
The app is designed for mobile devices. It supports secure login utilizing password, Face ID™, or fingerprint/Touch ID™, indicating compatibility with modern smartphones and tablets that have these biometric features.
