No option to pay bill in App
When will the update to the bill pay option be completed? This is a huge inconvenience.
Bring back the old Mobile app
This Mobile App is worthless
Not very user friendly
I need to change bank information for my payments. Can’t do it on there. Need to make changes to my policy where I don’t need to be calling the agent cause I know what I need to do like change my vehicle from this week to that vehicle can’t do it catch up with the times people even a low rank insurance company has that availability
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SHELTER IS THE BEST!
I love my Shelter Insurance
Great insurance rates lame app
The insurance rates are great. The app is lame…! You can’t pay early and hit pay early. You can’t set up alerts, which everything with newer technology has (reminder your payment is due on..). And it’s annoying that they don’t catch up with the new technology. This is the only billing company I have that doesn’t… send me an alert close to my bill.
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