Comparison

My Shelter App vs KickBack Points

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Shelter App

Manage your insurance policies and access important documents. This app allows Shelter Insurance customers to view policy details, track payments, and access ID cards. It also provides quick access to roadside assistance and your agent's contact information.

Highlights
  • Biometric login
  • Manage insurance account
  • View policy details and documents
  • Track and schedule payments
  • Access ID cards
  • Request roadside assistance
  • Agent contact information
Features
Read full description

This app is specifically designed for Shelter Insurance® customers. We are committed to keeping you connected with the information you need, when you need it. You have the option to use a biometric login to get instant access to your My Shelter account, request roadside assistance and more: • Manage your account • See policy details, coverages and important documents • View payment history, upcoming payments or even schedule a payment • Access your ID cards (view, save, share and more) • Your agent’s contact information

About

KickBack Points

Track your loyalty points and rewards from participating merchants. Easily find nearby locations and view your transaction history to maximize your earnings and plan your next reward.

Highlights
  • Displays current points total
  • Recent transaction history
  • Find participating merchants
  • Search locations by city, state, or zip
  • Enroll your card
Features
Read full description

KickBack® Points Earn. Enroll. Spend. Stay on top of your KickBack Points with the KickBack Points app! This dynamic app for iPhone® and iPad® keeps track of your transactions as well as the number of KickBack Points earned every time you make a purchase at a participating merchant. Plus, the handy KB locator enables you to find participating KickBack merchants across the country, along with information for each KickBack location. Plot your next road trip. Plan your next purchase. Reward yourself with the KickBack Points app. Features: * Displays current points total * Recent history of KickBack Points transactions * KB locator * Search by city, state, or zip * Enroll your card

Screenshots

My Shelter App4 screens
KickBack Points4 screens

Verdict

The call

The clearest difference is rating: My Shelter App at 3.4 against KickBack Points's 3.0. KickBack Points's advantage is review sentiment (30% vs 16%) and iOS requirement (10.0 vs 14.0). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

My Shelter App holds the better App Store score, 3.4 against 3.0. Both are backed by a comparable volume of ratings — 50 and 40 respectively. Written reviews complicate that: 16% of My Shelter App's written reviews are positive against 30% of KickBack Points's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

My Shelter App ships an update every 2 months, KickBack Points every 5 months. The most recent releases landed on September 12, 2026 and September 18, 2026 respectively.

Scorecard3 real differences · 7 level
My Shelter App versus KickBack Points: the parameters behind the verdict, then further details
ParameterMy Shelter AppKickBack Points
PriceFreeFree
Rating3.4 (50 ratings) — better3.0 (40 ratings)
Positive reviews16.4% of reviews30.2% of reviews — better
Number of ratings50 — better40
Update frequencyEvery 2 months — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.010.0 — better
Further details — not scored
Size33 MB109 MB
Age rating4+17+
DeveloperShelter Mutual Insurance Company®KickBack Points, L.L.C.

Customer experience

My Shelter App

All ratings50 ratings
Positive58.0%
Neutral6.0%
Negative36.0%
Written reviews73 reviews
Positive16.4%
Neutral6.8%
Negative76.7%

KickBack Points

All ratings40 ratings
Positive47.5%
Neutral5.0%
Negative47.5%
Written reviews63 reviews
Positive30.2%
Neutral7.9%
Negative61.9%

User reviews

My Shelter App

From 50 App Store ratings

What we love

  • 👍 Great insurance rates
  • 👍 Convenient access to policies
  • 👍 App used to be reliable
  • 👍 Useful accident checklist feature

Room to improve

  • 🐛 App crashes frequently
  • 🐛 App freezes often
  • 🐛 Login issues are common
  • 🐛 Outdated interface
  • 🐛 Missing essential features

KickBack Points

From 40 App Store ratings

What we love

  • 👍 Can track points
  • 👍 Can see game status
  • 👍 Can see club status
  • 👍 Can see recent transactions
  • 👍 Can view locations nationwide

Room to improve

  • 🐛 App doesn't work
  • 🐛 App crashes
  • 🐛 App won't open
  • 🐛 App is useless
  • 🐛 Points never accurate

Bugs and requests

My Shelter App

Reported bugs

17 issues
  • App crashes and loses info during claims
  • App freezes when trying to update credit card info
  • Payment bug causing accounts to go delinquent
  • Login issues: incorrect credentials, fields not showing input
  • App crashes during claim report submission
Show 12 more
  • Cannot see account ID or password in dark mode
  • Cannot pay bills due to unreadable text in dark mode
  • Login fields are blacked out or don't show input
  • App crashes when navigating between tabs
  • App shows lapsed policies incorrectly
  • Cannot view or print ID cards
  • ID cards not stored on phone or show incorrect expiration dates
  • App fails to submit claims
  • Error message: 'An error occurred while connecting to services.'
  • Black box covering policy list on iPad
  • Cannot select fields to describe claim details
  • Misspelled word 'descibe' in claim description field

Requested features

12 requests
  • Add ID cards to Apple Wallet
  • Set up payment reminders/alerts
  • Add/remove vehicles or drivers
  • Support for iPhone X/X Max screen
  • Touch ID/Face ID login
Show 7 more
  • Dark mode support
  • Display agent contact information
  • Ability to update bank draft information
  • Ability to update personal/profile info
  • More modern UI/UX
  • Improve password requirements
  • Add all 50 states to credit card payment screen

KickBack Points

Reported bugs

39 issues
  • App doesn't open
  • Points not accurate
  • Contests not working
  • Cannot opt-in to offers
  • Cannot contact support
Show 34 more
  • Fantasy points not updating
  • No points received
  • App crashes
  • App won't load
  • Screen stays black
  • Cannot log in
  • Forgot PIN not working
  • Cannot reset PIN
  • Keyboard covers submit button
  • Interface vanishes
  • Numeric keyboard covers buttons
  • Cannot enter card number
  • Cannot submit card number
  • App is defective
  • Submit button placement issue
  • App doesn't work half the time
  • Cannot check balance or club status
  • Fantasy football won't load
  • Server error
  • App freezes on first screen
  • Card number checking takes too long
  • Cannot swipe keyboard away
  • Error on submitting numbers
  • Cannot see typed information
  • App has zero response to customers
  • Bug fixes not implemented
  • Login screen freezes
  • Incompatible with older devices
  • App doesn't work past PIN screen
  • PIN is not valid
  • App requires PIN with no help
  • App doesn't find stations by GPS
  • App requires manual location entry
  • Screeching noise with headphones

Requested features

11 requests
  • Integrate Touch ID
  • Integrate Passbook
  • Barcode function for scanning
  • Wallet option
  • Use virtual card at pump
Show 6 more
  • Email or text when win reward
  • Dark mode option
  • Advanced analytics dashboard
  • Add card to Apple Wallet
  • Open based on location
  • Integration with Apple Pay

In-app purchases

None

My Shelter App

No in-app purchases

None

KickBack Points

No in-app purchases

Questions

Is My Shelter App free?
My Shelter App is free to download, with no in-app purchases.
Is KickBack Points free?
KickBack Points is free to download, with no in-app purchases.
Which has better reviews, My Shelter App or KickBack Points?
My Shelter App is rated higher. My Shelter App averages 3.4 out of 5 from 50 ratings, while KickBack Points averages 3.0 from 40 ratings.
Do My Shelter App or KickBack Points have ads?
Neither My Shelter App nor KickBack Points shows ads.
Which is updated more often, My Shelter App or KickBack Points?
My Shelter App ships an update every 2 months, and KickBack Points every 5 months. Most recently, My Shelter App was updated on September 12, 2026 and KickBack Points on September 18, 2026.

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