Comparison

My Shelter App vs OG&E

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Shelter App

Manage your insurance policies and access important documents. This app allows Shelter Insurance customers to view policy details, track payments, and access ID cards. It also provides quick access to roadside assistance and your agent's contact information.

Highlights
  • Biometric login
  • Manage insurance account
  • View policy details and documents
  • Track and schedule payments
  • Access ID cards
  • Request roadside assistance
  • Agent contact information
Features
Read full description

This app is specifically designed for Shelter Insurance® customers. We are committed to keeping you connected with the information you need, when you need it. You have the option to use a biometric login to get instant access to your My Shelter account, request roadside assistance and more: • Manage your account • See policy details, coverages and important documents • View payment history, upcoming payments or even schedule a payment • Access your ID cards (view, save, share and more) • Your agent’s contact information

About

OG&E

Manage your electric service, view bills, and track energy usage. Receive alerts for outages and payment due dates. You can also report outages and make payments easily.

Highlights
  • Secure account sign-in with biometrics
  • Manage myOGEalerts for notifications
  • Start, stop, or transfer service
  • View bill estimates and track energy usage
  • Report and monitor power outages
  • Pay bills and manage payment options
  • Set up payment arrangements and Auto Pay
Features
Read full description

- Safely sign in from anywhere. Easily access your account info with Face ID or your fingerprint. You can add multiple accounts and switch between them. - Manage your myOGEalerts. Receive text, email, phone, or push notifications to stay informed of power outages, payment due dates, and more. - Start, stop or transfer your electric service. - See an estimate of your next bill and track your energy usage. Through Energy Insights, you can view your energy usage and learn where you can make adjustments to see more savings. - Report and monitor outages, including expected restoration times. View our System Watch outage map or report streetlight outages. - Pay your bill and manage payment options. Download, print or share your bill. View your current bill and pay with your preferred payment method. Make guest payments. - Set up a payment arrangement. Enroll in Auto Pay and Paperless Billing. - Donate to Lend-a-Hand to support your neighbors.

Screenshots

My Shelter App4 screens
OG&E4 screens

Verdict

The call

The clearest difference is rating: OG&E at 4.8 against My Shelter App's 3.4. OG&E also leads on ratings volume (11K vs 50) and review sentiment (37% vs 16%). My Shelter App's advantage is device support (3 vs 1) and iOS requirement (14.0 vs 17.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

OG&E holds the better App Store score, 4.8 against 3.4. That said, the two scores are not equally well evidenced: OG&E has 11K ratings behind it against 50, so its average is the more settled of the two. Written reviews point the same way: 16% of My Shelter App's written reviews are positive against 37% of OG&E's.

UpkeepUpdate frequency

My Shelter App ships an update every 2 months, OG&E every 3 weeks. The most recent releases landed on September 12, 2026 and September 24, 2026 respectively.

Scorecard6 real differences · 4 level
My Shelter App versus OG&E: the parameters behind the verdict, then further details
ParameterMy Shelter AppOG&E
PriceFreeFree
Rating3.4 (50 ratings)4.8 (11K ratings) — better
Positive reviews16.4% of reviews37.4% of reviews — better
Number of ratings5011K — better
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS14.0 — better17.6
Further details — not scored
Size33 MB40 MB
Age rating4+4+
DeveloperShelter Mutual Insurance Company®OG&E

Customer experience

My Shelter App

All ratings50 ratings
Positive58.0%
Neutral6.0%
Negative36.0%
Written reviews73 reviews
Positive16.4%
Neutral6.8%
Negative76.7%

OG&E

All ratings11,202 ratings
Positive96.8%
Neutral1.8%
Negative1.4%
Written reviews107 reviews
Positive37.4%
Neutral10.3%
Negative52.3%

User reviews

My Shelter App

From 50 App Store ratings

What we love

  • 👍 Great insurance rates
  • 👍 Convenient access to policies
  • 👍 App used to be reliable
  • 👍 Useful accident checklist feature

Room to improve

  • 🐛 App crashes frequently
  • 🐛 App freezes often
  • 🐛 Login issues are common
  • 🐛 Outdated interface
  • 🐛 Missing essential features

OG&E

From 11K App Store ratings

What we love

  • 👍 Easy to use app
  • 🚀 Fast and simple payment process

Room to improve

  • 🐛 Glitchy and non-working app
  • 🤯 Horrible customer service and transition to new system
  • 💰 Overcharging and billing issues

Bugs and requests

My Shelter App

Reported bugs

17 issues
  • App crashes and loses info during claims
  • App freezes when trying to update credit card info
  • Payment bug causing accounts to go delinquent
  • Login issues: incorrect credentials, fields not showing input
  • App crashes during claim report submission
Show 12 more
  • Cannot see account ID or password in dark mode
  • Cannot pay bills due to unreadable text in dark mode
  • Login fields are blacked out or don't show input
  • App crashes when navigating between tabs
  • App shows lapsed policies incorrectly
  • Cannot view or print ID cards
  • ID cards not stored on phone or show incorrect expiration dates
  • App fails to submit claims
  • Error message: 'An error occurred while connecting to services.'
  • Black box covering policy list on iPad
  • Cannot select fields to describe claim details
  • Misspelled word 'descibe' in claim description field

Requested features

12 requests
  • Add ID cards to Apple Wallet
  • Set up payment reminders/alerts
  • Add/remove vehicles or drivers
  • Support for iPhone X/X Max screen
  • Touch ID/Face ID login
Show 7 more
  • Dark mode support
  • Display agent contact information
  • Ability to update bank draft information
  • Ability to update personal/profile info
  • More modern UI/UX
  • Improve password requirements
  • Add all 50 states to credit card payment screen

OG&E

Reported bugs

2 issues
  • Login issues and app freezes
  • Incorrect account balances and payment history

Requested features

3 requests
  • Add credit card payment option
  • Improve app functionality to match website
  • Provide usage graphs and estimated bills

In-app purchases

None

My Shelter App

No in-app purchases

None

OG&E

No in-app purchases

Questions

Is My Shelter App free?
My Shelter App is free to download, with no in-app purchases.
Is OG&E free?
OG&E is free to download, with no in-app purchases.
Which has better reviews, My Shelter App or OG&E?
OG&E is rated higher. My Shelter App averages 3.4 out of 5 from 50 ratings, while OG&E averages 4.8 from 11K ratings.
Do My Shelter App or OG&E have ads?
Neither My Shelter App nor OG&E shows ads.
Which is updated more often, My Shelter App or OG&E?
My Shelter App ships an update every 2 months, and OG&E every 3 weeks. Most recently, My Shelter App was updated on September 12, 2026 and OG&E on September 24, 2026.

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