Version update (26
Thank you
Usr friendly
Simple is good and easy is better:)
Extremely Satisfied
Once you set up your account completely, it practically runs itself. All notifications are on time and it’s a simple 3 step process to make a payment.
Bad customer service
They don’t care when their app messes up a customers bill, and I try to get help and no one ever answers. Biggest crooks in Oklahoma.
Why do I need to add card info to download the app when I have credit on my account?
It’s not letting me download or update the app without putting in card information. Since when? This is ridiculous. I have credit on my bill. I just wanna check it. Frustrated customer.
Convenient
Fast
Payment
Never sends me a authorization number to make a payment and I have to call and then call back with a payment confirmation number just to verify bill is paid
Not worth it
Unprofessional employees that don’t even know how to resolve an issue if there is one. Not worth the time or money.
OGE Oklahoma Monopoly
I love not being able to change power companies because there literally aren’t any others! Professional scam artists
WORST CUSTOMER SERVICE
Title says it all.
Crooks
Overcharging, franchise fee?? You think I want to do business with you??
Easy
I love being able to sit at my house to pay my bill, check on my estimated bill and see what they have to offer when I’m taking a break from doom scrolling!!
Someone actually listened to me
The wonderful lady I spoke with at OG&E was helpful and assisted me to restore my electricity
👀👀
😔👆
Best app since Minecraft pocket edition
This app saved my life
I love OG&E. Thank you guys for keeping my lights on.
Keep doing a great job
This is why we shouldn't have monopolies
Why can't I enroll in auto pay when my bill is past due? I tried to enroll last time and it wouldn't let, so is my alternative to check the app EVERY SINGLE DAY until the system magically decides that the bill i paid a week ago is actually paid and then I can do autopay? Terrible user experience but I'm sure the fine ppl at OGE (a complete monopoly in OK) do not care because they get to add on a few every time.
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Not user-friendly
This app is not user-friendly. It’s not easy to navigate.
I like the app upgrade. It doesn’t look better.
These bills are just too high
Due Date is always wrong
I wish I could switch electric companies. Unfortunately that isn’t possible. So I’m stuck guess what my due date is and paying late payments. Thanks.
