Still glitchy & complicated
Despite the new look of the app, it is still difficult to use & tends to lock up often or simply lock me out.
Auto pay disaster
It wouldn’t let me update my card expiration date so I had to add a new payment method with same card just new expiration, set the new payment info as default and it still was trying to use the expired payment for auto pay and when I manually tried to submit payment. I had to unenroll in auto pay in order to delete the expired card info, then process payment with the info that was already set as default and then re enroll in autopay. This has been a 4 month long issue that should have been a simple expiration date fix but your site makes it way too many steps.
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Bill
I have no idea how to read the bill
Changing App
Seems like every time I try to use the App it has changed. Used to be really easy to look at collection dates. Still have not found it on this visit.
Bulk Trash
Entire neighborhood was missed for bulk trash. Placed tree branches on the curb starting 26 Jun. Went online to the OKC App to report and the app says I’m late for reporting and next bulk pickup is 27 July.
