Comparison

ForgeRock Authenticator vs Russellville EPB

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ForgeRock Authenticator

Securely access your apps and services with this authenticator. Register your phone via QR codes to receive login notifications or generate one-time passwords. Supports biometric authentication for enhanced security.

Highlights
  • QR code setup
  • Multiple account support
  • Touch ID/Face ID authorization
  • Time-based OTP generation
  • Counter-based OTP generation
  • Push notifications for login
Features
Read full description

ForgeRock Authenticator works in conjunction with the ForgeRock Identity Platform to deliver easy, yet secure access to apps and services. Users can register their phones, using QR codes, to receive notifications or generate One-Time Passwords which can be used to securely log in. Features include: - Automatic setup via QR codes - Support for multiple accounts - Support for TouchID and FaceID to authorize access - Support for Time and Counter based One-Time Password generation ForgeRock Authenticator works with OpenAM's "ForgeRock Authenticator (OATH)" or "ForgeRock Authenticator (Push)" authentication modules.

About

Russellville EPB

Manage your utility account on the go. View and pay bills, track past payments, and access historical usage data with interactive graphs. Stay informed with customizable notifications.

Highlights
  • View and pay bills
  • Track past payments
  • Historical usage graphs
  • Manage payments
  • Customizable notifications
Features
Read full description

Russellville EPB's mobile payment application allows you to view and pay your bill, view your past payments, access your historical usage information in graph form, and manage your payments and notifications, among other capabilities.

Screenshots

ForgeRock Authenticator4 screens
Russellville EPB4 screens

Verdict

The call

The clearest difference is rating: Russellville EPB at 5.0 against ForgeRock Authenticator's 3.5. Russellville EPB also leads on update cadence (every 5 weeks vs every 3 months). ForgeRock Authenticator's advantage is ratings volume (41 vs 2) and device support (4 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Russellville EPB holds the better App Store score, 5.0 against 3.5. That said, the two scores are not equally well evidenced: ForgeRock Authenticator has 41 ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

ForgeRock Authenticator ships an update every 3 months, Russellville EPB every 5 weeks. The most recent releases landed on November 2, 2026 and November 4, 2026 respectively.

Scorecard5 real differences · 5 level
ForgeRock Authenticator versus Russellville EPB: the parameters behind the verdict, then further details
ParameterForgeRock AuthenticatorRussellville EPB
PriceFreeFree
Rating3.5 (41 ratings)5.0 (2 ratings) — better
Positive reviews26.5% of reviews—
Number of ratings41 — better2
Update frequencyEvery 3 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod, Apple Watch — betteriPhone, iPad
Requires iOS12.0 — better16.0
Further details — not scored
Size41 MB46 MB
Age rating4+17+
DeveloperPING IDENTITY LIMITEDCentral Service Association

Customer experience

ForgeRock Authenticator

All ratings41 ratings
Positive61.0%
Neutral2.4%
Negative36.6%
Written reviews49 reviews
Positive26.5%
Neutral4.1%
Negative69.4%

Russellville EPB

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

ForgeRock Authenticator

Reported bugs

21 issues
  • App no longer identifies email address
  • No notifications received
  • Will not go past MFA
  • Authentication using Apple watch no longer works
  • Screen flickering
Show 16 more
  • Accepting from notification is not working
  • Takes forever to authenticate
  • Doesn't send push notifications
  • Cannot select or scan QR code
  • App doesn't work when submitting assignments/emails
  • Screen flickers after iOS update
  • Recovery code bypass system doesn't work
  • Not registering login attempts
  • No prompts appear to login
  • App worked once then never again
  • Stopped working
  • Never get push notification
  • App is not useful for Apple Watch
  • Useless app with no connection to PC
  • Latest update adds steps
  • Cannot give app permissions

Requested features

7 requests
  • Phone authentication instead of old technology
  • Support for Apple Watch authentication
  • Add search for ID feature
  • Option to select default step to OTP
  • Landscape mode for iPad
Show 2 more
  • iOS 14 widget
  • Support for Geolocation and number matching verification

Russellville EPB

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ForgeRock Authenticator

No in-app purchases

None

Russellville EPB

No in-app purchases

Questions

Is ForgeRock Authenticator free?
ForgeRock Authenticator is free to download, with no in-app purchases.
Is Russellville EPB free?
Russellville EPB is free to download, with no in-app purchases.
Which has better reviews, ForgeRock Authenticator or Russellville EPB?
Russellville EPB is rated higher. ForgeRock Authenticator averages 3.5 out of 5 from 41 ratings, while Russellville EPB averages 5.0 from 2 ratings.
Do ForgeRock Authenticator or Russellville EPB have ads?
Neither ForgeRock Authenticator nor Russellville EPB shows ads.
Which is updated more often, ForgeRock Authenticator or Russellville EPB?
ForgeRock Authenticator ships an update every 3 months, and Russellville EPB every 5 weeks. Most recently, ForgeRock Authenticator was updated on November 2, 2026 and Russellville EPB on November 4, 2026.

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