Unity vs AdvancedCalls

Unity Mobile extends the call control, visual voicemail, service configuration, Busy Lamp Field, directory integration and IM&P capabilities of Unity Client to the mobile phone, allowing you to take your business identity with you. The underlying cellular number is completely masked when both making and receiving calls, providing a total “one number” solution. Unity leverages BroadWorks Anywhere functionality with the native dialler on the mobile device, greatly enhancing reliability and simplifying support for service providers. Supported Features: • Call Control: Hold, transfer, conference, call recording. Both for inbound and outbound calls • Visual Voicemail: Download, play, delete and view all voicemails • Contacts: Lookup group/enterprise and personal contacts from BroadWorks, as well as contacts stored on the mobile device. • Busy Lamp Field: See the phone status of any user in your group or enterprise • Send SMS and Emails: Use the native apps to send SMS messages and Emails to contacts with a mobile number or email address in their profile • Instant Messaging: IM any other Unity user in the group or enterprise, or set your presence status for others to see. • Service Configuration: Control your VoIP environment directly from Unity Mobile. From activating Do Not Disturb to managing your call center availability and visual voicemail to creating conference calls. • Dark mode supported

Created by the Advanced group, this app allows users to create call points and messages to go directly to an email recipient at the touch of a button. It allows the user to create a custom look to the button that sends the message. The messages can be put in groups, made to be a single call point, and even used as widgets. For more information on how this app can be used with other software we offer feel free to email support@atintegration.com with any other questions.