Unity vs Hi

Unity Mobile extends the call control, visual voicemail, service configuration, Busy Lamp Field, directory integration and IM&P capabilities of Unity Client to the mobile phone, allowing you to take your business identity with you. The underlying cellular number is completely masked when both making and receiving calls, providing a total “one number” solution. Unity leverages BroadWorks Anywhere functionality with the native dialler on the mobile device, greatly enhancing reliability and simplifying support for service providers. Supported Features: • Call Control: Hold, transfer, conference, call recording. Both for inbound and outbound calls • Visual Voicemail: Download, play, delete and view all voicemails • Contacts: Lookup group/enterprise and personal contacts from BroadWorks, as well as contacts stored on the mobile device. • Busy Lamp Field: See the phone status of any user in your group or enterprise • Send SMS and Emails: Use the native apps to send SMS messages and Emails to contacts with a mobile number or email address in their profile • Instant Messaging: IM any other Unity user in the group or enterprise, or set your presence status for others to see. • Service Configuration: Control your VoIP environment directly from Unity Mobile. From activating Do Not Disturb to managing your call center availability and visual voicemail to creating conference calls. • Dark mode supported

With Hi-Link SMS, you can send and receive texts from your Hi-Link business phone numbers. Make and receive text messages using your business phone number! • Use your business phone number to text instead of your personal number • Send and receive text and picture messages to/from any cell phone number in the continental US View your messages on multiple devices: • Use your account on multiple devices with one sign-in • Access your messages from any computer via your browser (Chrome/Firefox/Edge) • Multiple users can access the same number so you or your team can reply to any message Now your customers can communicate with you with the ease and convenience that they have when texting with friends and family. No need to download a separate messaging “app” to contact you - they can simply text your business number and get in touch.