Comparison

CallRail vs HelloSells

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CallRail

Manage calls, texts, and forms from your business tracking number on the go. Engage leads instantly, qualify them with notes and tags, and access real-time insights and AI-powered call summaries.

Highlights
  • Send and receive text messages
  • Manage calls on the go
  • Add tags, values, and notes to leads
  • View dashboard metrics
  • AI-powered call summaries
Features
Read full description

Take the power of CallRail with you everywhere, so you never miss an opportunity. With CallRail’s mobile app, you can monitor key insights and manage calls, texts, and forms while on the go. Engage leads instantly with text messaging -Send and receive text messages directly in the app from the CallRail tracking number of your choice. Make and manage calls on the go -Connect with leads at the right moment by managing calls within the app. Qualify leads and stay organized -Add tags, values, and notes to track lead quality and capture important details about every interaction. Access actionable insights -View high level metrics with our new dashboard and get call summaries with AI-powered Premium Conversation Intelligence™ so you can respond faster. Empower your business with real-time insights and seamless communication, all from your mobile device.

About

HelloSells

Stay connected to your business leads and team from anywhere. Capture, qualify, and respond to customer inquiries in real-time. Manage contacts, listen to calls, and collaborate with colleagues on the go.

Highlights
  • Real-time lead capture and qualification
  • View and respond to customer messages
  • Listen to call recordings and provide feedback
  • Call and text from business line
  • Update availability status and call forwarding
  • Team collaboration and file sharing
  • Account management and billing tracking
Features
Read full description

Feeling out of touch when you leave the office? Missing good leads because they phone when you’re out and you don’t get the message until you return? The HelloSells mobile app helps you stay in touch and in control - from anywhere! Our mobile app is the ideal partner to our lead qualification service. While our professional, friendly team captures and qualifies leads, you can check messages in real-time and respond on-the-go through your business ID. View messages from customers and leads Verify and manage contact list Listen to call recordings - and give feedback Call and text customers from your business line Follow up instantly - and build trust with your leads Update your status to change your availability Our scripts will update too - so call forwarding stops when you’re in a meeting or signing off for the day Collaborate with your team Message colleagues individually - or create focused collabs for sharing Send and receive files securely Control your account Track your billing preferences and minutes used Manage account settings, notifications and more Using the mobile app requires a HelloSells monthly plan. Get lead qualification, capture, and appointment booking services for your business. Call us on 1.800.550.4955 or email sales@hellosells.com.

Screenshots

CallRail4 screens
HelloSells4 screens

Verdict

The call

CallRail and HelloSells both sit at 4.6 stars, but that hides the real split: 100% of HelloSells's written reviews are positive against 10% of CallRail's. HelloSells also leads on monetization model (free vs freemium) and iOS requirement (15.0 vs 17.0). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HelloSells holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 37 and 48 respectively. Written reviews point the same way: 10% of CallRail's written reviews are positive against 100% of HelloSells's.

UpkeepUpdate frequency

CallRail ships an update every 3 weeks, HelloSells every 2 weeks. The most recent releases landed on September 23, 2026 and September 9, 2026 respectively.

Scorecard3 real differences · 7 level
CallRail versus HelloSells: the parameters behind the verdict, then further details
ParameterCallRailHelloSells
PriceFreeFree
Rating4.6 (37 ratings)4.8 (48 ratings) — better
Positive reviews10.0% of reviews100.0% of reviews — better
Number of ratings3748 — better
Update frequencyEvery 3 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.015.0 — better
Further details — not scored
Size48 MB302 MB
Age rating4+4+
DeveloperCallRail, Inc.Michael Payne

Customer experience

CallRail

All ratings37 ratings
Positive89.2%
Neutral0.0%
Negative10.8%
Written reviews80 reviews
Positive10.0%
Neutral6.3%
Negative83.8%

HelloSells

All ratings48 ratings
Positive91.7%
Neutral6.3%
Negative2.1%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

CallRail

No in-app purchases

None

HelloSells

No in-app purchases

Questions

Is CallRail free?
CallRail is free to download, with no in-app purchases.
Is HelloSells free?
HelloSells is free to download, with no in-app purchases.
Which has better reviews, CallRail or HelloSells?
HelloSells is rated higher. CallRail averages 4.6 out of 5 from 37 ratings, while HelloSells averages 4.8 from 48 ratings.
Do CallRail or HelloSells have ads?
Neither CallRail nor HelloSells shows ads.
Which is updated more often, CallRail or HelloSells?
CallRail ships an update every 3 weeks, and HelloSells every 2 weeks. Most recently, CallRail was updated on September 23, 2026 and HelloSells on September 9, 2026.

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