Comparison

PNC BeneFit Plus vs BankFirst

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PNC BeneFit Plus

Manage your health benefit accounts like HSA, HRA, and FSA on the go. Quickly check balances, view claims, and file reimbursements with secure, real-time access to your account details.

Highlights
  • Check account balances
  • View account details and charts
  • File claims for FSA and HRA
  • Submit receipts via photo
  • Manage HSA transactions
  • Pay bills and add payees
  • Report lost/stolen debit card
Features
Read full description

PNC BeneFit Plus Mobile for Apple Devices¹ Save time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include: Easy, Convenient & Secure • Simply log in to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided) • No sensitive account information is ever stored on your mobile device • Your device will present you with a prompt to allow your location to be accessed; accepting the prompt will help minimize the request for additional security questions upon log in Connects You with the Details • Quickly check available balances 24/7 • View charts summarizing account(s) • View claims requiring receipts • Click to call or email Customer Service Provides Additional Time-Saving Options (if supported or applicable to your account(s)) • File a claim towards your medical FSA and HRA • Take or upload a picture of a receipt and submit for a new or existing claim • View, contribute and distribute HSA transactions • Pay bills from any account and add a payee • Using the Dashboard, enter medical expense information and supporting documentation • Retrieve your forgotten username/password • Report a debit card as lost or stolen *This is not the PNC Mobile Banking app, which allows you to access your bank and brokerage accounts. For questions or support, call or email the PNC BeneFit Plus Customer Service Center at 844-356-9993 or pncbenefitplus@healthaccountservices.com No personal or sensitive data is stored on the PNC BeneFit Plus mobile app. ¹ PNC does not charge for the PNC BeneFit Plus Mobile App. However, a supported mobile device is needed. Also, your wireless carrier may charge you for data usage. Check with your wireless carrier for details regarding your specific wireless plan and any data usage or text messaging charges that may apply. Apple®, iPod touch® and iPad® are trademarks of Apple Inc., registered in the U.S. and other countries. iPhone® is a registered trademark of Apple Inc. PNC is a registered mark of The PNC Financial Services Group, Inc. (“PNC”). Banking and lending products and services, bank deposit products and treasury management services for clients and/or customers are provided by PNC Bank, National Association, a wholly-owned subsidiary of PNC and Member FDIC. ©2018 The PNC Financial Services Group, Inc. All rights reserved.

About

BankFirst

Easily manage your finances from anywhere with this mobile banking application. Check balances, view transaction history, transfer funds, and pay bills. Locate ATMs and branches conveniently.

Highlights
  • Check account balances
  • Review transaction history
  • Transfer funds between accounts
  • Pay bills
  • Locate ATMs and branches
Features
Read full description

With the BankFirst mobile banking app, you can check balances, review transaction history, transfer funds between accounts, pay bills, and locate nearby ATMs and branches. Manage your finances on the go.

Screenshots

PNC BeneFit Plus4 screens
BankFirst4 screens

Verdict

The call

The clearest difference is rating: BankFirst at 4.8 against PNC BeneFit Plus's 4.4. BankFirst also leads on update cadence (monthly vs every 3 months) and ratings volume (4.5K vs 795). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BankFirst holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: BankFirst has 4.5K ratings behind it against 795, so its average is the more settled of the two. Written reviews split almost evenly too, at 64% and 64% positive.

UpkeepUpdate frequency

PNC BeneFit Plus ships an update every 3 months, BankFirst monthly. The most recent releases landed on October 14, 2026 and October 20, 2026 respectively.

Scorecard3 real differences · 7 level
PNC BeneFit Plus versus BankFirst: the parameters behind the verdict, then further details
ParameterPNC BeneFit PlusBankFirst
PriceFreeFree
Rating4.4 (795 ratings)4.8 (4.5K ratings) — better
Positive reviews64.1% of reviews — better64.0% of reviews
Number of ratings7954.5K — better
Update frequencyEvery 3 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.0 — better18.4
Further details — not scored
Size33 MB196 MB
Age rating17+9+
DeveloperPNC Bank, N.A.BankFirst Financial Services

Customer experience

PNC BeneFit Plus

All ratings795 ratings
Positive84.5%
Neutral1.8%
Negative13.7%
Written reviews128 reviews
Positive64.1%
Neutral7.0%
Negative28.9%

BankFirst

All ratings4,534 ratings
Positive94.7%
Neutral1.9%
Negative3.4%
Written reviews50 reviews
Positive64.0%
Neutral4.0%
Negative32.0%

User reviews

PNC BeneFit Plus

From 795 App Store ratings

What we love

  • 🚀 Quick and easy to use
  • 👍 User-friendly interface
  • 💡 Convenient for managing HSA
  • 🚀 Straightforward reimbursement process
  • 👍 Helpful for tracking expenses

Room to improve

  • 🐛 Login issues, inconsistent biometric authentication
  • 🐛 Slow and buggy app performance
  • 🔒 Concerns about security and account access
  • 🔍 Difficulties with claims and reimbursement approvals

BankFirst

From 4.5K App Store ratings

What we love

  • 👍 User-friendly interface
  • 🚀 Improved mobile deposit feature
  • 💡 Useful new features (travel alerts, debit card deactivation)

Room to improve

  • 🐛 Frequent issues with mobile deposit
  • 🐛 Bugs and crashes
  • 🐛 Inconsistent performance
  • 🤔 Complicated navigation and setup

Bugs and requests

PNC BeneFit Plus

Reported bugs

3 issues
  • App crashes and freezes
  • Login credentials not saved properly
  • Debit card issues and declined payments

Requested features

3 requests
  • Ability to itemize payments to payees
  • Option to upload receipts immediately after charges
  • Improved investment tracking and management

BankFirst

Reported bugs

3 issues
  • Mobile deposit issues (image capture, acceptance)
  • Frequent crashes and app instability
  • Disappearing transactions and account information

Requested features

3 requests
  • Improve mobile deposit functionality
  • Enhance stability and reliability
  • Simplify user interface and navigation

In-app purchases

None

PNC BeneFit Plus

No in-app purchases

None

BankFirst

No in-app purchases

Questions

Is PNC BeneFit Plus free?
PNC BeneFit Plus is free to download, with no in-app purchases.
Is BankFirst free?
BankFirst is free to download, with no in-app purchases.
Which has better reviews, PNC BeneFit Plus or BankFirst?
BankFirst is rated higher. PNC BeneFit Plus averages 4.4 out of 5 from 795 ratings, while BankFirst averages 4.8 from 4.5K ratings.
Do PNC BeneFit Plus or BankFirst have ads?
Neither PNC BeneFit Plus nor BankFirst shows ads.
Which is updated more often, PNC BeneFit Plus or BankFirst?
PNC BeneFit Plus ships an update every 3 months, and BankFirst monthly. Most recently, PNC BeneFit Plus was updated on October 14, 2026 and BankFirst on October 20, 2026.

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