Neo Smart Blinds vs Ooma Smart Security
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Neo Smart Blinds
Control and automate motorized blinds from over 20 brands using a smart controller. The app provides custom instructions and pairing options tailored to specific blind features and brands for a simplified user experience.
- Pair and control motorized blinds
- Automate blind schedules
- Custom instructions per brand
- Support for 20+ blind brands
- Tailored setup codes
- Compatibility checking
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The Neo Smart Blinds App is designed to work with the Smart Controller, allowing you to pair, control, and automate compatible 433.92MHz motorized blinds from over 20 brands. The app offers custom instructions and control options that match the specific features supported by each blind brand. Major motorized blind brands and retailers have partnered with us to provide their own setup codes, customizing the app experience and making the pairing process easier. Compatible Smart Controllers (model C-BR300) with different casings: – Eclipse Powershade Smart Controller: oval case – Louvolite One Touch: rectangular case Which Setup Code Should I Use? We recommend using the setup code provided by your blind retailer. This ensures a simplified pairing process with a tailored list of options. If you purchased your Smart Controller from a different retailer and no setup code was provided, you can set up your account using the SBH20 setup code. Is My Motorized Blind Compatible with the Smart Controller? For each of your blinds, compare their remote controls with the compatibility list available at neosmartblinds.com under Menu > Smart Controller > Compatibility. Can't Find Your Remote Control in the List? If you don’t find one or more of your remote controls in the list, please email clear front and back photos of the remote(s) to our technical support team at tech@neosmartblinds.com for assistance. Smart Controller Technical Support In the Neo Smart Blinds app, go to Menu > Technical Support to access help tailored to your setup code. Alternatively, you can reach out to us at tech@neosmartblinds.com for further assistance. For online documentation, visit our Help Center at help.neosmartblinds.com.
Ooma Smart Security
Monitor and secure your home remotely with this app, sensors, and a communications hub. Receive instant alerts for detected activity, manage sensor status, and customize notification preferences. The system offers various modes for different alert scenarios and optional professional monitoring.
- Remote home monitoring
- Activity detection alerts
- Sensor status and logs
- Customizable notification preferences
- Home, Away, and Night modes
- Optional professional monitoring
- Renters insurance discount
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The Ooma Smart Security mobile app, with the Ooma Telo communications hub and sensors, lets you secure and monitor your home from anywhere. * Receive alerts when activity is detected with the option to remotely call 911 from your home phone number using your home address as the location of the emergency. * Manage notification preferences and view real-time status and logs of all sensors. * Add as many sensors as you need: Door/Window, Motion, and Water. * Easy wireless installation of sensors anywhere in your home. * Use the Home, Away, and Night modes to control when you would like to receive alerts about your sensor. Add up to seven additional modes for a total of ten. *Use the new Ooma Keypad to switch mode from Away to Home using customized Pin codes. * Use the mobile app to manually switch modes or automatically switch modes using a schedule with a time of day and day of week * Rely on the Professional Monitoring Service to take care of your house when you are busy or not reachable. * Save up to 30% on your Renters insurance by showing them your Smart Security Certificate by Ooma * Learn more at ooma.com.
Screenshots
Verdict
The clearest difference is rating: Ooma Smart Security at 4.7 against Neo Smart Blinds's 3.7. Ooma Smart Security also leads on ratings volume (420 vs 57). Neo Smart Blinds's advantage is update cadence (monthly vs every 3 months) and iOS requirement (13.0 vs 15.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ooma Smart Security holds the better App Store score, 4.7 against 3.7. That said, the two scores are not equally well evidenced: Ooma Smart Security has 420 ratings behind it against 57, so its average is the more settled of the two. Written reviews point the same way: 71% of Neo Smart Blinds's written reviews are positive against 77% of Ooma Smart Security's.
Neo Smart Blinds ships an update monthly, Ooma Smart Security every 3 months. Both last shipped on October 14, 2026.
| Parameter | Neo Smart Blinds | Ooma Smart Security |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (57 ratings) | 4.7 (420 ratings) — better |
| Positive reviews | 71.4% of reviews | 76.9% of reviews — better |
| Number of ratings | 57 | 420 — better |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 36 MB | 30 MB |
| Age rating | 4+ | 4+ |
| Developer | Consultation et Materiaux Neo Inc | Ooma Inc. |
Customer experience
Neo Smart Blinds
Ooma Smart Security
User reviews
Neo Smart Blinds
From 57 App Store ratingsWhat we love
- 👨💼 Exceptional customer support team
- ⚙️ Easy setup and installation process
- 📱 User-friendly app interface
- 🔄 Compatible with multiple smart home platforms (Alexa, Google Home)
- ⏰ Reliable scheduling functionality
Room to improve
- 🐛 Unreliable scheduling execution
- ❌ No blind position status indicator
- 🔌 Requires internet connection for operation
- ⚠️ Inconsistent app responsiveness
- 🎮 Limited control over individual blinds
Ooma Smart Security
From 420 App Store ratingsWhat we love
- 🚀 Works well
- 🔒 Reliable security
- 👍 Easy to use
- 🚀 Efficient
- 🔒 Prevents issues
Room to improve
- 🐛 Buggy app
- 🐛 Crashes frequently
- 🐛 Notifications issue
- 🐛 Sensors disconnect
- 🐛 Status updates not working
Bugs and requests
Neo Smart Blinds
Reported bugs
10 issues- Shortcuts integration broken after recent update
- App crashes when adding rooms
- Scheduled closures produce judder without movement
- Blinds fail to respond to scheduled commands randomly
- WiFi disconnection issues requiring frequent resets
Show 5 moreShow fewer
- App displays white screen on certain operations
- Favorite positions not persisting
- Favorite option unavailable on some motor types
- Blind control unresponsive after app updates
- Sunrise schedule stopped working after update
Requested features
15 requests- Blind position status indicator (open/closed/percentage)
- Battery level display for motors
- HomeKit integration support
- App widgets for quick control
- Individual blind scheduling (not just room-based)
Show 10 moreShow fewer
- Multiple favorite positions per blind
- Ability to move blinds between rooms without deletion
- Manual reordering of blinds and rooms
- Advanced scheduling conditions (e.g., sunrise but not before 8am)
- Percentage-based voice commands for Alexa
- Offline scheduling capability
- Scene scheduling functionality
- Siri Shortcuts integration improvements
- Watch app support
- Grid/floor plan view for rooms
Ooma Smart Security
Reported bugs
6 issues- App crashes on iOS 14
- Notifications crash app
- Status not updating correctly
- Sensors disconnecting frequently
- Geofencing issues
Show 1 moreShow fewer
- Compatibility problems with iOS updates
Requested features
12 requests- Keypad for disarming
- Landscape mode
- iPad app
- IFTTT integration
- Siri shortcuts
Show 7 moreShow fewer
- 3D Touch for mode changes
- Critical alerts
- Pause all notifications
- Ability to copy notification settings
- Sensor renaming improvements
- Siren that can be triggered from app
- Dashboard with condensed sensor view
In-app purchases
Neo Smart Blinds
No in-app purchases
Ooma Smart Security
No in-app purchases
Questions
Is Neo Smart Blinds free?
Is Ooma Smart Security free?
Which has better reviews, Neo Smart Blinds or Ooma Smart Security?
Do Neo Smart Blinds or Ooma Smart Security have ads?
Which is updated more often, Neo Smart Blinds or Ooma Smart Security?
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