Comparison

TouchMD Consult vs eClinicalTouch 3.9

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TouchMD Consult

This app enhances patient consultations by providing interactive visualizations and educational content. Staff can customize materials, draw on images, and create collages to explain procedures and treatment options, improving patient understanding and confidence.

Highlights
  • Customizable content (text, video, images)
  • Educational videos from accredited sources
  • Practice and staff introductions
  • Capture and draw on patient images
  • Advanced image editing and collages
  • Before & after patient galleries
  • Patient consultation review via web/app
Features
Read full description

TouchMD Consult is a revolutionary interactive visualization and patient education platform allowing doctors and their staff to maximize communication with patients before, during, and after the consultation. Give patients an unparalleled personal experience that elevates their level of confidence in your practice and treatment choices. Features: • Customized content. You decided what your patients see by fully customizing content via our web portal, including text, videos, images, weblinks, documents, etc. • Educational videos and content. TouchMD uses video content from accredited sources to help patients understand procedures and treatments. • Practice introduction. Highlight your medical practice using videos or images allowing the patient to become comfortable with the doctor and their staff. • Capture patient images or diagnostic information. Educate your patients visually using their own images or diagnostics for maximum impact. • Advanced drawing capabilities. Draw on images and illustrations using advanced drawing tools to educate and explain options clearly and more efficiently to the patient. • Advanced image editing. Quickly create image collages that tell a treatment story using custom layouts, 2-6 picture drop zone layouts, and split screen image layouts. • Before & after galleries. Doctors can communicate possible outcomes and illustrate how they achieved desired results using pictures of previous patients. • Patients relive the consultation. Patients can review assigned homework and saved images at home by using our secure web portal or free smartphone app. • Patient information is NOT stored on the device. Sensitive information and images are retrieved temporarily for use during the consult while the patient logged in.

About

eClinicalTouch 3.9

This app offers medical professionals a portable and convenient way to access and manage patient records, diagnostic tools, and data analytics. It allows for secure data capture, claim generation, and features like telehealth and CPOE, all from an iPad.

Highlights
  • Access patient records
  • Create new encounters
  • Conduct telehealth visits
  • Use CPOE functions
  • Review labs and imaging
  • Refill prescriptions
  • Document OB flowsheets
Read full description

***NOTE:You Must Upgrade your EMR server to V11.52.153+ and above*** eClinicalTouch 3.9 puts eClinicalWorks users, who have upgraded their EMR server to the latest version, on the leading edge of healthcare innovation, combining the convenience, functionality, and portability of an iPad with the industry-leading functionality of eClinicalWorks. Medical professionals enjoy intuitive, cloud-based navigation and complete access to patient records, diagnostic tools, and data analytics. With secure data capture and unparalleled functionality, eClinicalTouch is your best choice for portable Electronic Health Records solutions, designed specifically with provider and nurse documentation in mind. And the information you capture automatically generates a claim on the practice management side of the comprehensive eClinicalWorks system. Experience the power, innovation, and convenience of eClinicalWorks – anytime you need it, wherever your busy schedule takes it. eClinicalTouch contains the most-used features of the eClinicalWorks EMR, allowing you to: * Enter new patient records 
 * Create new encounters 
 * Conduct telephone encounters 
 * Conduct a televisit from your iPad 
 * Work the office visit screen 
 * View and enter Progress Notes 
 * Record vital signs 
 * Use the full functions of CPOE 
 * Access the ICW panel throughout the app 
 * Review labs, imaging, and procedure results 
 * Refill prescriptions 
 * Document OB flowsheets 
 * Enable for voice and eClinicalWorks Scribe 
 * Use the built-in iPad camera to assist in documenting Progress Notes 
 eClinicalTouch 3.9 will not work for customers who are on older versions of the EMR. Please contact support for more information.

Verdict

The call

The clearest difference is rating: TouchMD Consult at 4.1 against eClinicalTouch 3.9's 1.9. eClinicalTouch 3.9's advantage is monetization model (free vs ad-supported) and ratings volume (78 vs 12). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

TouchMD Consult holds the better App Store score, 4.1 against 1.9. That said, the two scores are not equally well evidenced: eClinicalTouch 3.9 has 78 ratings behind it against 12, so its average is the more settled of the two.

UpkeepUpdate frequency

TouchMD Consult ships an update every 2 months, eClinicalTouch 3.9 every 6 weeks. The most recent releases landed on October 2, 2026 and October 20, 2026 respectively.

Scorecard4 real differences · 6 level
TouchMD Consult versus eClinicalTouch 3.9: the parameters behind the verdict, then further details
ParameterTouchMD ConsulteClinicalTouch 3.9
PriceFreeFree
Rating4.1 (12 ratings) — better1.9 (78 ratings)
Positive reviews—12.2% of reviews
Number of ratings1278 — better
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPadiPad
Requires iOS17.013.6 — better
Further details — not scored
Size56 MB231 MB
Age rating17+17+
DeveloperTouchMDeClinicalWorks LLC

Customer experience

TouchMD Consult

All ratings12 ratings
Positive75.0%
Neutral0.0%
Negative25.0%

eClinicalTouch 3.9

All ratings78 ratings
Positive20.5%
Neutral2.6%
Negative76.9%
Written reviews41 reviews
Positive12.2%
Neutral4.9%
Negative82.9%

Bugs and requests

TouchMD Consult

Not enough reviews yet to summarise bugs or requests.

eClinicalTouch 3.9

Reported bugs

24 issues
  • App crashes frequently
  • App freezes
  • App logs out unexpectedly
  • App is slow to respond
  • Black screen when charting notes
Show 19 more
  • Loss of patient photos and documentation due to crashes
  • Inoperability when switching between devices
  • Login issues after updates
  • Cannot edit telephone encounters
  • Medication history is missing
  • Cannot prescribe controlled substances
  • Medication reconciliation is difficult
  • Biometric settings not saving
  • Issues with refilling medications
  • Problems with logging in after upgrades
  • App not supporting latest iOS versions
  • Web app has bugs
  • iOS version is awkward
  • Does not emulate web version well
  • Frequent freezes
  • Disappointment in promised features that don’t work
  • App quits when viewing documents
  • Crashes when editing merged physical exam
  • Kicks user out of system, locks chart

Requested features

22 requests
  • Improve microphone sensitivity adjustment
  • Messenger to work on iPad
  • Import more documents besides photos (PDFs, etc.)
  • Fix bugs related to editing merged physical exam
  • Enable editing of telephone encounters
Show 17 more
  • Restore missing medication history
  • Improve app stability
  • Fix issues with logging out
  • Improve tech support responsiveness and knowledge
  • Allow prescription of controlled substances
  • Simplify medication reconciliation
  • Ensure biometric settings are saved
  • Synchronize old app features with new app
  • Fix issues with logging in after upgrades
  • Make app functional and efficient
  • Improve documentation process
  • Fix bugs in iOS and PC versions
  • Make the app user-friendly
  • Improve web app emulation
  • Fix issues with switching between devices
  • Make login credentials consistent across devices
  • Fix bugs before releasing new versions

In-app purchases

None

TouchMD Consult

No in-app purchases

None

eClinicalTouch 3.9

No in-app purchases

Questions

Is TouchMD Consult free?
TouchMD Consult is free to download, with no in-app purchases.
Is eClinicalTouch 3.9 free?
eClinicalTouch 3.9 is free to download, with no in-app purchases.
Which has better reviews, TouchMD Consult or eClinicalTouch 3.9?
TouchMD Consult is rated higher. TouchMD Consult averages 4.1 out of 5 from 12 ratings, while eClinicalTouch 3.9 averages 1.9 from 78 ratings.
Do TouchMD Consult or eClinicalTouch 3.9 have ads?
Neither TouchMD Consult nor eClinicalTouch 3.9 shows ads.
Which is updated more often, TouchMD Consult or eClinicalTouch 3.9?
TouchMD Consult ships an update every 2 months, and eClinicalTouch 3.9 every 6 weeks. Most recently, TouchMD Consult was updated on October 2, 2026 and eClinicalTouch 3.9 on October 20, 2026.

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