DeepScribe vs eClinicalTouch 3.9
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DeepScribe
This AI-powered medical scribe transforms patient conversations into detailed, specialty-specific clinical notes. It integrates with your EHR, learns your documentation style, and significantly reduces chart closure time, allowing more focus on patient care.
- Ambient AI medical scribe
- Specialty-specific clinical notes
- EHR integration
- Learns user's documentation style
- Reduces chart closure time
- Works on desktop and iPhone
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DeepScribe is the leading ambient AI medical scribe for specialty and chronic care. Turn patient conversations into complete, specialty-specific clinical notes that sync seamlessly with your EHR, so you can spend less time documenting and more time with patients. CAPTURE EVERY ENCOUNTER WITH EASE: - Select the patient from your schedule - Record the visit - Review the note in your EHR - Sign off BUILT FOR COMPLEX SPECIALTIES: DeepScribe understands specialty nuance, terminology, and longitudinal context. Notes reflect the full clinical picture and surface key insights exactly when you need them. WORKS WHERE YOU WORK: DeepScribe works on desktop and iPhone, so documentation can keep moving between visits, during rounds, or anywhere your day takes you. AI THAT ADAPTS TO YOU: Your notes look and sound like you from day one, and then get better with every edit. - Learns your style, structure, and phrasing from past notes - Adjusts automatically based on visit type and patient context - Absorbs every edit and applies it to future notes - Fine-tune customization rules using plain language, no support tickets needed INTEGRATES WITH YOUR EHR: DeepScribe integrates with both leading EHRs and specialty-specific platforms, so documentation flows where it's needed with less friction. PROVEN RESULTS: - 99.92% note approval rating - 85% clinical adoption - 1.6 minute average chart closure time
eClinicalTouch 3.9
This app offers medical professionals a portable and convenient way to access and manage patient records, diagnostic tools, and data analytics. It allows for secure data capture, claim generation, and features like telehealth and CPOE, all from an iPad.
- Access patient records
- Create new encounters
- Conduct telehealth visits
- Use CPOE functions
- Review labs and imaging
- Refill prescriptions
- Document OB flowsheets
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***NOTE:You Must Upgrade your EMR server to V11.52.153+ and above*** eClinicalTouch 3.9 puts eClinicalWorks users, who have upgraded their EMR server to the latest version, on the leading edge of healthcare innovation, combining the convenience, functionality, and portability of an iPad with the industry-leading functionality of eClinicalWorks. Medical professionals enjoy intuitive, cloud-based navigation and complete access to patient records, diagnostic tools, and data analytics. With secure data capture and unparalleled functionality, eClinicalTouch is your best choice for portable Electronic Health Records solutions, designed specifically with provider and nurse documentation in mind. And the information you capture automatically generates a claim on the practice management side of the comprehensive eClinicalWorks system. Experience the power, innovation, and convenience of eClinicalWorks – anytime you need it, wherever your busy schedule takes it. eClinicalTouch contains the most-used features of the eClinicalWorks EMR, allowing you to: * Enter new patient records * Create new encounters * Conduct telephone encounters * Conduct a televisit from your iPad * Work the office visit screen * View and enter Progress Notes * Record vital signs * Use the full functions of CPOE * Access the ICW panel throughout the app * Review labs, imaging, and procedure results * Refill prescriptions * Document OB flowsheets * Enable for voice and eClinicalWorks Scribe * Use the built-in iPad camera to assist in documenting Progress Notes eClinicalTouch 3.9 will not work for customers who are on older versions of the EMR. Please contact support for more information.
Screenshots
Verdict
The clearest difference is review sentiment: DeepScribe at 73% against eClinicalTouch 3.9's 12%. DeepScribe also leads on rating (4.0 vs 1.9) and update cadence (every 3 weeks vs every 6 weeks). eClinicalTouch 3.9's advantage is iOS requirement (13.6 vs 15.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DeepScribe holds the better App Store score, 4.0 against 1.9. Both are backed by a comparable volume of ratings — 39 and 78 respectively. Written reviews point the same way: 73% of DeepScribe's written reviews are positive against 12% of eClinicalTouch 3.9's.
DeepScribe ships an update every 3 weeks, eClinicalTouch 3.9 every 6 weeks. The most recent releases landed on October 13, 2026 and October 12, 2026 respectively.
| Parameter | DeepScribe | eClinicalTouch 3.9 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (39 ratings) — better | 1.9 (78 ratings) |
| Positive reviews | 72.7% of reviews — better | 12.2% of reviews |
| Number of ratings | 39 | 78 — better |
| Update frequency | Every 3 weeks — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPad |
| Requires iOS | 15.0 | 13.6 — better |
| Further details — not scored | ||
| Size | 50 MB | 231 MB |
| Age rating | 17+ | 17+ |
| Developer | DeepScribe | eClinicalWorks LLC |
Customer experience
DeepScribe
eClinicalTouch 3.9
Bugs and requests
DeepScribe
Not enough reviews yet to summarise bugs or requests.
eClinicalTouch 3.9
Reported bugs
24 issues- App crashes frequently
- App freezes
- App logs out unexpectedly
- App is slow to respond
- Black screen when charting notes
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- Loss of patient photos and documentation due to crashes
- Inoperability when switching between devices
- Login issues after updates
- Cannot edit telephone encounters
- Medication history is missing
- Cannot prescribe controlled substances
- Medication reconciliation is difficult
- Biometric settings not saving
- Issues with refilling medications
- Problems with logging in after upgrades
- App not supporting latest iOS versions
- Web app has bugs
- iOS version is awkward
- Does not emulate web version well
- Frequent freezes
- Disappointment in promised features that don’t work
- App quits when viewing documents
- Crashes when editing merged physical exam
- Kicks user out of system, locks chart
Requested features
22 requests- Improve microphone sensitivity adjustment
- Messenger to work on iPad
- Import more documents besides photos (PDFs, etc.)
- Fix bugs related to editing merged physical exam
- Enable editing of telephone encounters
Show 17 moreShow fewer
- Restore missing medication history
- Improve app stability
- Fix issues with logging out
- Improve tech support responsiveness and knowledge
- Allow prescription of controlled substances
- Simplify medication reconciliation
- Ensure biometric settings are saved
- Synchronize old app features with new app
- Fix issues with logging in after upgrades
- Make app functional and efficient
- Improve documentation process
- Fix bugs in iOS and PC versions
- Make the app user-friendly
- Improve web app emulation
- Fix issues with switching between devices
- Make login credentials consistent across devices
- Fix bugs before releasing new versions
In-app purchases
DeepScribe
No in-app purchases
eClinicalTouch 3.9
No in-app purchases









