Comparison

AMN Interpreting vs eClinicalTouch 3.9

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

AMN Interpreting

This app provides instant access to medical interpreters via video or phone in numerous languages. It aims to improve health literacy and outcomes by connecting patients and providers on a secure, HIPAA-compliant platform. It's designed for caregivers to assist Deaf, Hard of Hearing, and Limited English Proficient patients.

Highlights
  • Instant interpreter connection
  • Video and phone interpretation
  • 40+ languages via video
  • 200+ languages via phone
  • HIPAA compliant platform
  • Secure connection
Read full description

Connect instantly with AMN Language Services interpreters in 40 languages over video and more than 200 languages over the phone. We are committed to enabling Visual Connections and Vital Conversations to increase health literacy and improve health outcomes across the full continuum of care. Leveraging our video remote interpretation platform, we connect patients and providers to qualified medical interpreters over a secure, HIPAA compliant platform. Cost-effective and convenient, our application offers caregivers a way to provide qualified medical interpretation for patients who are Deaf, Hard of Hearing and Limited English Proficient. To use, the app requires a username and password supplied by your IT administrator or AMN Language Services.

About

eClinicalTouch 3.9

This app offers medical professionals a portable and convenient way to access and manage patient records, diagnostic tools, and data analytics. It allows for secure data capture, claim generation, and features like telehealth and CPOE, all from an iPad.

Highlights
  • Access patient records
  • Create new encounters
  • Conduct telehealth visits
  • Use CPOE functions
  • Review labs and imaging
  • Refill prescriptions
  • Document OB flowsheets
Read full description

***NOTE:You Must Upgrade your EMR server to V11.52.153+ and above*** eClinicalTouch 3.9 puts eClinicalWorks users, who have upgraded their EMR server to the latest version, on the leading edge of healthcare innovation, combining the convenience, functionality, and portability of an iPad with the industry-leading functionality of eClinicalWorks. Medical professionals enjoy intuitive, cloud-based navigation and complete access to patient records, diagnostic tools, and data analytics. With secure data capture and unparalleled functionality, eClinicalTouch is your best choice for portable Electronic Health Records solutions, designed specifically with provider and nurse documentation in mind. And the information you capture automatically generates a claim on the practice management side of the comprehensive eClinicalWorks system. Experience the power, innovation, and convenience of eClinicalWorks – anytime you need it, wherever your busy schedule takes it. eClinicalTouch contains the most-used features of the eClinicalWorks EMR, allowing you to: * Enter new patient records 
 * Create new encounters 
 * Conduct telephone encounters 
 * Conduct a televisit from your iPad 
 * Work the office visit screen 
 * View and enter Progress Notes 
 * Record vital signs 
 * Use the full functions of CPOE 
 * Access the ICW panel throughout the app 
 * Review labs, imaging, and procedure results 
 * Refill prescriptions 
 * Document OB flowsheets 
 * Enable for voice and eClinicalWorks Scribe 
 * Use the built-in iPad camera to assist in documenting Progress Notes 
 eClinicalTouch 3.9 will not work for customers who are on older versions of the EMR. Please contact support for more information.

Screenshots

AMN Interpreting3 screens

Verdict

The call

The clearest difference is rating: AMN Interpreting at 3.0 against eClinicalTouch 3.9's 1.9. AMN Interpreting also leads on review sentiment (25% vs 12%) and device support (3 vs 1). eClinicalTouch 3.9's advantage is ratings volume (78 vs 12) and iOS requirement (13.6 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

AMN Interpreting holds the better App Store score, 3.0 against 1.9. That said, the two scores are not equally well evidenced: eClinicalTouch 3.9 has 78 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 25% of AMN Interpreting's written reviews are positive against 12% of eClinicalTouch 3.9's.

UpkeepUpdate frequency

AMN Interpreting ships an update every 5 weeks, eClinicalTouch 3.9 every 6 weeks. The most recent releases landed on November 2, 2026 and November 7, 2026 respectively.

Scorecard5 real differences · 5 level
AMN Interpreting versus eClinicalTouch 3.9: the parameters behind the verdict, then further details
ParameterAMN InterpretingeClinicalTouch 3.9
PriceFreeFree
Rating3.0 (12 ratings) — better1.9 (78 ratings)
Positive reviews25.0% of reviews — better12.2% of reviews
Number of ratings1278 — better
Update frequencyEvery 5 weeks — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPad
Requires iOS15.013.6 — better
Further details — not scored
Size30 MB231 MB
Age rating12+17+
DeveloperStratus VideoeClinicalWorks LLC

Customer experience

AMN Interpreting

All ratings12 ratings
Positive41.7%
Neutral16.7%
Negative41.7%
Written reviews4 reviews
Positive25.0%
Neutral50.0%
Negative25.0%

eClinicalTouch 3.9

All ratings78 ratings
Positive20.5%
Neutral2.6%
Negative76.9%
Written reviews41 reviews
Positive12.2%
Neutral4.9%
Negative82.9%

Bugs and requests

AMN Interpreting

Not enough reviews yet to summarise bugs or requests.

eClinicalTouch 3.9

Reported bugs

24 issues
  • App crashes frequently
  • App freezes
  • App logs out unexpectedly
  • App is slow to respond
  • Black screen when charting notes
Show 19 more
  • Loss of patient photos and documentation due to crashes
  • Inoperability when switching between devices
  • Login issues after updates
  • Cannot edit telephone encounters
  • Medication history is missing
  • Cannot prescribe controlled substances
  • Medication reconciliation is difficult
  • Biometric settings not saving
  • Issues with refilling medications
  • Problems with logging in after upgrades
  • App not supporting latest iOS versions
  • Web app has bugs
  • iOS version is awkward
  • Does not emulate web version well
  • Frequent freezes
  • Disappointment in promised features that don’t work
  • App quits when viewing documents
  • Crashes when editing merged physical exam
  • Kicks user out of system, locks chart

Requested features

22 requests
  • Improve microphone sensitivity adjustment
  • Messenger to work on iPad
  • Import more documents besides photos (PDFs, etc.)
  • Fix bugs related to editing merged physical exam
  • Enable editing of telephone encounters
Show 17 more
  • Restore missing medication history
  • Improve app stability
  • Fix issues with logging out
  • Improve tech support responsiveness and knowledge
  • Allow prescription of controlled substances
  • Simplify medication reconciliation
  • Ensure biometric settings are saved
  • Synchronize old app features with new app
  • Fix issues with logging in after upgrades
  • Make app functional and efficient
  • Improve documentation process
  • Fix bugs in iOS and PC versions
  • Make the app user-friendly
  • Improve web app emulation
  • Fix issues with switching between devices
  • Make login credentials consistent across devices
  • Fix bugs before releasing new versions

In-app purchases

None

AMN Interpreting

No in-app purchases

None

eClinicalTouch 3.9

No in-app purchases

Questions

Is AMN Interpreting free?
AMN Interpreting is free to download, with no in-app purchases.
Is eClinicalTouch 3.9 free?
eClinicalTouch 3.9 is free to download, with no in-app purchases.
Which has better reviews, AMN Interpreting or eClinicalTouch 3.9?
AMN Interpreting is rated higher. AMN Interpreting averages 3.0 out of 5 from 12 ratings, while eClinicalTouch 3.9 averages 1.9 from 78 ratings.
Do AMN Interpreting or eClinicalTouch 3.9 have ads?
Neither AMN Interpreting nor eClinicalTouch 3.9 shows ads.
Which is updated more often, AMN Interpreting or eClinicalTouch 3.9?
AMN Interpreting ships an update every 5 weeks, and eClinicalTouch 3.9 every 6 weeks. Most recently, AMN Interpreting was updated on November 2, 2026 and eClinicalTouch 3.9 on November 7, 2026.

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