ScreenConnect Legacy vs Syncro Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ScreenConnect Legacy
This app allows users to join remote support sessions with ScreenConnect 4.1 and higher. Access your ScreenConnect site through a web browser to initiate sessions, similar to how you would on a desktop.
- Join remote sessions
- Compatible with ScreenConnect 4.1+
- Browser-based access
- Mobile device support
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WORKS WITH SCREENCONNECT 4.1 AND HIGHER. Use this ScreenConnect Host Client to join sessions in an existing instance of ScreenConnect. Join sessions by going to your ScreenConnect site in your browser, just as you normally would on a computer. In fact, you can join from your browser without needing to open this application.
Syncro Mobile
Manage tickets, access devices remotely, and communicate with clients directly from your mobile device. This app provides essential tools for field service professionals to organize their day and resolve issues efficiently.
- Ticket management
- Remote access
- Customer communication
- Schedule organization
- RMM alert visualization
- Time tracking
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With ticket management, remote access, and customer communications built right in, Syncro XMM™ Mobile Ticketing app provides you with all the essential tools you need in the field. This app is free to use for all Syncro XMM™ users. Features: Organize Your Day: Easily visualize and plan your schedule. Keep track of appointments, view RMM alerts, and chat directly with customers. Powerful Ticket Management: Add, edit, and resolve tickets with ease. Efficiently manage time tracking and add materials used while on the move. Seamless Remote Access: Operate remotely with our integrated remote access feature, allowing you to be in two places at once.
Screenshots
Verdict
The clearest difference is rating: Syncro Mobile at 2.5 against ScreenConnect Legacy's 2.0. Syncro Mobile also leads on review sentiment (25% vs 0%) and ratings volume (23 vs 5). ScreenConnect Legacy's advantage is iOS requirement (5.2 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Syncro Mobile holds the better App Store score, 2.5 against 2.0. Both are backed by a comparable volume of ratings — 5 and 23 respectively. Written reviews point the same way: 0% of ScreenConnect Legacy's written reviews are positive against 25% of Syncro Mobile's.
| Parameter | ScreenConnect Legacy | Syncro Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (5 ratings) | 2.5 (23 ratings) — better |
| Positive reviews | 0.0% of reviews | 25.0% of reviews — better |
| Number of ratings | 5 | 23 — better |
| Update frequency | — | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 5.2 — better | 15.0 |
| Further details — not scored | ||
| Size | 20 MB | 40 MB |
| Age rating | 4+ | 4+ |
| Developer | ConnectWise | Servably, Inc |
Customer experience
ScreenConnect Legacy
Syncro Mobile
In-app purchases
ScreenConnect Legacy
No in-app purchases
Syncro Mobile
No in-app purchases
Questions
Is ScreenConnect Legacy free?
Is Syncro Mobile free?
Which has better reviews, ScreenConnect Legacy or Syncro Mobile?
Do ScreenConnect Legacy or Syncro Mobile have ads?
Other comparisons
