Comparison

MyMercy vs Surgery Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyMercy

Manage your health information and communicate with your doctor on the go. Access test results, medications, appointments, and bills. Track health data and receive updates from your provider.

Highlights
  • Review test results and medications
  • Communicate with your physician
  • Manage appointments and bills
  • Access family health records
  • Upload health and fitness data
  • Create health reminders
  • View health feed on Apple Watch
Features
Currently charting
Read full description

Use your existing MyMercy account to manage your health information and communicate with your doctor on your mobile devices. With MyMercy you can: • Review test results, medications, immunization history, and more • Stay in touch with your physician • Manage your appointments • View and pay your bill • Access your family's health information • Upload health and fitness data, including data from the "Apple Health app", when enrolled in self-tracking programs • Through a user's Healthkit account they have the ability to track their personal health information such as weight. • Stay up to date with your MyMercy health feed right from your Apple Watch. • Learn about new features from our tutorial videos. • Quickly find what you need with our improved Message Center that groups messages by conversation threads and folders. • Try our new upcoming tests and procedures activity that replaces the old report-based style • Create your own health reminders to help keep your goals on track You must first create an account through www.mymercy.net. If you require support accessing your existing account, contact us at 1-888-98-MERCY (1-888-986-3729) or visit www.mymercy.net for more help options. Have feedback about the app? Email us at mymercymobile@mercy.net.

About

Surgery Connect

This app provides essential information and instructions for parents and families of children undergoing outpatient procedures at specific St. Louis Children's Hospital locations. It offers details on preparation, procedure specifics, post-operative care, and secure messaging updates from the surgical team.

Highlights
  • Procedure descriptions
  • Scheduled date and time
  • Pre-procedure instructions
  • Post-operative care guidance
  • Symptom monitoring
  • Secure messaging updates
  • Location information and directions
Features
Read full description

Surgery Connect supports the parents and families of children who are having an outpatient procedure performed at St. Louis Children’s Hospital Specialty Care Center - West County (CSCC-West), St. Louis Children’s Hospital Specialty Care Center - South County (CSCC-South), Ambulatory Procedure Center (APC) or Same Day Surgery (SDS). The app provides information and instruction regarding: • a description of the procedure • the scheduled date and time of the procedure, including arrival time • important times at which the child should discontinue solid foods and clear liquids • preparation steps prior to the procedure, listed in timeframes of: the week before, night before and day of, including a What to Bring checklist • the waiting area, its amenities and wifi access • how to care for the child once back at home • symptoms of concern (after returning home) and what actions to take, should any occur • follow-up scheduling • contact information, directions and mapping for each location The app also supports secure messaging from the surgical team during the procedure, to give parents and /families updates during their wait.

Screenshots

MyMercy4 screens
Surgery Connect4 screens

Verdict

The call

The clearest difference is rating: MyMercy at 4.6 against Surgery Connect's 3.3. MyMercy also leads on review sentiment (68% vs 33%) and ratings volume (14K vs 7). Surgery Connect's advantage is iOS requirement (13.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyMercy holds the better App Store score, 4.6 against 3.3. That said, the two scores are not equally well evidenced: MyMercy has 14K ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 68% of MyMercy's written reviews are positive against 33% of Surgery Connect's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on November 9, 2026 and November 2, 2026 respectively.

Scorecard5 real differences · 6 level
MyMercy versus Surgery Connect: the parameters behind the verdict, then further details
ParameterMyMercySurgery Connect
PriceFreeFree
Rating4.6 (14K ratings) — better3.3 (7 ratings)
Positive reviews67.5% of reviews — better33.3% of reviews
Number of ratings14K — better7
Update frequencyEvery 3 monthsEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#154 — better—
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS18.013.0 — better
Further details — not scored
Size188 MB22 MB
Age rating17+17+
DeveloperMercy HealthBJC Healthcare

Customer experience

MyMercy

All ratings9,579 ratings
Positive88.9%
Neutral3.0%
Negative8.1%
Written reviews579 reviews
Positive67.5%
Neutral6.6%
Negative25.9%

Surgery Connect

All ratings6 ratings
Positive33.3%
Neutral33.3%
Negative33.3%
Written reviews3 reviews
Positive33.3%
Neutral0.0%
Negative66.7%

Bugs and requests

MyMercy

Reported bugs

5 issues
  • Login and authentication issues
  • Inconsistent display of test results and medical data
  • Compatibility problems with certain devices or operating systems
  • Crashes or freezes when trying to access specific features
  • Unreliable push notifications and alert system

Requested features

5 requests
  • Allow unsending or deleting of messages
  • Improve billing and payment management
  • Provide more customization options
  • Enhance communication with healthcare team
  • Streamline the check-in and appointment process

Surgery Connect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MyMercy

No in-app purchases

None

Surgery Connect

No in-app purchases

Questions

Is MyMercy free?
MyMercy is free to download, with no in-app purchases.
Is Surgery Connect free?
Surgery Connect is free to download, with no in-app purchases.
Which has better reviews, MyMercy or Surgery Connect?
MyMercy is rated higher. MyMercy averages 4.6 out of 5 from 14K ratings, while Surgery Connect averages 3.3 from 7 ratings.
Do MyMercy or Surgery Connect have ads?
Neither MyMercy nor Surgery Connect shows ads.
Which is updated more often, MyMercy or Surgery Connect?
MyMercy ships an update every 3 months, and Surgery Connect every 3 months. Most recently, MyMercy was updated on November 9, 2026 and Surgery Connect on November 2, 2026.

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