MyMercy vs Surgery Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyMercy
Manage your health information and communicate with your doctor on the go. Access test results, medications, appointments, and bills. Track health data and receive updates from your provider.
- Review test results and medications
- Communicate with your physician
- Manage appointments and bills
- Access family health records
- Upload health and fitness data
- Create health reminders
- View health feed on Apple Watch
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Use your existing MyMercy account to manage your health information and communicate with your doctor on your mobile devices. With MyMercy you can: • Review test results, medications, immunization history, and more • Stay in touch with your physician • Manage your appointments • View and pay your bill • Access your family's health information • Upload health and fitness data, including data from the "Apple Health app", when enrolled in self-tracking programs • Through a user's Healthkit account they have the ability to track their personal health information such as weight. • Stay up to date with your MyMercy health feed right from your Apple Watch. • Learn about new features from our tutorial videos. • Quickly find what you need with our improved Message Center that groups messages by conversation threads and folders. • Try our new upcoming tests and procedures activity that replaces the old report-based style • Create your own health reminders to help keep your goals on track You must first create an account through www.mymercy.net. If you require support accessing your existing account, contact us at 1-888-98-MERCY (1-888-986-3729) or visit www.mymercy.net for more help options. Have feedback about the app? Email us at mymercymobile@mercy.net.
Surgery Connect
This app provides essential information and instructions for parents and families of children undergoing outpatient procedures at specific St. Louis Children's Hospital locations. It offers details on preparation, procedure specifics, post-operative care, and secure messaging updates from the surgical team.
- Procedure descriptions
- Scheduled date and time
- Pre-procedure instructions
- Post-operative care guidance
- Symptom monitoring
- Secure messaging updates
- Location information and directions
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Surgery Connect supports the parents and families of children who are having an outpatient procedure performed at St. Louis Children’s Hospital Specialty Care Center - West County (CSCC-West), St. Louis Children’s Hospital Specialty Care Center - South County (CSCC-South), Ambulatory Procedure Center (APC) or Same Day Surgery (SDS). The app provides information and instruction regarding: • a description of the procedure • the scheduled date and time of the procedure, including arrival time • important times at which the child should discontinue solid foods and clear liquids • preparation steps prior to the procedure, listed in timeframes of: the week before, night before and day of, including a What to Bring checklist • the waiting area, its amenities and wifi access • how to care for the child once back at home • symptoms of concern (after returning home) and what actions to take, should any occur • follow-up scheduling • contact information, directions and mapping for each location The app also supports secure messaging from the surgical team during the procedure, to give parents and /families updates during their wait.
Screenshots
Verdict
The clearest difference is rating: MyMercy at 4.6 against Surgery Connect's 3.3. MyMercy also leads on review sentiment (68% vs 33%) and ratings volume (14K vs 7). Surgery Connect's advantage is iOS requirement (13.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyMercy holds the better App Store score, 4.6 against 3.3. That said, the two scores are not equally well evidenced: MyMercy has 14K ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 68% of MyMercy's written reviews are positive against 33% of Surgery Connect's.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on November 9, 2026 and November 2, 2026 respectively.
| Parameter | MyMercy | Surgery Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (14K ratings) — better | 3.3 (7 ratings) |
| Positive reviews | 67.5% of reviews — better | 33.3% of reviews |
| Number of ratings | 14K — better | 7 |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #154 — better | — |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 18.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 188 MB | 22 MB |
| Age rating | 17+ | 17+ |
| Developer | Mercy Health | BJC Healthcare |
Customer experience
MyMercy
Surgery Connect
Bugs and requests
MyMercy
Reported bugs
5 issues- Login and authentication issues
- Inconsistent display of test results and medical data
- Compatibility problems with certain devices or operating systems
- Crashes or freezes when trying to access specific features
- Unreliable push notifications and alert system
Requested features
5 requests- Allow unsending or deleting of messages
- Improve billing and payment management
- Provide more customization options
- Enhance communication with healthcare team
- Streamline the check-in and appointment process
Surgery Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyMercy
No in-app purchases
Surgery Connect
No in-app purchases
Questions
Is MyMercy free?
Is Surgery Connect free?
Which has better reviews, MyMercy or Surgery Connect?
Do MyMercy or Surgery Connect have ads?
Which is updated more often, MyMercy or Surgery Connect?
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