MyMercy Reviews: Is It Legit?

Customer Experience

Positive experience67.8% of reviews
Neutral6.5% of reviews
Negative experience25.7% of reviews

~ Based on 571 written reviews from the US App Store.

What users say about MyMercy

Is MyMercy Safe?

MyMercy appears safe based on user ratings. AppsHunter Safety Score for MyMercy is 91/100.

This assessment is based on 12,656 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.9% of ratings point to a safe experience
3.0% of ratings suggest some concerns
8.1% of ratings point to a risky experience

~ Based on 9,579 App Store ratings for MyMercy.

Is MyMercy Legit?

MyMercy appears to be a legitimate app. AppsHunter Legitimacy Score for MyMercy is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Everything but what you need.

Mercy only shows you what makes them money, or what they want you to see. If you want the important information they don’t want you to see, you’ll have to call and sit on the phone for 45 minutes. And then maybe you’ll get what you need.

Outstanding care

The doctors and nurses at Mercy Hospital are simply amazing. They really knew their stuff when it came time for my surgery. Thanks to everyone who helped make my surgery a success.

App is TRASH

This app is trash and/or Mercy’s data systems are. It won’t let me log in. I try to reset my password and it tells me there’s an issue and I have to contact customer service at an 800#. Not user friendly. This is about the only app I’ve ever had trouble with. Fix the damn app

Incompetence

Between Mercy & Cox no where else to go Mercy is not keeping up with how patients pay Mercy logged me as a self pay and did not wait for my insurance information that started on October 1st so now they are saying I owe money I don’t know if I owe

Mercy my chart

Love using the my chart feature for my clinic!

Amazing app!

I love using the MyMercy app because it gives me the opportunity to schedule, reschedule, cancel, appointments at my fingertips. No more sitting on hold for along time just to cancel something etc. You can also manage other family members in one app as well. You don’t have to log out then remember their log in info etc. You just push one button a boom you’re in! I do wish that Mercy handed out the health rings under insurance or paid by patient and made it connect to our health app here that way when we go to the dr they can see how our sleep, bp, hr, or any other info was right at their finger tips as well. This could help save someone’s life! These health rings and watches help way more than ppl realize. Just a thought
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Awesome

Awesome user friendly app to track your journey of getting your healthy.

Speedy Results and Information

I have been using MyMercy for the last couple of years. It has been very effective in staying connected to my physician and on top of my health care and decisions.

Greatest app ever!

Easy to use and very informative! Love it!

Awesome

The app is great and the staff are great as well

Review

I don’t like computers and they don’t like me. If I need to use the computer for answers and questions then I am not important and you don’t need to be in this line of work. I only go to my yearly check up and try not to bother you and try to take care of myself.

Review

Dr Whitehouse

Much easier

A much more organized way to keep track of your family's medical information and appointments

Mercy is a joke

I have questions about my medical care and cannot get to a live person who can actually help me. I have spent hours on the phone on hold, being transferred from person to person. The phone menus don’t offer the options I need and this app isn’t offering me the help I need either. There is no option to send a message to my provider that they will read immediately and every time I call their office I wait on hold for over 30 minutes then can’t keep waiting. Do I just need to drive to my doctor’s office to get my questions answered???
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Review

I’m not 100% ok with this “thing” I sent a reply and it now has stopped all further text messages. Please re start my text messages

My mercy

Easy to use get my results quickly.

Easy Portal

This Mercy Portal is so easy to use n much more convenient communicating with your doctors. About many things. Better than phone calls back-and-forth!

Online App

I really like the Mercy app pretty easy to navigate on

Have mercy

A quick and easy way to connect to my providers.

Horrible

Horrible, no other words can explain how broken this system is, and Mercy only makes it worse. Stay away!!