Financial aid
I can’t believe how long it takes to get financial aid documents reviewed! It’s been months.
Great App
Very clear and easy to use. It has any piece of information that you could need
Pacemaker
From the ER visit to receiving my Pacemaker was a
Life Saver. The care was excellent. Doctors Doshi and Czarnik are fantastic!
Thanks Mercy Hospital.
Mandy
Life Saver. The care was excellent. Doctors Doshi and Czarnik are fantastic!
Thanks Mercy Hospital.
Mandy
My Mercy
I love the MyMercy app it has been helpful to me I can always go back to it and show the new doctor and if I forget to tell the new doctor something it is all there in my app ; I think it is an excellent app that Mercy offers
No way to contact the doctor
I tried to use the app to leave a note for the physician for a referral, but I can’t see any place where I can actually leave a note. When I called to leave a note for the physician, an AI bot answered, and I said I needed to leave a note to get a referral and it said I can’t do that and it hung up on me. In the end, I had to drive to the facility and leave a note at the front desk. They said the physician would call back the next day, but that hasn’t happened either.
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Low Stress Pap!
I am always fearful of paps. From Sarah to Sandy, the staff made me feel like I was a friend and in good hands. Dr Fraser was calming and helped me relax. Thank you all for being so good at what you do!!
Labs
Why can’t I see labs? You can with MyChart with SSM and BJC
Useless!
My information is wrong and there is no place to fix it! Also not able to send a message to my provider - what’s the use for this site?
Everything but what you need.
Mercy only shows you what makes them money, or what they want you to see. If you want the important information they don’t want you to see, you’ll have to call and sit on the phone for 45 minutes. And then maybe you’ll get what you need.
Outstanding care
The doctors and nurses at Mercy Hospital are simply amazing. They really knew their stuff when it came time for my surgery. Thanks to everyone who helped make my surgery a success.
App is TRASH
This app is trash and/or Mercy’s data systems are. It won’t let me log in. I try to reset my password and it tells me there’s an issue and I have to contact customer service at an 800#. Not user friendly. This is about the only app I’ve ever had trouble with. Fix the damn app
Incompetence
Between Mercy & Cox no where else to go Mercy is not keeping up with how patients pay Mercy logged me as a self pay and did not wait for my insurance information that started on October 1st so now they are saying I owe money I don’t know if I owe
Mercy my chart
Love using the my chart feature for my clinic!
Amazing app!
I love using the MyMercy app because it gives me the opportunity to schedule, reschedule, cancel, appointments at my fingertips. No more sitting on hold for along time just to cancel something etc. You can also manage other family members in one app as well. You don’t have to log out then remember their log in info etc. You just push one button a boom you’re in! I do wish that Mercy handed out the health rings under insurance or paid by patient and made it connect to our health app here that way when we go to the dr they can see how our sleep, bp, hr, or any other info was right at their finger tips as well. This could help save someone’s life! These health rings and watches help way more than ppl realize. Just a thought
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Awesome
Awesome user friendly app to track your journey of getting your healthy.
Speedy Results and Information
I have been using MyMercy for the last couple of years. It has been very effective in staying connected to my physician and on top of my health care and decisions.
Greatest app ever!
Easy to use and very informative! Love it!
Awesome
The app is great and the staff are great as well
Review
I don’t like computers and they don’t like me. If I need to use the computer for answers and questions then I am not important and you don’t need to be in this line of work. I only go to my yearly check up and try not to bother you and try to take care of myself.
Review
Dr Whitehouse
