GSE vs Qualtrics XM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GSE
Remotely monitor and control your HVAC, lighting, and cold rooms from any location. Manage indoor temperatures, view system settings, and access outdoor environmental data. Provides 24/7 support for energy management needs.
- Remote site viewing
- Cold room settings management
- Lighting control
- Indoor temperature management
- HVAC settings viewing
- Outdoor sensor data
Read full descriptionHide full description
The GSE smartphone app allows users to remotely monitor and manage their HVAC, lighting, cold rooms, water and gas usage anytime from anywhere. The GSE app works with the Viridis Energy Management System and other GSE’s platforms installed at any location. With the GSE smartphone app users can: -View sites remotely -View cold room’s settings -View and turn on lighting for all areas that GSE is providing automation. - View and manage indoor temperatures for specific areas - View all HVAC’s settings - View system fans & humidifier (for sensors that support this feature) - View outdoor temperature, foot candles and humidity (when used with outdoor sensors) -View and manage other monitoring points installed at customer site. - Link to contact our 24x7 award winner CAE for any type of support.
Qualtrics XM
Monitor and optimize customer and employee experiences in real-time with dashboards, tickets, and analytics. Act on insights, respond to feedback, and drive business improvements from anywhere.
- Real-time experience monitoring
- Role-based dashboards
- Ticket management
- Real-time notifications
- Customer response analysis
- Advanced analytics
Read full descriptionHide full description
Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time. Use the Qualtrics XM app to: 1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering 2. Reassign, respond, and close the loop on support tickets 3. Receive real-time notifications so you can act before it’s too late 4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more 5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together! About Qualtrics: Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps. Have questions? If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/
Screenshots
Verdict
The clearest difference is review sentiment: GSE at 100% against Qualtrics XM's 33%. GSE also leads on rating (5.0 vs 4.7) and iOS requirement (15.1 vs 18.0). Qualtrics XM's advantage is ratings volume (1.8K vs 4) and update cadence (monthly vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GSE holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Qualtrics XM has 1.8K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 100% of GSE's written reviews are positive against 33% of Qualtrics XM's.
GSE ships an update every 3 months, Qualtrics XM monthly. The most recent releases landed on October 10, 2026 and October 29, 2026 respectively.
| Parameter | GSE | Qualtrics XM |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (4 ratings) — better | 4.7 (1.8K ratings) |
| Positive reviews | 100.0% of reviews — better | 32.8% of reviews |
| Number of ratings | 4 | 1.8K — better |
| Update frequency | Every 3 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.1 — better | 18.0 |
| Further details — not scored | ||
| Size | 28 MB | 40 MB |
| Age rating | 4+ | 17+ |
| Developer | Grupo S Energía S.A.P.I. de C.V. | Qualtrics, LLC |
Customer experience
GSE
Qualtrics XM
Bugs and requests
GSE
Not enough reviews yet to summarise bugs or requests.
Qualtrics XM
Reported bugs
3 issues- Crashes when selecting government option
- Dropdown options not visible
- Metrics not loading properly
Requested features
6 requests- Up-to-date data
- Landscape view for mobile
- Individual logins
- More dashboard features
- Screenshot functionality
Show 1 moreShow fewer
- Improved performance
In-app purchases
GSE
No in-app purchases
Qualtrics XM
No in-app purchases









