Comparison

Secure by Frontier vs Appalachian Power

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Secure by Frontier

This app provides comprehensive digital security for your family across multiple devices. It protects against online threats, safeguards personal data during online transactions, and includes a password manager for enhanced security and convenience. Parental controls and a VPN offer further protection and privacy.

Highlights
  • Multi-device protection
  • Online banking and shopping security
  • Parental controls
  • VPN for privacy
  • SMS scam protection
  • Password Manager
  • Password generation and reporting
Features
Read full description

Today’s Internet is full of websites trying to steal your personal information, infect your devices or spread harmful content. With Secure by Frontier, you can ensure you and your loved ones are protected and safe in the digital world whether on your tablet or smartphone. Secure by Frontier can be downloaded to 10 devices and licenses can easily be shared with family members and friends. You can protect you and your loved ones from hackers and criminals while browsing on any mobile device whether at home or on-the-go. In addition to world class protection, Secure by Frontier now includes a Password Manager. Eliminate the hundreds of different login credentials you have to remember to make browsing, shopping and banking online easier and simpler than ever! With Secure by Frontier, you can securely store every password, username, and credit card number while you only have to remember ONE master password. With the addition of this functionality Secure by Frontier not only protects your family and loved ones from online threats but also helps keep you safe from online hacks by allowing you to generate unique, strong passwords for your online accounts. Why You’ll Love It: • Protect all of your mobile devices. • Keep your finances and personal data safe while banking or shopping online. • Safeguard your children while surfing the internet with parental controls. • VPN for privacy. • SMS Protection agains scam messages. • Easily access all your passwords, usernames, and credit card details with one master password. • Access your login credentials anytime, anywhere on any device. • Generate stronger, unique passwords with ease to help keep you safe from online hacks. • Review personalized password strength reports and simply update any weak passwords.

About

Appalachian Power

Manage your utility account with ease. View and pay bills, report power outages, and track restoration progress. Access billing history, compare energy usage, and set up alerts for a seamless experience.

Highlights
  • Report power outages
  • Check outage status
  • View and pay bills
  • Manage account details
  • Compare energy usage
  • Set up billing alerts
Features
Read full description

Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips. Features include: OUTAGE INFORMATION - Report a power outage - Check outage status and track restoration progress - Easy access to view outage maps in your area ACCOUNT MANAGEMENT - Choose "Remember me" to skip logging in each time you use the app* - View your real-time account balance, payment due date, and balance details - View and download your bill (PDF) - Pay immediately for free from your bank account - Make automatic or scheduled payments - Other ways to pay (credit/debit card, in-person, by phone) - Switch between multiple accounts ENERGY USAGE - Compare how your current usage compares to last month or the same time last year SETTINGS - Enroll in and manage your paperless billing - Add or delete your bank accounts - Enroll in and manage billing and outage alerts *Logging into the Appalachian Power app requires an active account that is registered online at AppalachianPower.com

Screenshots

Secure by Frontier4 screens
Appalachian Power4 screens

Verdict

The call

The clearest difference is rating: Secure by Frontier at 4.2 against Appalachian Power's 2.8. Secure by Frontier also leads on ratings volume (597 vs 158). Appalachian Power's advantage is in-app purchases (none vs 1) and ads (none vs shown). On price, review sentiment and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Secure by Frontier sells 1 one-off in-app purchase. Appalachian Power asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Secure by Frontier holds the better App Store score, 4.2 against 2.8. Both are backed by a comparable volume of ratings — 597 and 158 respectively. Written reviews complicate that: 15% of Secure by Frontier's written reviews are positive against 20% of Appalachian Power's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Secure by Frontier ships an update every 5 months, Appalachian Power monthly. Both last shipped on October 29, 2026.

Scorecard7 real differences · 3 level
Secure by Frontier versus Appalachian Power: the parameters behind the verdict, then further details
ParameterSecure by FrontierAppalachian Power
PriceFreeFree
Rating4.2 (597 ratings) — better2.8 (158 ratings)
Positive reviews15.0% of reviews19.6% of reviews — better
Number of ratings597 — better158
Update frequencyEvery 5 monthsMonthly — better
AdsYesNo — better
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.015.0 — better
Further details — not scored
Size251 MB37 MB
Age rating4+4+
DeveloperFrontier CommunicationsAmerican Electric Power

Customer experience

Secure by Frontier

All ratings374 ratings
Positive76.7%
Neutral6.4%
Negative16.8%
Written reviews20 reviews
Positive15.0%
Neutral5.0%
Negative80.0%

Appalachian Power

All ratings158 ratings
Positive41.1%
Neutral8.9%
Negative50.0%
Written reviews46 reviews
Positive19.6%
Neutral6.5%
Negative73.9%

User reviews

Secure by Frontier

From 597 App Store ratings

What we love

  • 👍 Works as expected (one user)
  • 👍 Installer was accommodating (one user)

Room to improve

  • 💰 Charged for services not rendered
  • 💰 Paid for security, not received
  • 💳 Complicated payment process
  • ❌ Cannot access website
  • 🤷 App functionality is redundant with phone

Appalachian Power

From 158 App Store ratings

What we love

  • 👍 Allows bill payment
  • 👍 Allows bill checking
  • 👍 Convenient for remote payment
  • 👍 Works flawlessly (sometimes)
  • 👍 Easy to use (sometimes)

Room to improve

  • 🐛 App frequently crashes
  • 🐛 App doesn't work
  • 🐛 Login issues
  • 🐛 Password reset problems
  • 🐛 Cannot connect to host server

Bugs and requests

Secure by Frontier

Reported bugs

14 issues
  • Internet shut off, charged for extra month
  • Security accounts not piggybacked without notice
  • Login information not accepted
  • Cannot access church website
  • Cannot manage WiFi, see network users, or remove devices
Show 9 more
  • Paid for Multi-Device Security, but app says it needs payment
  • Help goes to a page that does not exist
  • Security only protects if browsing through the app
  • Cannot locate or alarm phone
  • Cannot log in, app doesn't remember passwords
  • Cannot send link to create new password
  • iPhone battery drains rapidly
  • iPad will not activate due to login credentials
  • Keeps saying wrong password

Requested features

3 requests
  • Make app easier to work with, like MyFIOS
  • Add scanning for device compromises
  • Allow internet browsing outside of the app with security

Appalachian Power

Reported bugs

33 issues
  • Password requirements change message on login
  • App randomly logs out
  • App refuses to send password reset emails
  • Cannot connect to host server
  • App will not let me log in after mandatory update
Show 28 more
  • App crashes immediately after update
  • App won't sign you in
  • App says username is wrong
  • Cannot access anything
  • App doesn't work for a long time
  • App issues after recent update
  • Still can't get on the app after resetting password
  • App doesn't work
  • App is down more than up
  • Erroneously rejected a payment
  • App caused fee for returned payment
  • Something is wrong, app won't let me login
  • App is always crashing
  • Can't hardly sign in
  • App will not allow you to log in
  • Everytime I login, get error message
  • App worked until two months ago
  • Cannot get past the login screen
  • App worked perfectly fine until the most recent update
  • App says oops try again later
  • Cannot make a payment on the app
  • Error message on login screen
  • Unable to get any further than the login screen
  • App won't even open, just crashes
  • App suddenly stopped working
  • App won't log me into my account
  • App doesn't work
  • Charges $2.95 to pay bill through this app

Requested features

5 requests
  • Show daily balance
  • Add credit card payment option with saved information
  • Fix app for iPad landscape mode
  • Improve app user interface
  • Provide more bill details

In-app purchases

1 purchases

Secure by Frontier

One-time1
  • Frontier Multi-Device Security$5.99
None

Appalachian Power

No in-app purchases

Questions

Is Secure by Frontier free?
Secure by Frontier is free to download, with in-app purchases available.
Is Appalachian Power free?
Appalachian Power is free to download, with no in-app purchases.
Which has better reviews, Secure by Frontier or Appalachian Power?
Secure by Frontier is rated higher. Secure by Frontier averages 4.2 out of 5 from 597 ratings, while Appalachian Power averages 2.8 from 158 ratings.
Do Secure by Frontier or Appalachian Power have ads?
Secure by Frontier shows ads; Appalachian Power does not.
Which is updated more often, Secure by Frontier or Appalachian Power?
Secure by Frontier ships an update every 5 months, and Appalachian Power monthly. Most recently, Secure by Frontier was updated on October 29, 2026 and Appalachian Power on October 29, 2026.

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