EcoStruxure IT vs Dameware Remote Everywhere

EcoStruxure IT enables IT users to mitigate and anticipate risk of failure of their critical infrastructure while reducing operational expenses delivered through an open, vendor-agnostic platform. Our global footprint and domain expertise in IT infrastructure enable you to gain the right visibility, insights, 24/7 expert remote monitoring, and on-site support. EcoStruxure IT app keeps you informed of the health of your critical infrastructures even the most remote, sends you alarm notification in the event of an issue, and provides you with the right insights to quickly resolve it. Key benefits: • Global visibility across the hybrid ecosystem from anywhere • Device information, smart alarms, and monitoring insights from all devices regardless of vendor • Live sensor data from your physical equipment • Real-time notifications of critical events for fast problem resolution • Automatically track incidents including status, chat collaboration, and history • Option to select 24/7 expert monitoring, remote troubleshooting, and dispatch services • Chat with your own team and Schneider Electric’s experts The EcoStruxure IT app is currently available in 10 languages: English, French, Spanish, Italian, German, Russian, Chinese Traditional, Korean, Japanese and Brazilian Portuguese. The EcoStruxure IT app requires sign up and setup of the EcoStruxure IT Gateway. Read more at : https://helpcenter.ecostruxureit.com

The new Dameware Remote Everywhere Console allows technicians to establish remote sessions from a mobile device, as well as create and manage Support Requests on this new Dameware product.