Group 1 Digital Support vs Xtime Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Group 1 Digital Support
Submit and manage support requests directly from your mobile device. Access current inventory and contact digital marketing support with ease. Log in to your verified store for full access to request management.
- Submit support requests
- View current inventory
- Manage previous requests
- Contact digital marketing support
- Store verification
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Submit support requests from the palm of your hand and view current inventory. Log in, verify your Group 1 store and have full access to log new support requests, manage previous requests, and contact digital marketing support all from your phone.
Xtime Mobile
Enhance dealership operations with a mobile suite of tools. Streamline customer messaging, expedite internal communications, and conduct vehicle inspections with multimedia attachments. Receive real-time alerts for key events.
- Customer messaging
- Internal communication
- Mobile vehicle inspections
- Photo/video/audio attachments
- Vehicle history access
- Push notifications
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A suite of tools that extend the Xtime platform to your mobile device: • Customer Messaging allows dealership staff to respond quickly, streamlining interactions with customers. • DealerChat expedites work in progress by facilitating communications with internal employees. • Mobile Inspect allows technicians to complete multipoint inspections from anywhere. Users can take photos, videos, and audio clips of inspected vehicles and attach to the recommended services. Vehicle history is available with each and every vehicle inspection. • Users will receive push notifications on their mobile device when Xtime alerts are triggered for events such as new customer messages or new RO assignments. Xtime Mobile App can be downloaded for free, but does require a monthly subscription and signed license agreement. If you log into the app and do not see any data, please verify with management that you have a license agreement to use the app. If you are an existing Xtime user and would like to utilize this app, please contact your Xtime sales representative.
Screenshots
Verdict
The clearest difference is review sentiment: Group 1 Digital Support at 75% against Xtime Mobile's 5%. Group 1 Digital Support also leads on rating (4.9 vs 1.7) and monetization model (ad-supported vs subscription). Xtime Mobile's advantage is ads (none vs shown) and update cadence (monthly vs every 40 months). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Group 1 Digital Support holds the better App Store score, 4.9 against 1.7. That said, the two scores are not equally well evidenced: Xtime Mobile has 378 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 75% of Group 1 Digital Support's written reviews are positive against 5% of Xtime Mobile's.
Group 1 Digital Support ships an update every 40 months, Xtime Mobile monthly. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.
| Parameter | Group 1 Digital Support | Xtime Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (7 ratings) — better | 1.7 (378 ratings) |
| Positive reviews | 75.0% of reviews — better | 5.0% of reviews |
| Number of ratings | 7 | 378 — better |
| Update frequency | Every 40 months | Monthly — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported — better | Subscription |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 14.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 4 MB | 190 MB |
| Age rating | 17+ | 4+ |
| Developer | Group 1 Automotive | Xtime, Inc. |
Customer experience
Group 1 Digital Support
Xtime Mobile
Bugs and requests
Group 1 Digital Support
Not enough reviews yet to summarise bugs or requests.
Xtime Mobile
Reported bugs
4 issues- Camera focus issues
- Inconsistent video recording
- Unexpected app logout and login issues
- Repair order history not displaying properly
Requested features
4 requests- Ability to delete media in bulk
- Improved camera functionality and quality
- Customizable notification settings
- Seamless integration with desktop version
In-app purchases
Group 1 Digital Support
No in-app purchases
Xtime Mobile
No in-app purchases
Questions
Is Group 1 Digital Support free?
Is Xtime Mobile free?
Which has better reviews, Group 1 Digital Support or Xtime Mobile?
Do Group 1 Digital Support or Xtime Mobile have ads?
Which is updated more often, Group 1 Digital Support or Xtime Mobile?
Other comparisons
