Xtime Mobile vs Ford DiagNow

A suite of tools that extend the Xtime platform to your mobile device: • Customer Messaging allows dealership staff to respond quickly, streamlining interactions with customers. • DealerChat expedites work in progress by facilitating communications with internal employees. • Mobile Inspect allows technicians to complete multipoint inspections from anywhere. Users can take photos, videos, and audio clips of inspected vehicles and attach to the recommended services. Vehicle history is available with each and every vehicle inspection. • Users will receive push notifications on their mobile device when Xtime alerts are triggered for events such as new customer messages or new RO assignments. Xtime Mobile App can be downloaded for free, but does require a monthly subscription and signed license agreement. If you log into the app and do not see any data, please verify with management that you have a license agreement to use the app. If you are an existing Xtime user and would like to utilize this app, please contact your Xtime sales representative.

Ford DiagNow provides diagnostic functionality in a convenient lightweight package enabling users to quickly address vehicle concerns without the need for a full diagnostic scan tool and laptop. With the Ford DiagNow application you can: • Read and decode the Vehicle Identification Number into specific model information • Read and clear Diagnostic Trouble Codes for all equipped vehicle electronic control modules • Read live data parameters from the vehicle • Perform live vehicle network monitor • Perform key programming* • Read factory keyless entry code* • View service bulletins and messages for Diagnostic Trouble Codes read from the vehicle All this can be done on any 2010 or newer Ford, Lincoln, and Mercury vehicle Requirements: • User must have a valid Ford Dealer account or Ford Motorcraft account with a Ford DiagNow subscription • Ford VCM Lite is the interface required to perform diagnostic functions with the vehicle If you are a Ford/Lincoln dealership employee and would like more information, go to https://www.fordtechservice.dealerconnection.com/Rotunda/FordDiagNow If you are NOT a Ford/Lincoln dealership employee and would like more information, go to www.motorcraftservice.com/Purchase/ViewDiagnosticsMobile *Currently functions on most 2010 Ford, Lincoln, and Mercury vehicles. Additional vehicles coming soon.