Ford DiagNow User Reviews

Customer Experience

Positive experience18.5% of reviews
Neutral7.7% of reviews
Negative experience73.8% of reviews

~ Based on 65 written reviews from the US App Store.

What users say

Is Ford DiagNow Safe?

Ford DiagNow appears safe based on user ratings. AppsHunter Safety Score for Ford DiagNow is 92/100.

This assessment is based on 1,270 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.5% of ratings point to a safe experience
2.1% of ratings suggest some concerns
8.3% of ratings point to a risky experience

~ Based on 1,270 App Store ratings for Ford DiagNow.

Is Ford DiagNow Legit?

Ford DiagNow appears to be a legitimate app. AppsHunter Legitimacy Score for Ford DiagNow is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

New update is trash!!

Before you’ll be able to pull up info about vehicle without a VCM lite now it try’s to connect to one and “I don’t have one ford” please fix this asap!!!!

Not the OBD app you’re looking for

Requires expensive subscription and proprietary reader.
See fordserviceinfo.con for account and support.

Technician

Unable to command most pids

Services

could add brake maintenance, and other quick relearns

Reasons

The process is very slow and doesn’t load properly all the time when using the app and switching to wiring diagrams need something that allows users to actually read what we are clicking on when using workshop I feel like it’s something to do with the format but some improvements can be made for sure. It’s very hard to follow a pinpoint test or even get to them through pc/ed
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Worse app ever

Junk

Basic connectivity missing

Needs attention to detail. Can’t read codes from the PCM on a 2022 Bronco Sport. Errors in such basic functionality can’t be tolerated.

Vin lite

Amazing 🔥🔥

New functionality

Would love to see bcm Lin line initialization added to the vcm lite

Használhatatlan!

Ez egy hulladék.Nem érdemes letölteni.

Nur mit Abo

So ein Unfug, die App funktioniert nur wenn man für mehrere hundert Euro ein Abo hat. Erfährt man dann erst nach der Installation

Response from developer

Hello, The subscription details and pricing information are outlined in the app’s description on the store page. We recommend reviewing this section before downloading to ensure the app meets your expectations. Regards, Ford DiagNow Developers

Printing issues

When trying to print out DTCs app kicks me out completely and won’t allow me to send anything to print.

Ford DiagNow not Working! Can’t log in

Ford DiagNow not Working! Can’t log in I been trying for 5 days now. I went to ford motor craft undated my subscription used it for 2 days and now it shows I can’t log in due to an invalid subscription. I have emailed them and sent pics still no fix. Poor customer service

Functionality

As a ford technician the diag now app really comes in handy however I wish the app wouldn’t crash every time to attempt to share a dtc document

Funktioniert nicht.

Log-in mit iPhone15 pro nicht möglich. Alles aktuell x Mal versucht. Keine Chance

Response from developer

Hello, Sorry to hear you are having login issues. If you are still stuck, the app description has more information on how to log in. Please check out the Ford Service Info contact page if you are an aftermarket user or raise a TIS request if you are a dealer technician. Thanks, Ford DiagNow Developers

Not ready for real world

You need to get your App, Security AND WEB developers in the same room NOT from home and test it from point to point. Create a new user account ALL the way through each step!!!!!

No option for Australia

No option for Australia literally every other country is there but not Australia. If you live in Australia you can’t use this app

Don’t buy the license for this

I bought the license to use this app with the Rotunda VCM light and immediately after the first use I was locked out of my account you can only communicate through email and they continue to give me the wrong directions to regain access I’ve been back and fourth with them for over two weeks only to get a number to call from them that didn’t work. The customer service they provide for this is pitiful. I will be requesting a charge back from my credit card for the annual 150$ licensing fee
If you are a small shop ore DIYer do yourself a favor and steer clear of anything to do with ford rotunda
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Service Bremse

Bremsentlüftungsvorgang fehlt leider

Response from developer

Hello, We are consistently adding new features and will keep it in mind for future releases.  Thanks, Ford DiagNow Developers

Untrustworthy!

Says I have pass codes when the check engine light is on!