How does it function this poorly
Its been a week and we still cant upload media at all. No chat media no RO media. Also chat freezes randomly. This is dealership wide.
Unacceptable
I can’t even log into my iPad after last update.Can’t AI develop a better app?
Worst app to work with
This is the single worst app I’ve ever used. Constantly having connection issues. Chat feature never works. Logging me out randomly for no reason. And the most annoying part is it purposely making my picture and videos way lower quality, blurry and hard to view. Another grudge I have is for whatever reason I’m not aloud to play any kind of media in my Bluetooth headphones and take a video at the same time, like why not. Really annoying app to work with.
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Terrible
They want us using this to do videos. You spend all your valuable time making the video just for it to mess up and get deleted causing you to remake the video losing time and money.
Login issues
It keeps signing me out everyday…used to stay logged in for weeks…now it just signs me out everyday…
Bad quality
Video and picture quality bad even on a newer phone and like how their a zoom but doesn’t really zoom in which tech need when a phone can’t reach in tight spots also new update got rid of older iPhone os so you have to have at least 16 or newer
Sign in = Awful
Please fix the sign in and camera bugs. I've been signed out after every car I work on and it really pisses me off having to sign back in every after every vehicle, it puts a huge pause on these stupid videos I have to make. As for the camera, please, I want to be able to control the focus area, please!!!
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Blank screen
For the past week, I’ve been trying to log in, I’ve reset my phone, updated it, put it on cellular and WiFi but I can not get past this blank screen when I press sign in. It redirects me to a page I believe I’m meant to actually log in on but it’s completely blank no matter what.
Boooo why does it require minimum IOS 16
Please see title
Company does not care
Worst app I’ve ever had to use in my life. Camera quality for some reason is terrible so I need to use my phones camera then upload instead of the apps built in camera function. Signs me out every day. Assigning work is terrible. If you are a business owner do not use xtime your employees will hate you
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Xtime-waste
Too many issues, incredibly inefficient.
Update
This new update is a joke not only cant you listen to anything via airpods while taking pictures or videos, the function for photos and videos in the new update is completely backwards and does not specify what you are using a photo or a video, anyway i can go back to the older update
Trash
Last update completely screwed this app now I have to shut my music off in and restart the app to take a video and now everything is super slow great job!
Bad quality
Video and picture quality bad even on a newer phone and like how their a zoom but doesn’t really zoom in which tech need when a phone can’t reach in tight spots
Cannot log in
Worthless app. The Software developers need to find a new career
Cannot login
I'm greeted with a blank white page when I hit sign in. Other sign in option does not recognize my email that ive used on multiple devices to login to my account. No response from their "help" team. Useless app!!!
Xtime app
Overall the app and Xtime in general is slow, doesn’t work when you need it to and the video portion of the app is inconsistent and everytime they update the app they make it worse.
Background upload
Will not allow you to upload in the background if your screen shuts off, you have to set the upload process over again this app for the most part is pretty good. It gets annoying just because of this stupid little issue.
Cdk is much better this app lasted only 2 weeks at my job
I work for a dealership that used cdk service for years. Management decided cdk was too unreliable and buggy so we tried to switch to xtime. This app somehow made cdk service look like gods gift to dealers which is beyond impressive considering how terrible cdk is. This app has horrible video and picture quality as well as when a car is checked in by a lot attendant a service writer can not acess the repair order on their desktop. A writer would have to physically take a ipad from the lot attendant and take over the process that way. This was wildly inefficient and limited the speed a repair order can be written dramatically increasing customer wait times. This also made everyone’s job much harder adding the need to track down which ipad had which customer’s information. This company also sent out 3 representatives to train us who frankly did not have a clue what they were doing and basically sat there and did nothing while the system crashed and burnt. I know this was not exactly xtime’s fault as a company but their employees were wildly unprofessional and one of them was even clearly high on the job which was a whole different issue but these people should be vetted better than this from a service that im sure was not in the slightest bit cheap. This was a long review but to sum it up this made the dumpster fire that is cdk service look like a fantastic piece of software.
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App and reps are a joke
This app is god awful, and when trying to provide the reps with info to help the app they gaslight you and say that there’s no issue. Recently I was told there’s a noise suppression setting in the app, but the rep couldn’t even provide where to find it. Unsurprisingly there is no setting. When trying to use the camera through the app it has a hard time focusing, they’re response was that it’s no true, even though a shop of 25 guys all see it with their own eyes. Y’all are a joke
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