Qminder Dashboard vs MobileQMS

Qminder is a queue management system to improve customer experience and operational efficiency With Qminder Dashboard you can see what going on at your location and manage the waiting list. This includes: • You can service your customer and call next • You can see who is waiting in line and for what • Who is serving who and on what matter • How was the performance yesterday You will also get real-time notifications on above average queue length, service times, statistics and more.

You just need a router, Smart phone, Bluetooth Thermal Printer and a web browser. No need Internet connection. Smart Phone will be the server host for creating the queue number. Queue Number can be printed by bluetooth thermal printer. The Queue Number status is from WAIT to QUEUE and then COMPLETED. You can RESET the Queue Number. You should start the web server on mobile before show the running Queue Number on Web Browser. This APP is good for simple queue system. For example, single queue line. Enjoy and have fun. Do you know that MobileQMS app solution has resolved the old style Queue Management Solution? ======= Scenario ======= MobileQMS App (Offline) is designed for simple single queue line. It can print the token number with bluetooth thermal printer and also show the running token number on iPad within the same WIFI network. Once the token is created or printed, you can choice the desired token number for calling in case for flexibility. Meanwhile, you can recall the token number through the menu options. Recall is good for the people who is missing attendance of the queue. MobileQMS App - Only Support single mobile device - Able to issue, call, recall and complete the tokens - Without Internet (Offline) - Connect to MobileQMS Board Pad App (Same WIFI network) Dispensing Machine - Must be a bluetooth thermal printer - Able to print token number to visitor - Portable WIFI Router - Connect to the mobile phone and the web browser or iPad Web Browser - Only support same WIFI network with the MobileQMS App - Able to show the running token number - Able to search the token number BoardPad App with iPad - Only support same WIFI network with the MobileQMS App - Able to show the running token number - Able to call the token number with vocal sound =============== HOWTO STARTUP =============== 1. Create "Window" and "Service" on More Options menu 2. Issue Token on Main screen menu 3. Call Token on Main Screen menu 4. Mark the Token as COMPLETED on Main Screen menu 5. Connect to WIFI on your mobile phone (Optional) 6. Start Server on the More Screen menu (Optional) 7. Scan the QR code on other mobile phone to watch the running number on web browser (Optional)
 8. Open BoardPad App from iPad (Optional) 9. Setup Bluetooth Printer (Optional) ================= TROUBLESHOOTING ================= Q: I cannot create Token Number after I have created a “Window”. Why? A: I think you should create a couple of “Service” under the “Window” List screen. Q. I cannot find my bluetooth printer on setup printer. Why? A: I think you should enable the bluetooth signal on the Mobile Phone. So that, a list of bluetooth devices will be visible on the Mobile QMS App. Q. The printer is not functioning. Why? A: I think you should have a ESC Command bluetooth printer. Q: I cannot view the web page on web browser from the QRCode. Why? A: I think you should start the server on the “More” screen. The web address should be same WIFI between mobile phone and web browser. Q: Is it the App always connect with Board App? A: Yes. The App will keep the WIFI connection as long as the screen is on. The App has implemented the screen is always on. ==== IPAD ==== STEP 1: To display the Token Number on iPad, you should online and install the APP below:- https://apps.apple.com/us/app/mobileqms/id1497657270?ls=1 STEP 2: Open Board Pad APP on the iPad STEP 3: Enter the Mobile QMS server IP address