Comparison

Serialna vs MobileQMS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Serialna

This system streamlines customer flow for businesses like hospitals, pharmacies, and restaurants. It uses iPads and a printer to issue tickets, announce numbers, and manage waiting lists, with optional features for large-screen display and email notifications.

Highlights
  • Ticket issuing via iPad
  • Audio announcements for ticket numbers
  • Display of waiting list
  • Printer integration for dual tickets
  • Large screen TV output (in-app purchase)
  • Email notifications for approaching turns (subscription)
Features
Read full description

Serialna is easy to use. It only requires iPads and a printer. It is good for a reception desk at hospitals, pharmacies, restaurant, and many other stores! ■Features■ You only need two iPads, a printer, and a wireless router to use this system,and this is a free application. - There is a big button for ticket issuing, and the screen structure is also simple and clear. - Serialna will call the issued ticket numbers by sound guidance. - Announced numbers will be displayed as a list on the screen. - You will use the calling iPad to announce the numbers and check the waiting list. - With autodetection, it is easy to set up the connection between the printer and the iPad. - Serialna can print out two tickets at the same time for one number. You can give one to your customer and hold another one for the management at the reception desk. ■Components■ - One ticket issuing iPad for displaying a ticket issuing button and the ticket numbers. - More than one calling iPads for managing the ticket number list. (Please install Serialna to all using iPads.) - One printer. - One wireless router * iPads will be connected by Wifi and the printer will be connected by Ethernet LAN. ■Supported Printers■ - BIXOLON SRP-F310 - CITIZEN CT-S651(Choose the one with Ethernet LAN) - EPSON TM-m30 - EPSON TM-T70-i - EPSON TM-T88V(Choose the one with Ethernet LAN) - EPSON TM-T88V-i - STAR MICRONICS FVP10 series(Choose the one with Ethernet LAN) * Prepare roll paper of 80 mm width. * The company names and product names are registered trademarks. ■Request Information on TV(In-App Purchase)■ Using iPad’s TV output function, the request page can be displayed on a large screen TV. - Price  $79.99   ■Call by E-Mail(In-App Purchase)■ Call by E-Mail feature notifies when their turn is approaching by e-mail. - Price of Subscription  $24.99/month  $233.99/year(Free 3-month trial)  We will charge to your iTunes account.  Your subscription will automatically renew unless cancelled at least 24 hours before the end of the current period.  We will charge you within 24 hours after the end of the current period if you continue to join the service.  Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication.  Manage your subscriptions in Account Settings after purchase.  You will not be able to cancel the subscription once activated. - Privacy policy   https://www.nhs.co.jp/en/privacy/ - Terms of the service(Japanese Only)   https://serialna.com/ja/manual/manuals-eula.html

About

MobileQMS

This app provides an offline queue management system using a smartphone as a server. It allows for printing queue numbers via Bluetooth thermal printers and displaying the current queue status on web browsers or companion apps. Ideal for simple, single-line queuing needs.

Highlights
  • Offline operation
  • Smartphone as server
  • Bluetooth thermal printer support
  • Web browser display
  • Companion app integration
  • Token issuance, calling, and completion
  • Queue number recall
Read full description

You just need a router, Smart phone, Bluetooth Thermal Printer and a web browser. No need Internet connection. Smart Phone will be the server host for creating the queue number. Queue Number can be printed by bluetooth thermal printer. The Queue Number status is from WAIT to QUEUE and then COMPLETED. You can RESET the Queue Number. You should start the web server on mobile before show the running Queue Number on Web Browser. This APP is good for simple queue system. For example, single queue line. Enjoy and have fun. Do you know that MobileQMS app solution has resolved the old style Queue Management Solution? ======= Scenario ======= MobileQMS App (Offline) is designed for simple single queue line. It can print the token number with bluetooth thermal printer and also show the running token number on iPad within the same WIFI network. Once the token is created or printed, you can choice the desired token number for calling in case for flexibility. Meanwhile, you can recall the token number through the menu options. Recall is good for the people who is missing attendance of the queue. MobileQMS App - Only Support single mobile device - Able to issue, call, recall and complete the tokens - Without Internet (Offline) - Connect to MobileQMS Board Pad App (Same WIFI network) Dispensing Machine - Must be a bluetooth thermal printer - Able to print token number to visitor - Portable WIFI Router - Connect to the mobile phone and the web browser or iPad Web Browser - Only support same WIFI network with the MobileQMS App - Able to show the running token number - Able to search the token number BoardPad App with iPad - Only support same WIFI network with the MobileQMS App - Able to show the running token number - Able to call the token number with vocal sound =============== HOWTO STARTUP =============== 1. Create "Window" and "Service" on More Options menu 2. Issue Token on Main screen menu 3. Call Token on Main Screen menu 4. Mark the Token as COMPLETED on Main Screen menu 5. Connect to WIFI on your mobile phone (Optional) 6. Start Server on the More Screen menu (Optional) 7. Scan the QR code on other mobile phone to watch the running number on web browser (Optional)
 8. Open BoardPad App from iPad (Optional) 9. Setup Bluetooth Printer (Optional) ================= TROUBLESHOOTING ================= Q: I cannot create Token Number after I have created a “Window”. Why? A: I think you should create a couple of “Service” under the “Window” List screen. Q. I cannot find my bluetooth printer on setup printer. Why? A: I think you should enable the bluetooth signal on the Mobile Phone. So that, a list of bluetooth devices will be visible on the Mobile QMS App. Q. The printer is not functioning. Why? A: I think you should have a ESC Command bluetooth printer. Q: I cannot view the web page on web browser from the QRCode. Why? A: I think you should start the server on the “More” screen. The web address should be same WIFI between mobile phone and web browser. Q: Is it the App always connect with Board App? A: Yes. The App will keep the WIFI connection as long as the screen is on. The App has implemented the screen is always on. ==== IPAD ==== STEP 1: To display the Token Number on iPad, you should online and install the APP below:- https://apps.apple.com/us/app/mobileqms/id1497657270?ls=1 STEP 2: Open Board Pad APP on the iPad STEP 3: Enter the Mobile QMS server IP address

Screenshots

MobileQMS4 screens

Verdict

The call

The clearest difference is rating: MobileQMS at 5.0 against Serialna's 3.5. MobileQMS also leads on device support (3 vs 1). Serialna's advantage is monetization model (free with in-app purchases vs paid). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Serialna sells 3 in-app purchases, starting at $24.99 per month and MobileQMS sells 1 in-app purchase, starting at $1.99 per month. Whichever you choose, the download price is not the number that matters.

ReceptionRating · Positive reviews · Number of ratings

MobileQMS holds the better App Store score, 5.0 against 3.5. Both are backed by a comparable volume of ratings — 2 and 1 respectively.

UpkeepUpdate frequency

Serialna ships an update every 5 months, MobileQMS every 3 months. The most recent releases landed on October 14, 2026 and October 10, 2026 respectively.

Scorecard3 real differences · 7 level
Serialna versus MobileQMS: the parameters behind the verdict, then further details
ParameterSerialnaMobileQMS
PriceFreeFree
Rating3.5 (2 ratings)5.0 (1 ratings) — better
Positive reviews50.0% of reviews—
Number of ratings2 — better1
Update frequencyEvery 5 monthsEvery 3 months — better
AdsNoNo
In-app purchasesYesYes
MonetizationFree with in-app purchases — betterPaid
DevicesiPadiPhone, iPad, Mac — better
Requires iOS17.016.6 — better
Further details — not scored
Size112 MB24 MB
Age rating4+4+
DeveloperNIPPON STEEL Hitachi Systems Solutions, Inc.Mew Sang Lim

Customer experience

Serialna

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews6 reviews
Positive50.0%
Neutral16.7%
Negative33.3%

MobileQMS

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

3 purchases

Serialna

Subscriptions2
  • Call by E-Mail$24.991 Month
  • Call by E-Mail3 Months trial$239.991 Year
One-time1
  • Request Information on TV$59.99
1 purchases

MobileQMS

Subscriptions1
  • Upgrade to MobileQMS Pro$1.991 Month

Questions

Is Serialna free?
Serialna is free to download, with in-app purchases available.
Is MobileQMS free?
MobileQMS is free to download, with in-app purchases available.
Which has better reviews, Serialna or MobileQMS?
MobileQMS is rated higher. Serialna averages 3.5 out of 5 from 2 ratings, while MobileQMS averages 5.0 from 1 ratings.
Do Serialna or MobileQMS have ads?
Neither Serialna nor MobileQMS shows ads.
Which is updated more often, Serialna or MobileQMS?
Serialna ships an update every 5 months, and MobileQMS every 3 months. Most recently, Serialna was updated on October 14, 2026 and MobileQMS on October 10, 2026.

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