Comparison

Latch App vs RXO Home

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Latch App

This app provides keyless entry for modern buildings, allowing users to unlock doors via a Doorcode or the app. It enables instant access for guests and services, and logs all entry activity.

Highlights
  • Keyless building access
  • Unlock with Doorcode or app
  • Grant temporary access
  • Automated access for services
  • Activity logging
Features
Read full description

Latch is the first smart access system that eliminates keys and automates access for everything that needs to happen at a modern building. Open your door with a Doorcode or an app, instantly provide access to all of your favorite people and services through smart Doorcodes, and record everything that happens while you’re away. Use of the app requires Latch hardware to be installed at your building. To learn more about our products visit www.latch.com. Privacy Policy: https://www.latch.com/privacy-policy Support Email: support@latch.com

About

RXO Home

Manage your residential building services with ease. Pay rent, schedule cleaning, book maintenance, and connect with onsite staff for package delivery and local recommendations.

Highlights
  • Pay rent
  • Book cleaning services
  • Schedule maintenance requests
  • View upcoming events
  • Chat with onsite staff
  • Package delivery
  • Local business recommendations
Features
Read full description

The RXO Home app provides hospitality and convenience services to the residents of RXR residential buildings. The app enables you to pay your rent, book personalized cleaning services, see upcoming events, make maintenance requests and chat with dedicated onsite staff for various requests, from delivering packages to your residence to providing recommendations to the best local businesses.

Screenshots

Latch App4 screens
RXO Home4 screens

Verdict

The call

The clearest difference is rating: Latch App at 4.7 against RXO Home's 2.6. Latch App also leads on ratings volume (155K vs 41) and iOS requirement (13.0 vs 15.5). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Latch App holds the better App Store score, 4.7 against 2.6. That said, the two scores are not equally well evidenced: Latch App has 155K ratings behind it against 41, so its average is the more settled of the two. Written reviews point the same way: 17% of Latch App's written reviews are positive against 14% of RXO Home's.

UpkeepUpdate frequency

Latch App ships an update every 2 months, RXO Home every 5 weeks. The most recent releases landed on November 2, 2026 and October 21, 2026 respectively.

Scorecard3 real differences · 7 level
Latch App versus RXO Home: the parameters behind the verdict, then further details
ParameterLatch AppRXO Home
PriceFreeFree
Rating4.7 (155K ratings) — better2.6 (41 ratings)
Positive reviews17.3% of reviews — better14.3% of reviews
Number of ratings155K — better41
Update frequencyEvery 2 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod, Apple WatchiPhone, iPad, iPod
Requires iOS13.0 — better15.5
Further details — not scored
Size141 MB37 MB
Age rating4+4+
DeveloperLatchable, Inc.RXR Urban Living LLC

Customer experience

Latch App

All ratings154,840 ratings
Positive91.8%
Neutral1.9%
Negative6.3%
Written reviews433 reviews
Positive17.3%
Neutral12.2%
Negative70.4%

RXO Home

All ratings40 ratings
Positive37.5%
Neutral2.5%
Negative60.0%
Written reviews21 reviews
Positive14.3%
Neutral4.8%
Negative81.0%

Bugs and requests

Latch App

Reported bugs

3 issues
  • Frequent app crashes
  • Inconsistent door recognition
  • Session timeouts causing lockouts

Requested features

4 requests
  • Apple Wallet integration
  • Customizable access permissions
  • Improved widget functionality
  • Offline mode for emergencies

RXO Home

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Latch App

No in-app purchases

None

RXO Home

No in-app purchases

Questions

Is Latch App free?
Latch App is free to download, with no in-app purchases.
Is RXO Home free?
RXO Home is free to download, with no in-app purchases.
Which has better reviews, Latch App or RXO Home?
Latch App is rated higher. Latch App averages 4.7 out of 5 from 155K ratings, while RXO Home averages 2.6 from 41 ratings.
Do Latch App or RXO Home have ads?
Neither Latch App nor RXO Home shows ads.
Which is updated more often, Latch App or RXO Home?
Latch App ships an update every 2 months, and RXO Home every 5 weeks. Most recently, Latch App was updated on November 2, 2026 and RXO Home on October 21, 2026.

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