Comparison

Latch App vs Vu New River

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Latch App

This app provides keyless entry for modern buildings, allowing users to unlock doors via a Doorcode or the app. It enables instant access for guests and services, and logs all entry activity.

Highlights
  • Keyless building access
  • Unlock with Doorcode or app
  • Grant temporary access
  • Automated access for services
  • Activity logging
Features
Read full description

Latch is the first smart access system that eliminates keys and automates access for everything that needs to happen at a modern building. Open your door with a Doorcode or an app, instantly provide access to all of your favorite people and services through smart Doorcodes, and record everything that happens while you’re away. Use of the app requires Latch hardware to be installed at your building. To learn more about our products visit www.latch.com. Privacy Policy: https://www.latch.com/privacy-policy Support Email: support@latch.com

About

Vu New River

This platform offers residents of a specific community high-tech convenience. Manage payments, submit maintenance requests, connect with neighbors, and access building services. It also provides digital keys and local discounts.

Highlights
  • Payment portal access
  • 24/7 maintenance requests
  • Community updates
  • Resident interest groups
  • Concierge services
  • Amenity space reservations
  • Digital key management
Features
Read full description

Welcome to elevated living in the palm of your hand! This new, cutting-edge platform provides Vu New River residents with high-tech convenience at the touch of their fingertips. Download the app to: • Access the payment portal • Submit maintenance requests 24/7 and receive status updates • Receive important updates & communication from the community manager • Meet your neighbors through resident interest groups • Participate in our hotel style concierge services program • Reserve amenity spaces within the property • Sign up for building events & fitness classes • Get rewards and discounts to local stores & restaurants • Manage your visitors and send virtual keys • Access all of your digital keys from a single device.

Screenshots

Latch App4 screens
Vu New River4 screens

Verdict

The call

The clearest difference is rating: Latch App at 4.7 against Vu New River's 2.3. Latch App also leads on ratings volume (155K vs 3) and iOS requirement (13.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Latch App holds the better App Store score, 4.7 against 2.3. That said, the two scores are not equally well evidenced: Latch App has 155K ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. Both last shipped on October 24, 2026.

Scorecard3 real differences · 7 level
Latch App versus Vu New River: the parameters behind the verdict, then further details
ParameterLatch AppVu New River
PriceFreeFree
Rating4.7 (155K ratings) — better2.3 (3 ratings)
Positive reviews17.3% of reviews—
Number of ratings155K — better3
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod, Apple Watch — betteriPhone, iPod
Requires iOS13.0 — better15.1
Further details — not scored
Size141 MB192 MB
Age rating4+17+
DeveloperLatchable, Inc.Elevated Lifestyles Inc

Customer experience

Latch App

All ratings154,840 ratings
Positive91.8%
Neutral1.9%
Negative6.3%
Written reviews433 reviews
Positive17.3%
Neutral12.2%
Negative70.4%

Vu New River

All ratings3 ratings
Positive33.3%
Neutral0.0%
Negative66.7%

Bugs and requests

Latch App

Reported bugs

3 issues
  • Frequent app crashes
  • Inconsistent door recognition
  • Session timeouts causing lockouts

Requested features

4 requests
  • Apple Wallet integration
  • Customizable access permissions
  • Improved widget functionality
  • Offline mode for emergencies

Vu New River

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Latch App

No in-app purchases

None

Vu New River

No in-app purchases

Questions

Is Latch App free?
Latch App is free to download, with no in-app purchases.
Is Vu New River free?
Vu New River is free to download, with no in-app purchases.
Which has better reviews, Latch App or Vu New River?
Latch App is rated higher. Latch App averages 4.7 out of 5 from 155K ratings, while Vu New River averages 2.3 from 3 ratings.
Do Latch App or Vu New River have ads?
Neither Latch App nor Vu New River shows ads.
Which is updated more often, Latch App or Vu New River?
Latch App ships an update every 2 months, and Vu New River every 2 months. Most recently, Latch App was updated on October 24, 2026 and Vu New River on October 24, 2026.

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