Latch App vs The Artisan
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Latch App
This app provides keyless entry for modern buildings, allowing users to unlock doors via a Doorcode or the app. It enables instant access for guests and services, and logs all entry activity.
- Keyless building access
- Unlock with Doorcode or app
- Grant temporary access
- Automated access for services
- Activity logging
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Latch is the first smart access system that eliminates keys and automates access for everything that needs to happen at a modern building. Open your door with a Doorcode or an app, instantly provide access to all of your favorite people and services through smart Doorcodes, and record everything that happens while you’re away. Use of the app requires Latch hardware to be installed at your building. To learn more about our products visit www.latch.com. Privacy Policy: https://www.latch.com/privacy-policy Support Email: support@latch.com
The Artisan
Manage your building's services with ease. RSVP to events, pay rent, request maintenance, and book amenities directly from your device for a more convenient lifestyle.
- Event RSVP
- Rent payment
- Maintenance requests
- Amenity booking
- Building services management
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The Artisan app is your all-in-one resident app for apartment living — powered by Flamingo, the resident engagement and retention platform trusted across 1,225,000+ apartment units. Everything you need as a resident, in one place: • RSVP to resident events and community socials • Pay rent securely • Request and track maintenance • Book amenities, guest suites, and concierge services • Earn resident rewards for events, referrals, and renewals • Connect with neighbors on the community feed • Get answers instantly from the AI resident assistant • Access mobile keys, packages, and building announcements Artisan is managed by AMC and powered by Flamingo, the resident engagement and resident retention platform for apartment communities — bringing events, rewards, rent, maintenance, and AI into one resident app. Learn more about Flamingo at getflamingo.com. Powered by Flamingo — the resident engagement app for apartment communities.
Screenshots
Verdict
The clearest difference is ratings volume: Latch App at 155K against The Artisan's 10. Latch App also leads on iOS requirement (13.0 vs 15.0). The Artisan's advantage is rating (5.0 vs 4.7). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
The Artisan holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Latch App has 155K ratings behind it against 10, so its average is the more settled of the two.
Latch App ships an update every 2 months, The Artisan monthly. The most recent releases landed on September 24, 2026 and September 6, 2026 respectively.
| Parameter | Latch App | The Artisan |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (155K ratings) | 5.0 (10 ratings) — better |
| Positive reviews | 17.4% of reviews | — |
| Number of ratings | 155K — better | 10 |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod, Apple Watch — better | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 141 MB | 124 MB |
| Age rating | 4+ | 4+ |
| Developer | Latchable, Inc. | Hardison |
Customer experience
Latch App
The Artisan
Bugs and requests
Latch App
Reported bugs
3 issues- Frequent app crashes
- Inconsistent door recognition
- Session timeouts causing lockouts
Requested features
4 requests- Apple Wallet integration
- Customizable access permissions
- Improved widget functionality
- Offline mode for emergencies
The Artisan
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Latch App
No in-app purchases
The Artisan
No in-app purchases
