Criterion HCM vs TrackTik SHIFT
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Criterion HCM
A comprehensive human capital management suite for mid-market businesses. It offers modules for HR, payroll, benefits, time tracking, recruiting, performance reviews, expense management, and scheduling.
- HR Management
- Benefits Administration
- Time & Attendance Tracking
- Payroll Processing
- Recruiting Tools
- Performance Reviews
- Expense Management
- Scheduling
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Criterion is the leading provider of modern HCM software for mid market. Our software suite includes HR, Benefits, Time & Attendance, Payroll, Recruiting, Performance Reviews, Expense Management and Scheduling
TrackTik SHIFT
Manage your security industry work schedule with ease. View shifts, clock in/out, pick up open opportunities, and update your availability directly from your mobile device. Stay informed and in control of your work assignments.
- View scheduled shifts
- Clock in/out for shifts and breaks
- Pick up open shifts
- View availability
- Acknowledge shifts
- GPS geo-fencing for clocking
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TrackTik SHIFT is a mobile app that was created for employees in the security industry to provide them with greater visibility on their schedule as well as a more direct way of receiving new and updated schedules. The app allows officers to view scheduled shifts, clock in and out for assigned shifts and breaks, pick up open shifts, view their availability and acknowledge shifts in a few easy clicks. Disclaimer: TrackTik SHIFT is an employee app that is used in conjunction with TrackTik’s Scheduling module. TrackTik SHIFT can use GPS capabilities in order to ensure officers are clocking in and out in a predetermined, approved geo-fenced area that aligns with their assigned shift. When an officer clocks out for breaks or for the end of their shift, GPS tracking is no longer enabled.
Screenshots
Verdict
The clearest difference is rating: Criterion HCM at 3.6 against TrackTik SHIFT's 2.8. Criterion HCM also leads on review sentiment (44% vs 8%) and update cadence (every 2 weeks vs every 2 months). TrackTik SHIFT's advantage is ratings volume (103 vs 18). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Criterion HCM holds the better App Store score, 3.6 against 2.8. That said, the two scores are not equally well evidenced: TrackTik SHIFT has 103 ratings behind it against 18, so its average is the more settled of the two. Written reviews point the same way: 44% of Criterion HCM's written reviews are positive against 8% of TrackTik SHIFT's.
Criterion HCM ships an update every 2 weeks, TrackTik SHIFT every 2 months. The most recent releases landed on October 4, 2026 and October 14, 2026 respectively.
| Parameter | Criterion HCM | TrackTik SHIFT |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (18 ratings) — better | 2.8 (103 ratings) |
| Positive reviews | 43.8% of reviews — better | 8.0% of reviews |
| Number of ratings | 18 | 103 — better |
| Update frequency | Every 2 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 11.0 — better | 12.0 |
| Further details — not scored | ||
| Size | 33 MB | 82 MB |
| Age rating | 4+ | 4+ |
| Developer | Criterion Inc. | TrackTik |
Customer experience
Criterion HCM
TrackTik SHIFT
Bugs and requests
Criterion HCM
Not enough reviews yet to summarise bugs or requests.
TrackTik SHIFT
Reported bugs
20 issues- Frequent login issues
- Random logouts
- Password reset errors ('password has been used before')
- App crashes
- Cannot view previous shifts
Show 15 moreShow fewer
- Location services not working
- Open shifts option missing
- No notifications for shifts
- App deletes user info
- App not accepting domain name
- Login issues when not on schedule
- Schedule not up to date
- App freezes or shows error messages
- Update broke app for older phones
- Cannot see timesheets after update
- Crashes when trying to clock in
- Logged out after opening app again
- Wrong password error after logout
- Panic button accidentally activated
- Accidental screen touches during patrol
Requested features
13 requests- Add shift to Apple calendar
- Dark mode toggle
- Option to make app easier to read for visually impaired
- Screen lock button during patrol
- Panic button activated by double or triple clicks
Show 8 moreShow fewer
- Five-minute clock-in and clock-out reminders
- Facial recognition for login
- Feature to specify days or shifts worked
- Indicate breaks taken during assignments
- Timesheet access for users
- Ability to see previous shifts and calculate pay
- Allow users to edit/add unavailable days
- Fix update that broke app for older phones
In-app purchases
Criterion HCM
No in-app purchases
TrackTik SHIFT
No in-app purchases
Questions
Is Criterion HCM free?
Is TrackTik SHIFT free?
Which has better reviews, Criterion HCM or TrackTik SHIFT?
Do Criterion HCM or TrackTik SHIFT have ads?
Which is updated more often, Criterion HCM or TrackTik SHIFT?
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