TrackTik SHIFT User Reviews

Name: TrackTik SHIFT
Rating: 2.80208 (96 reviews)

TrackTik SHIFT

7649495 Canada Corp.

💼 Business

Customer Experience

Positive experience9.1% of reviews

Neutral9.1% of reviews

Negative experience81.8% of reviews

~ Based on 44 written reviews from the US App Store.

Is TrackTik SHIFT Safe?

TrackTik SHIFT has mixed safety signals based on user ratings. AppsHunter Safety Score for TrackTik SHIFT is 58/100.

This assessment is based on 96 user ratings, with an App Store average of 2.8/5.

Safety Analysis

43.4% of ratings point to a safe experience

8.4% of ratings suggest some concerns

48.2% of ratings point to a risky experience

~ Based on 83 App Store ratings for TrackTik SHIFT.

Is TrackTik SHIFT Legit?

TrackTik SHIFT appears legitimate, with a few gaps. AppsHunter Legitimacy Score for TrackTik SHIFT is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Slow AF

This app is slow AF. Trying to log in and it takes up to 10 seconds to finally log in. Worst part about this app is it logs you out after a certain period. When you arrive to work exactly at the start time and try to log in you're met with a log in and password screen which makes your anxiety shoot through the roof

Cobra 416

3 months ago

No dark mode toggle

I don’t see a dark mode toggle or a way to make it easier to read for those that are visually impaired if that could be fixed in a update I would be happy about that

Ghostwolveshunt

3 months ago

horrible log in

The password I have will randomly just stop working and when I try to reset it it doesn’t accept any other password saying “password has been used before” when it never has. i’ll input a super random set of numbers letters special characters and it’ll still say i’ve used it before. only way to log in is to close and re open the app like 5 or more times until it just logs you in which is not very convenient when you’re trying to clock in or clock out on time.

mangoksj

3 months ago

App functions as poorly as website

Got logged out for whatever reason and upon attempting to log back in am forced into as password reset. When I got reset my password it tells me “password has been used before” no matter what I put in. I tried reporting this issue on the website, but upon trying to report the issue the drop down bars don’t work properly.

swaggerot

7 months ago

Response from developer

Sorry to hear you're having trouble! We appreciate your feedback. Please contact us at support@tracktik.com so we can investigate this and get it resolved for you.

Hate this app

Does a system reset and my guards have to have corporate help to get back into the app. This was a horrible decision by our company to attempt this mess. I don’t have time to stay on the phone with my officers and management while I’m off duty to get my officers clocked in and the system hours worked out for this app not working properly. This is causing supervisors to work off duty to manage their scheduled employees times. Ridiculous. Poor management in the app. Not recommended.

silvermoonhuskies

8 months ago

Panic Button

App is awesome but there are two points for improvement. 1st is a serious problem of Panic button. It should be activated by double or tripple clicks instead of one or long press. Frequently the button is being pressed while on patrolling or keeping in pocket and making unnecessarily emergency situation and person at duty becomes guilty while on backup call support.
2nd point , there must be a screen lock button while we are on patrol. Its too irritating once touching screen accidentally while on patrol and some other option pops up and disturbing our patrol. Please add one temp screen lock button which must be on or off by long press .

Jamalionline

9 months ago

App using fraud technique

I belive this app uses fraudulent methods to take money from guards and employees, they do this by one way. They log you out randomly, especially when you have work and are on site, they will purposefully log you out so you can’t clock in, their login page and password requirements are stupid. If I could invest in this company going bankrupt I would, I pray whoever implemented this faces their due portion for causing this.

nicknamenottakenfuapple

10 months ago

Response from developer

Kindly contact us at support@tracktik.com (mailto:support@tracktik.com) so we can investigate any issues you are experiencing with clocking in/out on the TrackTik app.

Junk

Logs you out without warning, and then your login doesn’t work anymore and you have to create a new account.
Which is a great thing to happen just before your shift.

Vvbbbbbigdvbhhcvbgfxc

10 months ago

Response from developer

Sorry to hear you're having trouble! We appreciate your feedback. Please contact us at support@tracktik.com so we can investigate this and get it resolved for you.

Worst App!

Worst app I’ve ever used. It keeps logging you out again and again.

C91$

a year ago

Response from developer

Hello, thank you for bringing this issue forward. We would like the opportunity to investigate your feedback further as there could be a few reasons this is happening. Please contact us at support@tracktik.com (mailto:support@tracktik.com). We’ll work with you to resolve this issue.

Fix open shifts

Be constantly need to be calling in for extra hours they do not use the option of open shifts

daffla22

a year ago

Response from developer

Good afternoon Daffla, I'm sorry that you're feeling dissatisfied with the product. Open shift is a functionality that we do have and that can be setup by your administrators. If you're looking to use that, it may be worth reaching out to one of them and letting them know the usefulness of said functionality. Thank you and Take care, Xavier C.

App

This app doesn’t even work property.
When was this crack app updated

Midnight1306

a year ago

Constructive criticism

TrackTik Shift is a low-quality program designed for beginners, but it offers very limited functionality. The app lacks essential features, such as five-minute clock-in and clock-out reminders, which can lead to employees missing their shifts. Additionally, it has persistent technical issues, particularly with the login process. Many employees have reported problems, as the app requires repeated logins instead of utilizing facial recognition as intended.

These ongoing issues have resulted in frequent complaints from users, highlighting its unreliability. I do not recommend TrackTik Shift, even for startup companies, as it fails to meet the basic standards of a dependable security workforce management program.

Don’t worry, be happy!!

a year ago

Response from developer

Hello, please contact us at support@tracktik.com. We’ll work with you to resolve this issue. You can reach out to our team so someone can assist you with the configuration of the system as there would be a feature that can help with the reminder for the clock-in/out. Thank you

Bugged & 0 notifications.

I don’t get notified of shifts and the app is bugged.

It had yesterday set as the current day, and failed to notify me of an upcoming shift that was scheduled to me the same day.

Therefore, I got absolutely NO EXCPLICIT NOTICE that there was a shift on that day.

I go into the settings and ‘notifications’ has been set to on. There just aren’t any. Wow.

User4200000

a year ago

Response from developer

This app is horrible

This app is horrible having a lot of trouble staying logged in

bd dezy

a year ago

Response from developer

App needs attention

The App works when it wants which is not very often . At least 3 out 5 days through out the week it deletes all my info . Now it won’t accept domain name ( usually at least once a month ) .

Needs looked at ASAP

2 years ago

Response from developer

So sorry to hear you're experiencing issues with the app. Could you try uninstalling and reinstalling it on your device first to see if it helps resolve any of the problems you mentioned? If not and the issues persist after the app has been reinstalled, could you provide us with a screenshot of the error message you receive when the domain name isn't accepted on your device so we can take a look? Thank you!

Location issues

App is good but doesn’t let me clock in because it tells me that I am not on site.

I currently work in Manhattan.

It used to work for me when I worked in Manhattan around 4 years ago.

Shawn 123454

2 years ago

Response from developer

Hello, thank you for bringing this issue forward. We would like the opportunity to investigate your feedback further as there could be a few reasons this is happening. Please contact me at support@tracktik.com , from my understanding it might be related to the GPS on the phone or portal settings. We’ll work with you to resolve this issue.

Not good

Location services aren’t working and I have to constantly text my manager so that he can manually clock me in, this issue started happening two days ago

Pretty good..

2 years ago

Response from developer

Hi, Please give us a call to our direct number 1-888-454-5606 so we can investigate this issue further. Thanks!

Minor issues and inconvenience to employees

This app needs to incorporate a feature that specifies the days or shifts worked by employees. As it stands, once a shift has been worked, it is removed from the schedule, making it challenging for employees to keep track of their work days. Furthermore, it would be beneficial if the app could indicate breaks taken during assignments.

icyunvme ech

2 years ago

Response from developer

We are sorry that your experience at TrackTik didn’t quite match your expectations. We have a few ways to help manage your shifts, timesheets and schedule history can be available within the APPs based on your company's settings. Contact support@tracktik.com and we will be happy to look into this for you

Open shifts option missing

From past 3 days im not able to see open shift option in the app .. please fix

Sahilsamson

2 years ago

Response from developer

Hello Sahilsamson, I hope you're having a great day! We just wanted to check in and see if you still need our help. Would you mind sharing the name of your company, the portal URL, your role within the company, and any screenshots you might have? Thank you so much!

Disappointing Features and Design of TrackShift

This application is disappointing because it doesn’t give you access to check your past shifts or hours, or any late book-offs. Additionally, the design of this application is not as smooth as the W2W application, which I use for another job.

Tansip

2 years ago

Response from developer

Hello, thankyou for your comments. These features are available for the shift APP and need to be enabled by your company. For more information please contact support@tracktik.com We’ll work with you to resolve any issues as quickly as possible