Map location
Response from developer
We’re sorry to hear about your experience and understand how frustrating that can be. Please reach out to our Customer Support team at support@celayix.com so they can look into the location issue and help troubleshoot the check-in problem for you. Be sure to include your device type, app version, and the site location if possible. We’ll do our best to get this resolved quickly.
App Update Needed
Response from developer
Hi Matt, Apologies for the delayed update, and thank you for the detailed report. We identified this as an iOS 26-specific issue where certain interactions (like opening the calendar) caused the screen layout to shift, leading to misaligned tap targets. This has now been fixed, and the app should behave correctly. If you notice anything similar again, please reach out to us at support@celayix.com—we’re happy to help.
BROKEN APP
Response from developer
Hi Ms. Lee, We’re truly sorry for the inconvenience and frustration this issue has caused you. We completely understand how disruptive this would be, especially when it’s impacted your bookings over the past few weeks, and we sincerely apologize for that experience. The good news is that we’ve identified the issue and have now fixed it. That said, if you notice anything still not working as expected, or if the problem persists in any way, please don’t hesitate to reach out to us directly at support@celayix.com. Our team will be more than happy to help and ensure everything is working smoothly for you. Thank you for your patience, and again, we’re very sorry for the trouble this caused. Warm regards, The Celayix Support Team




