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Silvertrac

Silvertrac

by SilverTrac Software, Inc.

134 ratings
49 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • September 15, 2013
  • June 9, 2026

Features

Developer

SilverTrac Software, Inc.
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Silvertrac screenshot #1 for iPhone
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About

This mobile client connects to a security guard management platform. It enables guards to perform daily rounds, verify their presence at locations, and generate client reports detailing their activities. Continued GPS use may impact battery life.

✓Daily work rounds
✓Proof of presence
✓Client reporting
✓Security guard management
✓Activity tracking
Show original description

What users say

Summarized from real user reviews of Silvertrac. Based on 134 reviews and a 2.6/5 average, it highlights the 5 positives and 20 negatives reviewers mention most about this Business app.

Positive things

  • 👍Support team is helpful
  • 👍App works great (for some)
  • 👍Updates are amazing (for some)
  • 👍Good interpersonal communication
  • 👍App works fine otherwise

Negative things

  • 🐛App crashes frequently
  • 🐛Login issues
  • 🐛App not working properly after updates
  • 🐛Reports not uploading/visible
  • 🐛Photos/notes erased on crash
  • 🐛App is unpredictable and causes frustration
  • 🐛App is inefficient
  • 🐛App is buggy
  • 🐛App logs out frequently
  • 🐛Poor picture quality
  • 🐛App is a nuisance and headache
  • 🐛App is terrible
  • 🐛App shuts down by itself
  • 🐛App takes up a lot of data
  • 🐛App tracks personal information
  • 🐛Unable to reset password
  • 🐛App needs to be updated
  • 🐛App is glitchy
  • 🐛Auto log out on iOS
  • 🐛App is not compatible with iOS updates
See all reviews

What's New in Silvertrac

4.4.9

June 9, 2026

Bug fixes and security improvements

User reviews

Most RecentHighest RatedLowest Rated

When I take A photo for a Security Issue

When I take a photo for a security issue, it crashes it is keep on saying it is loading. I just updated the app. Can somebody please help me with this issue I need to get my reports right?
Silvertrac helpSilvertrac help

Not working properly since updated

Ever since the application was updated the application hasn’t worked properly. My iPhone is updated to the current iOS version and the application hasn’t worked right.
Bugs32196Bugs32196

Logging in issues

Experiencing issues logging into the different sites and after taking a picture it just goes to a log in screen and just spins.
FS SupervisorFS Supervisor

App functionality…

This app is completely unpredictable and has major system failures, thus causing so much confusion as well as frustration when trying to work my shift. App support isn’t helpful either.
liamtinsonliamtinson

Zero wast time

Don’t waste your money
Shazada kingShazada king
See 44 more reviews

User experience

🐞

Reported Bugs

50 issues

App crashes when taking photos

Bug

App keeps saying it is loading

Bug

App not working properly since updated

Bug

Logging in issues

Bug

App goes to login screen and spins

Bug

System crashing multiple times

Bug

Photos, notes, everything erased when app crashes

Bug

App randomly crashes

Bug

App keeps having trouble

Bug

Cannot access app due to technical difficulties

Bug

Hourly reports and uploads not received by supervisors/dispatchers

Bug

App crashes all the time

Bug

Issues don't show up

Bug

App is always buggy

Bug

App doesn't let you login

Bug

App randomly won't let you take pictures

Bug

App crashes and gives error message about too many attempts

Bug

App hasn't downloaded complete Daily Activity report

Bug

Entire company cannot log in after update

Bug

App keeps showing "Downloading Route Data"

Bug

No report is uploaded

Bug

App shuts down by itself

Bug

App doesn't work (stopped itself)

Bug

Unable to reset password

Bug

App keeps logging out by itself

Bug

Cannot zoom in on photos on Android

Bug

Photo quality with Android phones is horrible

Bug

App is faulty in many ways

Bug

No setting to automatically select QR codes or NFC

Bug

Repeatedly crashes and fails to login

Bug

App is very prone to crash and consistent bugs

Bug

App crashes in between scans

Bug

Scans don't come through to the office right away

Bug

App deletes pictures after taking them

Bug

App says rerouting data and deletes posts

Bug

Have to take a picture of one post, send it, sign out, and re-sign back in for every single picture

Bug

Pictures and written post notes sent in are not received by dispatch

Bug

New update 4.3.3 is terrible

Bug

App doesn't submit anything after taking a photo

Bug

Scanning a bar takes user back to home screen

Bug

App logged out more than 20 times over a 14-hour shift

Bug

Pictures taken during patrol get lost when logged out

Bug

App needs to be updated

Bug

App only works on 'always' but gives option of 'only when using app'

Bug

No explanation of where stored information goes

Bug

App is a tad glitchy

Bug

App automatically logs out on iOS

Bug

Lost photos and report after being logged out on iOS

Bug

App is not compatible with iOS 8 update

Bug

App worked great prior to upgrading to iOS 8

Bug
✨

Requested Features

7 requests

Show hours clocked in/out to users

Feature

Face recognition to sign in

Feature

Feature to automatically select QR codes or NFC

Feature

Previous scan/report log for guards

Feature

Ability to see daily, weekly, monthly, and yearly entries

Feature

Apple Watch app support

Feature

General Entry selection

Feature

FAQ

What does the Silvertrac app do?

The Silvertrac app serves as the front-end client for the Silvertrac security guard management platform. It allows security guards to complete their daily work rounds and provide clients with easily understandable reports that prove their presence and activities on assigned properties.

How does the app help security guards?

The app helps security guards by providing a structured way to conduct their daily rounds and document their presence at specific locations. This ensures accountability and allows for the generation of detailed reports for clients, demonstrating the work performed.

Is the Silvertrac app free to use?

Based on the provided information, the app is listed as free. It functions as a client for the Silvertrac platform, suggesting that the platform itself may have associated costs or be part of a business solution.

What are the main features of the Silvertrac app?

Key features include the ability to complete daily work rounds, provide proof of presence on assigned properties, and generate client reports detailing work activities. It is designed to integrate with the broader Silvertrac security guard management platform.

What are common use cases for this app?

Common use cases involve security guards performing routine patrols, verifying their location and time at various checkpoints, and documenting any incidents or activities. The app is essential for providing clients with a clear overview of security services rendered.