Silvertrac vs Protos Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Silvertrac
This mobile client connects to a security guard management platform. It enables guards to perform daily rounds, verify their presence at locations, and generate client reports detailing their activities. Continued GPS use may impact battery life.
- Daily work rounds
- Proof of presence
- Client reporting
- Security guard management
- Activity tracking
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This is the front end client for use with the security guard management platform Silvertrac. It is used by security guards to complete daily work rounds and provide proof of their presence on their assigned properties and work activities to their clients with an easily consumable report. Continued use of GPS running in the background can dramatically decrease battery life.
Protos Connect
This security application offers security officers essential tools and insights for site protection. It helps in safeguarding client sites by addressing their specific requirements.
- Security officer tools
- Site safeguarding insights
- Client site protection
- Unique requirement management
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Protos Connect is our proprietary security application, which provides security officers with invaluable tools and insights to assist in safeguarding each client site and its unique requirements.
Screenshots
Verdict
The clearest difference is rating: Silvertrac at 2.6 against Protos Connect's 2.3. Silvertrac also leads on review sentiment (20% vs 0%) and ratings volume (134 vs 40). Protos Connect's advantage is update cadence (fortnightly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Silvertrac holds the better App Store score, 2.6 against 2.3. Both are backed by a comparable volume of ratings — 134 and 40 respectively. Written reviews point the same way: 20% of Silvertrac's written reviews are positive against 0% of Protos Connect's.
Silvertrac ships an update every 2 months, Protos Connect fortnightly. The most recent releases landed on September 21, 2026 and September 17, 2026 respectively.
| Parameter | Silvertrac | Protos Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (134 ratings) — better | 2.3 (40 ratings) |
| Positive reviews | 20.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 134 — better | 40 |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.5 | 14.2 — better |
| Further details — not scored | ||
| Size | 89 MB | 80 MB |
| Age rating | 4+ | 4+ |
| Developer | SilverTrac Software, Inc. | Protos Security, LLC. |
Customer experience
Silvertrac
Protos Connect
Bugs and requests
Silvertrac
Reported bugs
50 issues- App crashes when taking photos
- App keeps saying it is loading
- App not working properly since updated
- Logging in issues
- App goes to login screen and spins
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- System crashing multiple times
- Photos, notes, everything erased when app crashes
- App randomly crashes
- App keeps having trouble
- Cannot access app due to technical difficulties
- Hourly reports and uploads not received by supervisors/dispatchers
- App crashes all the time
- Issues don't show up
- App is always buggy
- App doesn't let you login
- App randomly won't let you take pictures
- App crashes and gives error message about too many attempts
- App hasn't downloaded complete Daily Activity report
- Entire company cannot log in after update
- App keeps showing "Downloading Route Data"
- No report is uploaded
- App shuts down by itself
- App doesn't work (stopped itself)
- Unable to reset password
- App keeps logging out by itself
- Cannot zoom in on photos on Android
- Photo quality with Android phones is horrible
- App is faulty in many ways
- No setting to automatically select QR codes or NFC
- Repeatedly crashes and fails to login
- App is very prone to crash and consistent bugs
- App crashes in between scans
- Scans don't come through to the office right away
- App deletes pictures after taking them
- App says rerouting data and deletes posts
- Have to take a picture of one post, send it, sign out, and re-sign back in for every single picture
- Pictures and written post notes sent in are not received by dispatch
- New update 4.3.3 is terrible
- App doesn't submit anything after taking a photo
- Scanning a bar takes user back to home screen
- App logged out more than 20 times over a 14-hour shift
- Pictures taken during patrol get lost when logged out
- App needs to be updated
- App only works on 'always' but gives option of 'only when using app'
- No explanation of where stored information goes
- App is a tad glitchy
- App automatically logs out on iOS
- Lost photos and report after being logged out on iOS
- App is not compatible with iOS 8 update
- App worked great prior to upgrading to iOS 8
Requested features
7 requests- Show hours clocked in/out to users
- Face recognition to sign in
- Feature to automatically select QR codes or NFC
- Previous scan/report log for guards
- Ability to see daily, weekly, monthly, and yearly entries
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- Apple Watch app support
- General Entry selection
Protos Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Silvertrac
No in-app purchases
Protos Connect
No in-app purchases
Questions
Is Silvertrac free?
Is Protos Connect free?
Which has better reviews, Silvertrac or Protos Connect?
Do Silvertrac or Protos Connect have ads?
Which is updated more often, Silvertrac or Protos Connect?
Other comparisons
