Check ins
I’ve been using the Protos app for about 2 months now , didn’t have issues with the check ins until I got a new phone , whenever I swipe for my check ins it wouldn’t register and would kick me out the app , they need to make this app more reliable ,I would call Protos and they would tell me they can’t adjust the check in and it wouldn’t register be registered as a “tardy” . Absolutely ridiculous if you ask me .
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TTheOnlyWay1
Hilariously ironic
It’s funny how they actually tried to lose lose their contracts with people even going so far as to not schedule guards on the Fourth of July so that people can burn vehicles in the parking lot for insurance purposes. I’m just curious as to why a company that’s literally supposed to help. Other companies and other businesses maintain security contracts actually works to have those contracts taken apart or remove removed funny
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TSTenpoint swords
Can't login and it's 1am
Can't log in to check in on a shift that started 10:30pm, now it's 1am I've been calling the customer service it keeps sending me to voicemail after having me on the phone for 30mins, my point is if you have the check in feature hourly on app, why not have a human being 24/7 on standby incase something goes wrong with using the feature
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Eeubekenw
Response from developer
We’re sorry for the frustration. Please confirm you’re calling the correct support number provided by your company, as Protos support is available 24/7. If login or clock-in issues continue, contact product@protossecurity.com so our product team can review and assist.
Weird?
Idk I just wish it didn’t require a non stop internet connection to check in because my workplace is in a dead zone. Definitely a me issue, but still
Zzeke673
Worst app
I hate protos app, it never works and even though I’ve gone through loops with protos trying to fix it, it still won’t work and tells me I’m not anywhere near my location even though I’m inside. Now apparently I’m not going to get paid bc the app won’t work?! Guess they’re gonna lose another good one over a technical issue! This company is the worst along with the app!
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GGhostwriter29
