Protos Connect User Reviews

Name: Protos Connect
Rating: 2.42105 (38 reviews)

Protos Security, LLC.

Is Protos Connect Safe?

Protos Connect has mixed safety signals based on user ratings. AppsHunter Safety Score for Protos Connect is 56/100.

This assessment is based on 38 user ratings, with an App Store average of 2.4/5.

Safety Analysis

30.6% of ratings point to a safe experience

8.3% of ratings suggest some concerns

61.1% of ratings point to a risky experience

~ Based on 36 App Store ratings for Protos Connect.

Is Protos Connect Legit?

Protos Connect appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Protos Connect is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Can't login and it's 1am

Can't log in to check in on a shift that started 10:30pm, now it's 1am I've been calling the customer service it keeps sending me to voicemail after having me on the phone for 30mins, my point is if you have the check in feature hourly on app, why not have a human being 24/7 on standby incase something goes wrong with using the feature

eubekenw

7 months ago

Response from developer

We’re sorry for the frustration. Please confirm you’re calling the correct support number provided by your company, as Protos support is available 24/7. If login or clock-in issues continue, contact product@protossecurity.com so our product team can review and assist.

Weird?

Idk I just wish it didn’t require a non stop internet connection to check in because my workplace is in a dead zone. Definitely a me issue, but still

zeke673

8 months ago

Worst app

I hate protos app, it never works and even though I’ve gone through loops with protos trying to fix it, it still won’t work and tells me I’m not anywhere near my location even though I’m inside. Now apparently I’m not going to get paid bc the app won’t work?! Guess they’re gonna lose another good one over a technical issue! This company is the worst along with the app!

Ghostwriter29

8 months ago

Under developed

Forced to use this.

App stalls if left open in back ground. Connection is horrible constantly causing slow interface function. All issues that cause missed “check in’s” which affects your company’s ratings.

You have to sign out completely after every shift or it will not allow you to clock in properly the next shift. Signing in lags and takes forever but you can’t log in until exact log in time without it forcing you to log out and log back in then making you late.

Shift detail description lay out is cluttered and sloppy. Half the time only giving you partial information. Always missing vital information.

Clock in timer makes you focus more on your device than the job you’re assigned to.

LeaveMeAlone989

10 months ago

Response from developer

We take your feedback seriously and want to help resolve these concerns. Please reach out to us at product@protossecurity.com so we can investigate further and improve your experience with Protos Connect.

Needs improvement

Delay check in. Bad signal. Slow interface. Needs to be more user friendly.

LuP921

a year ago

Response from developer

More Trouble Than It's Worth

A mandatory app where I work, or I'd have nothing to do with it. It's constantly giving me the spinning circle or flashing dots. I tried to check in 8 or 10 times, was still doing the spinning circle over an hour later, despite having a 5G connection. I have management thinking I'm missing my check-ins, even though I'm on time with such. About the only thing on Protos that ever works well is the "Tours" feature, and even that isn't a guarantee- tags often don't want to scan. 🤮

HateProtos

a year ago

Response from developer

Broken for weeks

Hasn’t functioned on the latest update for weeks now. Many times updates will break the functionality of the app but this time it hasn’t been able to even boot

noturbusiness238488

2 years ago

Response from developer

Thank you for your feedback! We're sorry to hear about your issues with the app. Could you clarify if the problems started after our app update or an iOS update? Are you still experiencing these issues? If so, please contact us at product@protossecurity.com so we can assist you further. Thank you!

Doesn't Work

Day one of being obligated to use this app and it fails to login even after checking and double and triple checking the procdure to make sure it's given location preference and everything is tapped in correctly. I clocked in via the website which will inevitably get me into some sort of trouble but so would not clocking in at all.

AnonUser762

2 years ago

Response from developer

We're sorry to hear you're having trouble logging in. To help us resolve the issue, we ask that you provide more details. Please contact us directly at product@protossecurity.com. We’re here to help!