Slow AF
This app is slow AF. Trying to log in and it takes up to 10 seconds to finally log in. Worst part about this app is it logs you out after a certain period. When you arrive to work exactly at the start time and try to log in you're met with a log in and password screen which makes your anxiety shoot through the roof
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No dark mode toggle
I don’t see a dark mode toggle or a way to make it easier to read for those that are visually impaired if that could be fixed in a update I would be happy about that
horrible log in
The password I have will randomly just stop working and when I try to reset it it doesn’t accept any other password saying “password has been used before” when it never has. i’ll input a super random set of numbers letters special characters and it’ll still say i’ve used it before. only way to log in is to close and re open the app like 5 or more times until it just logs you in which is not very convenient when you’re trying to clock in or clock out on time.
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App functions as poorly as website
Got logged out for whatever reason and upon attempting to log back in am forced into as password reset. When I got reset my password it tells me “password has been used before” no matter what I put in. I tried reporting this issue on the website, but upon trying to report the issue the drop down bars don’t work properly.
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Response from developer
Sorry to hear you're having trouble! We appreciate your feedback. Please contact us at support@tracktik.com so we can investigate this and get it resolved for you.
Hate this app
Does a system reset and my guards have to have corporate help to get back into the app. This was a horrible decision by our company to attempt this mess. I don’t have time to stay on the phone with my officers and management while I’m off duty to get my officers clocked in and the system hours worked out for this app not working properly. This is causing supervisors to work off duty to manage their scheduled employees times. Ridiculous. Poor management in the app. Not recommended.
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