HK Express vs Pickupp User
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HK Express
Easily book flights and manage your travel plans with this redesigned mobile application. Discover deals, book to over 30 Asian destinations, and personalize your trip with extra services. Enjoy a seamless check-in process with e-boarding passes and self-service baggage drop at select airports.
- Discover flight deals and promotions
- Book flights to over 30 Asian destinations
- Personalize trips with extra services
- Easy check-in with e-boarding pass
- Self-service baggage drop
- Travel tips and inspiration
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The newly redesigned HK Express mobile app makes booking flights and managing your trips a breeze. Start your exciting journey in just a few simple steps: - Discover the latest flight deals and promotions - Book flights to over 30 destinations across Asia - Personalize your trip with Extra services like checked baggage, seat selection, meals, and more - Check-in with ease, get your e-boarding pass, and enjoy self-service baggage drop at selected airports. - Find travel tips to be inspired and enhance your journey. Download now!
Pickupp User
This app offers on-demand, door-to-door delivery services for businesses and individuals. It allows users to book deliveries, track parcels in real-time, and receive photo proof of delivery. Additionally, it features an online shop with exclusive deals and customizable delivery options.
- On-demand door-to-door delivery
- Instant affordable quotes
- 24/7 parcel tracking
- Photo proof of delivery
- Order organization
- Exclusive deals with free delivery
- Select delivery date and time
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We’re the only platform you’ll ever need to meet your on-demand delivery needs. “What time will my parcel arrive? How can I deliver this in time? Why is the delivery cost so high?” With Pickupp’s door-to-door delivery services, you’ll never have to face such headaches again. Are you a business who needs to deliver food, flowers or even e-commerce items to your customers? Or an individual with occasional last-minute delivery needs? Book a delivery with us now and have your parcel delivered in 4 hours! On this app, - Create a delivery order in 1 minute - Get an instant affordable quote with NO hidden cost - Track your parcel 24/7 & know exactly where it is at all times - Free photo proof of delivery with e-signature - Organise your orders and keep track of every delivery order you’ve ever made For days when you do not need delivery services, Shop On Pickupp! - Exclusive deals with free delivery to your doorstep - Select your desired delivery date and time slot for any purchase with us - Explore a variety of products, from food to retail. An app that provides fast, reliable, and affordable delivery services alongside exclusive deals? Yes, please! ——— About Pickupp: Pickupp is a technology-enabled delivery provider that serves over 50,000 merchants across Hong Kong, Singapore and Malaysia. Since we started in 2016, we’ve been supporting thousands of businesses with delivery solutions that has optimised efficiency and improved their logistics cost savings. What others say about us: “Delivery has been a headache for us until we met Pickupp. Their 4-hour on-demand delivery provides patients with great flexibility, and at a very affordable cost.” EC Pass (Chinese Medicine Clinic), Hong Kong “Since we changed to Pickupp, we’ve been able to scale our business by offering same day deliveries across Singapore. Pickupp is very affordable. They give a lower price but promise a higher commitment to the delivery.” Cat & the Fiddle, Singapore “Pickupp has been a great trusted partner for our delivery needs. During peak sales periods such as Valentine’s Day, their sophisticated system has helped us run smoothly.” Flower Chimp, Malaysia ——— Learn more about us: https://pickupp.io Contact Us! HK: hk@pickupp.io SG: sg@pickupp.io MY: my@pickupp.io
Screenshots
Verdict
The clearest difference is review sentiment: Pickupp User at 74% against HK Express's 18%. HK Express's advantage is rating (4.4 vs 3.7) and ads (none vs shown). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HK Express holds the better App Store score, 4.4 against 3.7. That said, the two scores are not equally well evidenced: HK Express has 1.8K ratings behind it against 6, so its average is the more settled of the two. Written reviews complicate that: 18% of HK Express's written reviews are positive against 74% of Pickupp User's, so the app with the better star average is not the one people write more warmly about.
HK Express ships an update every 3 weeks, Pickupp User every 2 months. The most recent releases landed on October 19, 2026 and October 16, 2026 respectively.
| Parameter | HK Express | Pickupp User |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (1.8K ratings) — better | 3.7 (6 ratings) |
| Positive reviews | 17.6% of reviews | 73.8% of reviews — better |
| Number of ratings | 1.8K — better | 6 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 — better | 16.4 |
| Further details — not scored | ||
| Size | 221 MB | 103 MB |
| Age rating | 4+ | 4+ |
| Developer | HK Express | Easy Linkage Limited |
Customer experience
HK Express
Pickupp User
Bugs and requests
HK Express
Reported bugs
5 issues- Blank screens during booking process
- Inability to save booking history and details
- Inconsistent currency and language support
- Errors when attempting to check-in or manage bookings
- Unreliable performance and frequent crashes
Requested features
5 requests- Integrate Cathay login option
- Improve boarding pass integration with digital wallets
- Implement better offline functionality
- Enhance payment methods and options
- Provide more transparent pricing and fee structure
Pickupp User
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HK Express
No in-app purchases
Pickupp User
No in-app purchases
Questions
Is HK Express free?
Is Pickupp User free?
Which has better reviews, HK Express or Pickupp User?
Do HK Express or Pickupp User have ads?
Which is updated more often, HK Express or Pickupp User?
Other comparisons
