Difficult to log in
Difficult to log in
Can’t Check Out
App doesn’t even work. Soon as you select the expire my date in the cc details the app crashes. The website also turns up an app error. I spent a few hours literally just trying to buy a ticket. Decided to try the app, and does not work. It’s making me reconsider even going to HK now since I can’t even buy a ticket there.
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機票坐地起價
還特惠😂特到後面比第三方平台的正常票還貴，然後第二次點進去的時候發現又漲了70塊錢
純純把消費者當狗遛呢
純純把消費者當狗遛呢
So bad
Such a bad app. Can't even let you fill the personal information
チェックインさせて下さい
パスポートのスキャンがまったく出来ません。使えないのであれば最新の機能など使わないで欲しいです。ならば手打ちで、といっても手打ちでも何度やってもエラーが出ます。どうやったらチェックインさせて貰えるのでしょうか。
Update broke app.
The update broke the app, I can not check in now. I will be charged a fortune for my cabin baggage now. Please fix this, thank you.
まともでは無い
マトモに動作しない。ひどい。オンラインチェックインも出来ない。頻繁に真っ白な画面になり、戻ると入力がきえてきる。誰がこんなクソアプリ作ったのか。航空会社のイメージダウンにつながると思う。
Worst airline
These people will leave your bags stranded in another country. Extremely frustrating and poor customer service. 0 stars
Useless
What is the point of this app? The screen doesn’t format correctly on an iPhone 15 Pro Max so I cannot reach some of the buttons; I’m forced to go back to the browser. Trying to connect my CX account via the app resulted in constant “not authorized” error messages so back to the browser for that too. Useless.
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Garbage
Nothing works. I can log into my Cathay account just fine but it is impossible to link this account to Cathay. It doesn't accept credit cards. Even Apple Pay doesn't work. They would probably double their profits if they had a functional system
Damaged Baggage
Arrived at 2am in HND to find my bags completely destroyed. 0 representatives around at that hour. Contacted the airline via email to be told they didn’t cover zippers per their policy. They must have a visually impaired employee reviewing cases since my bags zippers were intact and the bags were dented with broken wheels. My bags were also tampered with and items were missing. I’ve flown all over the world for the past 15 years and I’ve never experienced anything like this!
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Why does my app does not work after the update
I updated to the new version as soon as i was informed, but even after the update the application keeps telling me I need to update. Why is this happening??
使い物にならない
不安定でエラーの嵐
他の航空会社が使えるならそちらをオススメします。
他の航空会社が使えるならそちらをオススメします。
Trash UX
After hitting the pay button, the app stuck in the UI showing 5 plane icon and never get out and you can never get out of this situation
Impossible to use. Not responsive when trying to book.
Tried to make online booking through the app, it’s impossible to use. Can’t even search up the airport, screen shows up blank
Awful App User Experience
App is glitchy (mismatched currencies), doesn’t save information inputted, times out too quickly, and 3 different cards were declined.
can't make any payment as the screen turned blank
what happened to the apps!? when come to the payment the screen just turned blank and can't input anything after input one item
욕 쓰려다 참습니다
일 제대로 하세요 정신 좀 차리시고 돈 받으면 돈값을 해야죠 에?
Glitch at booking page
Impossible to finish a booking on the app, when comes to fill up passenger info, keeps loading to empty page and going back to last page would be select flight again. Tried 10+times. Give up
Worst App Ever
This app is useless. I can’t pay for anything on the app and I can’t even speak with a representative when I need help.
